- Scam
- Spam
- Suspicious
Beware of the phone number 02 8006 5091, which has been reported as a scam posing as Telstra customer support. Learn how to identify these calls and what steps to take to protect yourself.
Identifying the Scam Behind 02 8006 5091
The phone number 02 8006 5091 / 0280065091 has repeatedly appeared in user reports, revealing its true nature as a scam claiming to represent Telstra, Australia's leading telecommunications company. Despite the various names used by the callers, such as Sam Wilson, Jessica, and Louis Smith, the common thread throughout these calls is an attempt to elicit private information under the guise of urgent internet support.
Common Patterns in User Reports
Users have reported receiving calls from this number where the caller claims there's a critical issue with their internet services. They often state that the household's broadband will be disconnected due to an alleged unsafe website, prompting victims to provide remote access to their computers. However, further investigations reveal that many users did not even have accounts with Telstra, leading to suspicions about the legitimacy of the calls.
How to Handle Calls from This Number
- Stay Calm and Don’t Engage: If you receive a call from this number, do not provide any personal information or allow remote access to your device.
- Verify Caller Identity: Politely ask for verification credentials or a reference number. Genuine service representatives will provide this information without hesitation.
- Hang Up and Report: If you suspect it's a scam, hang up and report the number to Australian authorities or your telecommunications provider. This can help prevent others from falling victim to scams.
Conclusion
It is clear from user experiences that the number 02 8006 5091 / 0280065091 is not connected to Telstra. Instead, it represents a calculated attempt at fraud that has persisted since at least 2015. By staying informed and cautious, you can protect yourself from these types of scams. Utilizing resources like Reverseau for a reverse phone lookup can help clarify the identity of unrecognised numbers that might call you in the future.
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What Our Users Reviewed
Had the same thing today from a 'Peter Williams' (Indian accent) from Telstra (our provider) telling my mum that our PC was full of bugs and viruses and she needed to download a program (TeamViewer) to fix it. Unbeknown to her that it was 100% shonky. She proceeded and he needed a password that had popped up on the download screen and upon giving it to him he yelled at her saying it was the wrong password. At this point I had come home from work not knowing what had happened. And when I took over the phone and pulled him up on it being a scam he yelled at me and gave me this phone number to prove that he is from Telstra. Unbelievable that this is still happening in 2015.
"Louie Smith" from telstra called our business number and said we are sending spam and needed remote access to our computers.
He left this phone number to call back. We got our IT guy to call and it just goes to voice mail.
We contacted telstra and they have advised us it appears to have been a scam.
Do not let these scammers access your network!!
SCAM SCAM SCAM.
Private number came up first - Indian caller - "Coby Marshall" (he pronounces soby marchall!!!)Said he was from Telsta and that my computer had a bug and was going to shut down my internet today. I said I was busy and will call back later. Was surprised he gave me the number.
Had a call from this number today which I believe to be a scam. I pressed the woman (Nancy) for a Telstra ID number which she gave me but I have my doubts it is real. She said there were problems with my internet connection and she would help me repair the problem. She couldn't give me the christian name of the account holder so which I'm pretty sure this is a scam.
Had a call from a guy called alex no last name, claiming he worked for telstra internet support team, and he said that due to a virus on my laptop which at present I have not got because of it being in a pawn shop, is going to shut down my internet, I called telstra and they said that this number is not connected in any way with the telstra staff.
Received a call from this number today. Said it was Tara Smith (Indian accent) calling from Telstra Melbourne wanting to rectify internet problems. I told her I wasn't with Telstra and hadnt been having internet problems. I asked for a reference number, address and some form of verification that she was with Telstra and she hung up.
David Warner (!) called from this number suggesting he was from Telstra based in Melbourne. I said I would call back when I had time for him to go through my computer to de-bug! Better not hold his breathe waiting for the return call!
Said his name was James Williams then his name became John Williams when I said I would call back soon. What a joke.. As if telstra would need to connect to my pc which I don't have anyway lol.
Received a call from this number today from a Louis Smith (strange name for an Indian man). He claimed to be from Telstra and wanted to go through a step by step process on my PC to repair a bugged internet connection.
My account is with Optus and when he could not verify the call or explain why my provider had no contacted me to advise of this very serious issue, I hung up. He called back almost immediately asking why I had hung up, when I explained that I thought his call was a scam he gave me a phone number, employee ID number.
I called Telstra who have confirmed that this is not a Telstra number and they had not made any calls to my landline. I have reported this number to Telstra. DO NOT take calls from this number.
Received a call from this number. Said her name was Jessica. She said that they were turning our broadband off tomorrow due to an unsafe website and asked me to get my laptop. Didn't go any further with it as it sounded like a scam.
Received the same call said he was from telstra and his name is Sam Wilson which is a strange name for an Indian - wanted to connect to my computer remotely.
Said they from Telstra, and my internet line was unsafe, etc...
Did offer his name and employee number, and this phone number.