- Spam
02 8011 1658 (0280111658): One contributor reports a call falsely claiming to be Visa/Mastercard regarding a $400 Woolies charge.
Visa and Mastercard Impersonation Report for 02 8011 1658
One contributor has reported a call from 02 8011 1658 (also written as 0280111658) impersonating Visa and Mastercard. The caller claimed a fraudulent $400 charge had been made from Woolies, a common opening line designed to create urgency and concern about account security.
This type of impersonation targeting payment card holders is a recognised scam pattern. The caller's approach of referencing a specific merchant (Woolies) and a round dollar amount makes the claim feel plausible, increasing the likelihood a recipient might engage or provide information.
What the Caller from 02 8011 1658 Said
According to the contributor, the caller from 0280111658 claimed to represent Visa and Mastercard and mentioned a $400 transaction at Woolies. The call came through as answered, meaning the contributor did pick up before recognising the nature of the call.
Impersonating payment networks is a tactic used to gain access to card details, account information, or to trick recipients into confirming personal data. Real Visa and Mastercard never cold-call customers about disputed charges - they require customers to contact them directly using numbers on the back of their cards.
What to Do If You Receive a Call from 02 8011 1658
If 02 8011 1658 or a similar number calls you claiming to be from your bank or payment provider:
- Do not: Provide card details, CVV numbers, PIN codes, or confirm your full name and date of birth
- Do not: Return the call to a number provided by the caller
- Do: Hang up immediately and block the number
- Do: Contact your bank or card issuer directly using the number on the back of your card or their official website
- Do: Check your account online or via your bank's app to verify whether any unauthorised charges actually exist
How to Report 02 8011 1658
If you receive similar calls from 0280111658 or other numbers claiming to be payment providers:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to Scamwatch at scamwatch.gov.au with details of what was said
- Add your report to Reverseau to help other Australians identify this number
- Block the number in your phone settings to prevent future calls
- If you provided any information, contact your bank immediately and consider placing a fraud alert on your account
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What Our Users Reviewed
Called claiming to be Visa and Mastercard about a $400 charge from Woolies
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WRITE A REVIEWFrequently Asked Questions
Will Visa or Mastercard really call me about a disputed charge?
No. Visa and Mastercard do not initiate calls about disputed transactions. If you see an unfamiliar charge, you must contact your bank directly using the number on your card or your bank's official website. Never use a number provided by an unsolicited caller. The call from 02 8011 1658 claiming to represent these networks is a scam technique.
What should I do if I already gave information to the caller from 0280111658?
Contact your bank or card issuer immediately using the number on the back of your card. Tell them you may have been contacted by a scammer. Ask them to monitor your account, place a temporary hold on your cards if needed, and check for any unauthorised transactions. Do not assume the charge mentioned by the caller from 02 8011 1658 is real until you verify it directly with your bank.
Why did the caller from 02 8011 1658 mention Woolies specifically?
Scammers often reference recognisable Australian retailers like Woolies to make the claim feel more realistic. By naming a store many people visit regularly, they increase the chance you'll believe a fraudulent charge occurred. This is a social engineering tactic. Even if you did recently shop at Woolies, the $400 charge mentioned by the caller from 0280111658 should still be verified directly with your bank.
Is 02 8011 1658 a real Visa or Mastercard number?
No. 02 8011 1658 (0280111658) is a Sydney local-service number allocated to Symbio Networks, not a payment network. Genuine Visa and Mastercard communications come from their official customer service numbers listed on their websites or your card statement, never from random incoming calls.
What if I receive a similar call from a different number?
The same rule applies: hang up and contact your bank directly using a known, official number. Scammers rotate phone numbers frequently. If a call claims to be from your bank, payment provider, or government agency and asks for personal or financial information, it is almost certainly a scam. Always verify by calling the organisation directly.
How can I protect myself from calls like the one from 02 8011 1658?
Register your number with the Australian Do Not Call Register at donotcall.gov.au. Block unknown numbers or set your phone to screen calls automatically. Never give out card details, PINs, or CVV numbers to unsolicited callers. If you receive a call from 02 8011 1658 or similar impersonation attempts, report it to ACMA and Scamwatch to help protect others.