- Scam
Community reports for 02 8014 1513 (0280141513): Callers impersonate Telstra, request IP address details and ask victims to open apps.
Telstra Impersonation Reports for 02 8014 1513
Two contributors have reported calls from 02 8014 1513 (also written as 0280141513) displaying impersonation and personal information request tactics. One contributor who answered a call from 0280141513 reported that the caller claimed to be from Telstra, then requested sensitive details including the recipient's IP address and asked them to open specific apps. The contributor confirmed these requests were inconsistent with genuine Telstra communication.
The second report flagged 02 8014 1513 as a suspected scammer call that went to the contributor's voicemail, with the phone's built-in detection system identifying it as high-risk.
What Callers from 02 8014 1513 Claim
According to the report from the contributor who answered, callers impersonating Telstra from 02 8014 1513 ask victims for their IP address. The caller then requests that the victim open specific applications on their device. When the contributor questioned whether these requests aligned with standard Telstra procedures, they determined the caller was not legitimate.
This approach is consistent with tech support scams where callers establish false authority by claiming Telstra affiliation, then use technical-sounding requests to gain access to devices or trick victims into compromising their systems.
Call Patterns and Timing
The call answered from 0280141513 came through on 4 January 2026, while a second flagged call reached voicemail on 7 January 2026. Both instances suggest the caller may be running repeated attempts, possibly cycling through phone numbers or refining their approach between calls. The timing of calls within a 3-day window indicates active campaign behaviour rather than isolated incidents.
What to Do If You Receive a Call from 02 8014 1513
If 02 8014 1513 calls you:
- Do not: Provide your IP address, open apps, allow remote access, or share personal information like account numbers or passwords
- Do not: Return the call if it goes to voicemail
- Do: Hang up immediately if the caller claims to be from Telstra
- Do: Contact Telstra directly using the official phone number on your bill or the Telstra website to verify any claim about your account
- Do: Block 0280141513 on your phone after the first suspicious call
- Do: Be especially cautious if the caller requests remote access or asks you to open apps
How to Report 02 8014 1513
If you receive a scam call from 02 8014 1513 or 0280141513, report it to the following Australian authorities:
- Scamwatch: scamwatch.gov.au - provides scam alerts and lodges reports with law enforcement
- ACMA (Australian Communications and Media Authority): acma.gov.au - regulates telecommunications and investigates scam calls
- Telstra directly: If the caller impersonated Telstra, report the incident to Telstra's fraud team via your account or by calling the number on your bill
- ReportCyber: cyber.gov.au - if the scam involved attempts to access your device or systems
- Reverseau: Share your experience with this number to help other Australians identify similar calls
Help others by sharing your experience with (02) 8014 1513!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Phone flagged this as suspected scammer
Claimed to be Telstra, asked about IP address in public mode and to open apps, not with Telstra
Help others by sharing your experience with (02) 8014 1513!
WRITE A REVIEWFrequently Asked Questions
Should I provide my IP address if someone claiming to be from Telstra calls from 02 8014 1513?
No. Legitimate Telstra staff will never call you asking for your IP address or requesting that you open apps. If 0280141513 calls claiming to be Telstra and makes these requests, hang up immediately. Telstra will not initiate contact this way for routine account or technical issues. Always verify calls by contacting Telstra directly using the number on your bill.
What should I do if 02 8014 1513 calls and asks me to open apps on my phone?
Hang up immediately. This is a common scam tactic used by fraudsters to gain remote access to your device or trick you into downloading malware. Do not open any apps at the caller's request. Legitimate companies like Telstra do not ask customers to open random apps during support calls. Block 0280141513 and report the call to Scamwatch at scamwatch.gov.au.
Is 0280141513 a real Telstra number?
No. The reports indicate that 02 8014 1513 is used to impersonate Telstra, but it is not an official Telstra contact number. Telstra's customer service lines are listed on the official Telstra website. If you need to contact Telstra, use only the number on your bill or the official Telstra website to avoid reaching scammers at 0280141513.
What if I already gave information to a caller from 02 8014 1513?
If you provided personal information to a caller from 0280141513, take action immediately. Contact your bank or relevant financial institution to alert them of potential fraud. Change passwords for critical accounts, enable two-factor authentication, and monitor your accounts for suspicious activity. Report the incident to Scamwatch (scamwatch.gov.au) and consider contacting the ACMA (acma.gov.au). If the caller gained device access, run a full security scan on your device.
How does the phone system detect calls from 02 8014 1513 as scam?
Modern smartphones use caller ID filtering and scam detection based on known patterns of fraudulent numbers. One contributor reported that their phone flagged 02 8014 1513 as a suspected scammer before they even answered. While these systems are helpful, they are not foolproof. Trust your instincts: if 0280141513 calls and makes unusual requests, end the call regardless of whether your phone flags it as suspicious.
Should I block 0280141513 permanently?
Yes. If you receive a call from 02 8014 1513 or 0280141513, block the number immediately. Blocking prevents future contact and reduces the likelihood that you will accidentally answer another scam attempt from this number. Most phones allow you to block numbers directly from the recent calls list. After blocking, report the number to Reverseau and to the ACMA to contribute to community safety.