- Suspicious
02 8014 1220 (0280141220): Automated robocall impersonating Commonwealth Bank. One report describes suspicious voice claiming CBA affiliation.
Bank Impersonation Robocall from 02 8014 1220
A contributor has reported receiving an automated call from 02 8014 1220 (also written as 0280141220) featuring a robotic voice claiming to represent Commonwealth Bank. The caller did not request immediate action but the impersonation alone raises significant fraud risk, as scammers commonly use fake bank identities to build trust before pivoting to account access requests or payment demands.
The 0280141220 number is allocated as a local service through Symbio Networks in New South Wales, which suggests it may be spoofed or compromised infrastructure rather than legitimate CBA contact.
What the Automated Caller from 02 8014 1220 Presented
The robocall from 02 8014 1220 used an automated voice to claim Commonwealth Bank affiliation. No specific request or threat was documented in the report, but the impersonation tactic itself is a hallmark of scam operations. Callers impersonating major Australian banks typically follow up with requests to verify account details, confirm card numbers, or approve urgent transactions.
The robotic delivery of the 0280141220 call suggests automated dialling infrastructure, which is common in large-scale scam campaigns targeting multiple recipients sequentially.
Report Timing and Call Pattern
The single report of 02 8014 1220 was recorded on 9 December 2025 at 11:02 AM, during standard business hours. This timing aligns with typical scam call patterns, when recipients are more likely to be available and potentially distracted. The contributor answered the call, indicating the call connected successfully rather than going to voicemail.
What to Do If You Receive a Call from 02 8014 1220
If 02 8014 1220 calls you, do not engage with the caller:
- Do not: Provide any personal information, account numbers, passwords, or card details
- Do not: Press any keypad numbers in response to automated prompts
- Do not: Return the call to any number provided by the caller
- Do: Hang up immediately if you hear an automated voice claiming to be from Commonwealth Bank or any financial institution
- Do: Block 02 8014 1220 and report it to your phone provider
- Do: Contact Commonwealth Bank directly using the number on your bank card or official CBA website to verify any urgent account concerns
How to Report 02 8014 1220
Report this impersonation robocall through these Australian government channels:
- Scamwatch: scamwatch.gov.au - report bank impersonation and robocall tactics
- ACMA (Australian Communications and Media Authority): acma.gov.au - report illegal automated calls and number spoofing
- ReportCyber: cyber.gov.au - report cybercrime including bank fraud attempts
- Your phone provider: Report the number to Symbio Networks or request call filtering for 02 8014 1220
- Reverseau: Help other Australians by contributing your own report about 0280141220 to build community awareness of this number's behaviour
Help others by sharing your experience with (02) 8014 1220!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Automated voice pretending to be from Commonwealth Bank
Help others by sharing your experience with (02) 8014 1220!
WRITE A REVIEWFrequently Asked Questions
Why would a robocall from 02 8014 1220 claim to be Commonwealth Bank?
Scammers use bank names to create urgency and trust. A fake voice claiming CBA affiliation from 02 8014 1220 (0280141220) aims to make you believe there's a genuine account issue requiring immediate action. Legitimate banks never call unexpectedly asking for passwords or card details.
Is 02 8014 1220 actually operated by Commonwealth Bank?
No. The 02 8014 1220 number is allocated to Symbio Networks in NSW, not Commonwealth Bank. Legitimate CBA calls come from numbers directly associated with the bank. If you're unsure, hang up and call Commonwealth Bank on the number from your bank card or their official website.
What should I do if 0280141220 called me but I didn't answer?
If you have a missed call from 0280141220, do not return it. Robocalls impersonating banks are not legitimate. Block the number in your phone settings and report it to Scamwatch (scamwatch.gov.au) if you're concerned.
Could 02 8014 1220 be spoofing a real bank number?
Yes. Scammers often spoof legitimate bank numbers in caller ID. Even if 02 8014 1220 displays as a bank number, the claim by one contributor that it's using a robotic voice is a red flag. Real banks use human operators and verify your identity securely before discussing accounts.
What happens if I pressed a number on my phone when 0280141220 called?
Pressing a keypad number in response to an automated prompt from 0280141220 may confirm your number is active, potentially leading to more calls. Do not engage. If you already did, monitor your phone bill and bank statements for suspicious activity, and consider reporting the robocall to ACMA (acma.gov.au).
Should I contact Commonwealth Bank directly about the 02 8014 1220 call?
Yes. Call Commonwealth Bank on your bank card or visit their official website and report the robocall from 02 8014 1220 (0280141220). This helps CBA track spoofing attacks and adds your report to their fraud monitoring. You can also report it to Scamwatch and ACMA to protect other Australians.