- Scam
One report for 02 8011 1634 (0280111634): Caller impersonated Australian immigration department claiming paperwork issues. Known scam tactic.
Immigration Department Impersonation Report for 02 8011 1634
A contributor received a call from 02 8011 1634 (also written as 0280111634) claiming to be from the Australian immigration department regarding unspecified paperwork issues. The contributor immediately recognised the call as a scam, noting they were born and raised in Australia and had no legitimate reason to receive such contact.
This impersonation attempt follows a common scam pattern where callers pose as government agencies to create urgency and extract personal information or payment. The fact that the caller contacted someone with no immigration history suggests they may be using broad-based calling lists without targeting specific individuals.
What Callers from 02 8011 1634 Say
According to the report, the caller from 0280111634 claimed to represent the Australian immigration department and referenced a paperwork issue. No specific details about alleged debt, visa problems, or documentation requirements were reported, but the generic nature of the claim suggests a wide-net approach designed to prompt people to provide personal information or engage further.
Allocation and Service Details
The number 02 8011 1634 is allocated as a local service in New South Wales through Symbio Networks Pty Ltd. The NSW 02 area code and use of a local service provider adds a veneer of legitimacy that scammers often exploit when impersonating government agencies.
What to Do If You Receive a Call from 02 8011 1634
If 02 8011 1634 contacts you:
- Do not: Provide personal information, passport details, visa status, or banking information
- Do not: Confirm your identity or citizenship status to an unsolicited caller
- Do not: Agree to transfer money or provide account details for verification
- Do: Hang up immediately if the caller claims to be from immigration or any government department
- Do: Contact the Department of Home Affairs directly using the official phone number on their website to verify any claimed issue
- Do: Block the number 0280111634 if the call repeats
How to Report 02 8011 1634
If you receive a call from 02 8011 1634 claiming to be from immigration or another government agency:
- Report to Scamwatch at scamwatch.gov.au with details of the call content and time
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for phone-based fraud
- Contact the Department of Home Affairs directly to report the impersonation attempt
- Block the number in your phone settings to prevent repeated calls
- Contribute your own experience to Reverseau to help other Australians identify this number
Help others by sharing your experience with (02) 8011 1634!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
said they were from the Australian immigration department about some paperwork issue, but I was born and bred in Australia so it's a scam
Help others by sharing your experience with (02) 8011 1634!
WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate the immigration department when calling 02 8011 1634?
Scammers use government agency impersonation because it creates immediate authority and urgency, making victims more likely to comply without questioning. Claiming a paperwork or visa issue is designed to prompt people to share personal information or make payments. The generic nature of the claim from 0280111634 suggests the caller was using a broad contact list rather than targeting individuals with actual immigration matters.
Is 02 8011 1634 a real government number?
No. The number 02 8011 1634 (0280111634) is allocated to Symbio Networks Pty Ltd, a local service provider in NSW, not to the Department of Home Affairs or any government agency. The Department of Home Affairs has official contact channels published on their website. Never rely on a caller's claim about their identity-always independently verify using official government contact information.
What should I do if I already gave information to this caller?
If you've shared personal information with the caller from 02 8011 1634, contact your bank immediately if financial details were disclosed. For passport or visa information, contact the Department of Home Affairs directly. Monitor your accounts for suspicious activity and consider placing a fraud alert with the relevant authorities. Report the call to Scamwatch (scamwatch.gov.au) and ACMA to warn other Australians about 0280111634.
How can I verify if there's a genuine immigration issue?
Never provide information based on an unsolicited call. If you have a genuine immigration matter, you should initiate contact yourself by visiting the Department of Home Affairs official website or calling their published phone number directly. Legitimate government agencies do not initiate contact by claiming urgent paperwork issues on calls from numbers like 02 8011 1634, nor do they pressure people to confirm identity over the phone.
Should I block 02 8011 1634?
Yes. After receiving an impersonation call from 0280111634, blocking the number is a practical step to prevent repeated contact. Add 02 8011 1634 to your phone's blocked list. You should also report the number to relevant authorities so they can track the pattern of these calls and take action against the scammer.
Are there other phone numbers impersonating government agencies I should know about?
Scammers frequently impersonate government agencies using various phone numbers. Check Reverseau for reports on other numbers if you've received similar calls. Be cautious of any unsolicited call claiming to be from immigration, the ATO, Services Australia, or other government departments. The safest approach is to never provide information to unsolicited callers-always initiate contact yourself using official government contact details.