- Scam
02 8011 1739 (0280111739): Community report of caller impersonating ACSC and requesting passwords and bank details.
ACSC Impersonation Report for 02 8011 1739
One contributor has reported receiving a call from 02 8011 1739 (also written as 0280111739) where the caller claimed to represent the Australian Cyber Security Centre (ACSC). The caller requested sensitive information including passwords and bank details, a significant red flag for credential harvesting and financial fraud.
This report highlights a sophisticated social engineering attempt using government agency impersonation. The ACSC is a legitimate Australian government cybersecurity authority, making it an effective cover for scammers seeking to establish false credibility. A call from 0280111739 using this impersonation tactic exploits public trust in official institutions.
What the Caller from 02 8011 1739 Requested
The contributor who answered the call from 02 8011 1739 reported the caller specifically requested passwords and bank details. This dual request indicates intent to compromise both account access and financial resources. The caller's approach of claiming ACSC affiliation would typically precede such requests, as the false authority position is designed to pressure the recipient into compliance.
No information was shared by the contributor during the call from 0280111739, preventing financial or security compromise in this instance.
What to Do If You Receive a Call from 02 8011 1739
If 02 8011 1739 calls you:
- Do not: Provide passwords, bank details, PIN codes, or any credentials over the phone
- Do not: Trust caller ID or claims of government affiliation without independent verification
- Do not: Allow time pressure or urgency to override caution
- Do: Hang up immediately if asked for sensitive information
- Do: Verify any government agency contact through official channels using published phone numbers
- Do: Contact the ACSC directly via asc.gov.au to confirm any claimed security incident
- Do: Block the number 0280111739 to prevent repeated contact
How to Report 02 8011 1739
Report this number and your experience through multiple channels:
- Australian Cyber Security Centre: Contact the genuine ACSC via asc.gov.au to report the impersonation
- Scamwatch: Report the incident at scamwatch.gov.au, including details of what information was requested
- ACMA: File a formal complaint with the Australian Communications and Media Authority at acma.gov.au
- Reverseau: Contribute your report to help other Australians identify this number and tactic
If you have shared any credentials or bank details with the caller from 02 8011 1739, contact your bank immediately and consider changing passwords for critical accounts from a secure device.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from ACSC, asked for passwords and bank details
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WRITE A REVIEWFrequently Asked Questions
Should I be concerned about a call from 02 8011 1739 asking for passwords?
Yes. One contributor reported a call from 02 8011 1739 (0280111739) claiming to be from the ACSC and requesting passwords and bank details. The ACSC never asks for sensitive credentials by phone. Hang up immediately and block 0280111739.
How can I verify if a call claiming to be from ACSC is legitimate?
Never trust a caller's word. If someone claiming to be from ACSC calls you after contacting 02 8011 1739, hang up and independently verify by visiting asc.gov.au or calling the official ACSC number listed on their website. A real ACSC communication will have an official contact method you can confirm.
What should I do if I already gave information to the caller from 0280111739?
Contact your bank immediately to report the call from 0280111739 and discuss whether your accounts need to be secured or monitored. Change passwords for critical services like email and banking from a secure device. Report the incident to Scamwatch at scamwatch.gov.au.
Why would a scammer impersonate the ACSC?
Government agency impersonation is a highly effective social engineering tactic. By claiming to represent the ACSC (02 8011 1739), the scammer gains false credibility and authority, making targets more likely to comply with requests for passwords and bank details. Trust in government institutions is weaponised.
Is 02 8011 1739 connected to a legitimate service provider?
The number 0280111739 is allocated as a local service in NSW with Symbio Networks Pty Ltd as the provider. However, allocation does not confirm legitimacy. The service provider assignment is separate from how the number is currently being used. This scam call could be using the allocated infrastructure.
What should I do if I receive repeated calls from 02 8011 1739?
Block 02 8011 1739 (0280111739) in your phone's contact settings or through your provider's call blocking service. Report the repeated contact to ACMA at acma.gov.au and contribute your report to Reverseau. If calls continue after blocking, contact your phone provider's fraud team.