- Suspicious
One report of 02 8024 9493 (0280249493) claiming to be from Credit Core on behalf of Optus. Community report flags potential impersonation scam.
Optus Impersonation Reports for 02 8024 9493
A contributor has reported receiving a call from 02 8024 9493 (also written as 0280249493) where the caller claimed to represent Credit Core acting on behalf of Optus. This impersonation tactic is commonly used to build false credibility and lower a recipient's guard before requesting sensitive information or payment details.
The caller's claim of affiliation with Optus, a major Australian telecommunications provider, suggests an attempt to exploit brand trust. This type of impersonation scam typically targets existing Optus customers who may be more likely to engage with calls appearing to come from their service provider or an associated credit management company.
What Callers from 02 8024 9493 Claim
According to the report, the caller from 02 8024 9493 claimed to be from Credit Core, a credit management entity, and stated they were calling on behalf of Optus. This dual-entity impersonation (claiming to represent both a credit company and Optus) is a red flag, as legitimate service providers typically contact customers directly rather than through third-party intermediaries making unsolicited calls.
The contributor answered the call from 0280249493, allowing the impersonator to initiate their pitch. Callers using this approach typically follow with requests for account verification, outstanding payment confirmation, or personal financial details.
Why This Tactic Works
Impersonation scams rely on leveraging trust in established brands. By claiming to represent both Credit Core and Optus, the caller from 02 8024 9493 attempted to create a false sense of legitimacy and urgency. Many Australians have existing relationships with Optus and may assume an unsolicited call claiming this affiliation is genuine, making them more likely to provide information they would otherwise withhold.
What to Do If You Receive a Call from 02 8024 9493
If 02 8024 9493 calls you:
- Do not: Provide personal information, account numbers, passwords, or payment details to the caller
- Do not: Confirm your identity or existing account information based on caller prompts
- Do: Hang up immediately if the caller claims to represent Optus, Credit Core, or any financial service
- Do: Contact Optus directly using the phone number on your bill or their official website to verify any claimed issues with your account
- Do: Block 02 8024 9493 (0280249493) in your phone settings to prevent future calls
- Do: Report the call to the appropriate authorities for investigation
How to Report 02 8024 9493
If you receive a suspicious call from 02 8024 9493 claiming to represent Optus or Credit Core, report it to:
- Scamwatch: scamwatch.gov.au - Australia's official scam reporting service run by the ACCC
- ACMA: acma.gov.au - The Australian Communications and Media Authority handles complaints about telemarketing and unwanted calls
- Optus directly: Contact Optus customer service via your account or their official website to report the impersonation attempt
- Reverseau: Share your experience with 0280249493 on this page to help other Australians identify this number
When reporting, provide the date, time, and details of what the caller claimed. This helps authorities track impersonation patterns and take action against scammers.
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What Our Users Reviewed
Woman claimed to be from credit core on behalf of Optus.
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WRITE A REVIEWFrequently Asked Questions
Why would someone call claiming to be from Credit Core on behalf of Optus?
Scammers use impersonation of trusted companies like Optus to appear legitimate and lower your guard. By claiming to represent both a credit management company and a major telco, the caller from 02 8024 9493 attempts to create urgency around an account or payment issue. Legitimate Optus communications come directly from Optus, not through unsolicited third-party callers.
Should I call back 02 8024 9493 to verify the call?
No. Do not call back 0280249493 or any number provided by an unsolicited caller. If you need to verify a claim about your Optus account, use the customer service number on your official Optus bill or contact Optus through their official website directly. Returning calls to 02 8024 9493 may confirm your number is active and lead to more calls.
What information might the caller from 02 8024 9493 ask for?
Impersonation callers typically request account numbers, card details, PIN codes, passwords, or personal identification information. The contributor who received a call from 0280249493 should be alert to any follow-up calls requesting this data. Never provide such information to unsolicited callers, regardless of what organisation they claim to represent.
Is this number associated with a real Optus service?
No. The number 02 8024 9493 is registered to Powertel Limited in NSW and is a local service number, not an official Optus contact line. If you are an Optus customer and need to discuss billing or account issues, use only the phone number printed on your bill or Optus' official website, never a number provided during an unsolicited call.
What should I do if I already provided information to this caller?
If you gave personal, financial, or account details to a caller from 02 8024 9493 (0280249493), contact your bank and Optus immediately to report the incident. Ask them to monitor your accounts for unauthorised activity. Also report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au so authorities can investigate this impersonation scam.
How can I block calls from 02 8024 9493?
Most Australian phones allow you to block numbers directly in your call settings or through your mobile carrier. You can also register your number on the Do Not Call Register at donotcall.gov.au, though scammers often ignore this list. Blocking 0280249493 at the device level is your most effective immediate defence against repeat calls from this number.