- Scam
Community report for 02 8011 1619 (0280111619): Caller impersonated payment processor claiming unauthorised $400 Woolworths gift card charge on non-existent Visa account.
False Charge Impersonation Report for 02 8011 1619
One contributor has reported a suspicious call from 02 8011 1619 (also written as 0280111619) involving impersonation and a false charge claim. The caller alleged an unauthorised $400 transaction on a Woolworths gift card charged to the recipient's Visa card. The contributor does not own a Visa card, indicating the caller was either attempting to create urgency through a fabricated charge or working from outdated or incorrect personal information.
This single report about 0280111619 suggests a targeted impersonation approach, where the caller references a specific merchant (Woolworths) and a specific card type to sound credible. The tactic of claiming an unexpected charge is a common method to pressure recipients into either confirming account details or initiating a callback to a fraudulent number.
What the Caller from 02 8011 1619 Claimed
According to the report, the caller from 02 8011 1619 stated that a $400 Woolworths gift card purchase had been charged to the recipient's Visa account without authorisation. This claim was false on multiple counts: the recipient had no Visa card, and the transaction never occurred. The impersonation tactic used a plausible scenario (unauthorised card use) combined with a recognisable Australian retailer to increase credibility.
The specific amount ($400) and merchant name (Woolworths) suggest the caller had either generic customer data or was fishing for a reaction. Contributors receiving similar calls from 0280111619 should note that legitimate payment processors never contact customers about charges via unsolicited calls asking for confirmation or action.
What to Do If You Receive a Call from 02 8011 1619
If 02 8011 1619 calls you with claims of unauthorised charges:
- Do not: Confirm any personal details, card numbers, or banking information; press any keys or say yes to any questions; agree to any transfers or payments; provide verification codes or one-time passwords
- Do: Hang up immediately; contact your actual bank or card issuer directly using the number on the back of your card or their official website; report the call to ACMA at acma.gov.au; block the number on your phone
- Remember: Legitimate banks and payment processors will never call you about fraud and ask you to verify details on the spot. Hang up and call them back directly.
How to Report 02 8011 1619
If you receive a call from 02 8011 1619 (0280111619) with similar false charge claims:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Lodge a report with Scamwatch at scamwatch.gov.au, describing the merchant mentioned, the claimed charge amount, and what information the caller already knew about you
- Contact your bank or card issuer immediately to report the call and confirm no unauthorised transactions exist
- Report the call on Reverseau to help other Australians recognise this number
About This Number
02 8011 1619 is allocated as a local service number in New South Wales via Symbio Networks Pty Ltd. The use of a NSW local number may have been chosen to appear more legitimate, as many Australians are more likely to answer calls from their home state area code.
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What Our Users Reviewed
claimed I spent $400 on a Woolworths gift card with my Visa. I don't have a Visa
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WRITE A REVIEWFrequently Asked Questions
What did the caller from 02 8011 1619 claim I purchased?
The caller from 02 8011 1619 (0280111619) claimed a $400 Woolworths gift card had been charged to the recipient's Visa account without authorisation. This was a false claim designed to create urgency and pressure the recipient into providing payment or account information.
Why would 0280111619 claim a charge on a card I don't have?
Scammers use this tactic because it's a generic claim that works on some people who may have forgotten old accounts or are confused about their payment methods. The false specificity (Woolworths, $400, Visa) adds credibility. Callers from 0280111619 may also be testing whether you'll engage, provide information, or admit to owning any cards.
Should I call back 02 8011 1619 to dispute the charge?
No. Do not call back 02 8011 1619 or 0280111619. If the call were legitimate, you would contact your bank or Woolworths directly using official numbers from their websites or your statements, never by calling back an unsolicited caller. Calling back confirms your number is active and may lead to more calls.
How can I verify if the charge on 02 8011 1619's call was real?
Contact your bank directly using the number on the back of your card or their official website. Log into your online banking to check recent transactions. Never use contact information provided by the caller on 02 8011 1619 (0280111619). Your bank will tell you whether any unauthorised charges exist.
What should I do if I already gave information to 02 8011 1619?
Contact your bank or card issuer immediately and inform them you may have been scammed. Ask them to flag your account, monitor for fraud, and consider issuing a new card. If you shared sensitive details like passwords or card numbers to 0280111619, change them immediately. Report the call to Scamwatch and ACMA.
Is 02 8011 1619 being used by multiple scammers or the same group?
Based on one community report so far, we cannot determine if multiple scammers are using 0280111619 or if it's a single operation. However, the use of a Sydney local number and a generic high-value claim suggests a pattern common across telecom fraud. Additional reports to Reverseau about 02 8011 1619 would help clarify this.