02 8006 2657 - Scam Alert: Impersonating Telstra

• Suspicious
• Scam

Beware of the phone number 02 8006 2657, linked to fraudulent calls impersonating Telstra. Learn how to identify and handle these scam calls effectively.

Understanding 02 8006 2657: A Scam Impersonating Telstra

If you've been contacted by the number 02 8006 2657, you're not alone in your concerns. This phone number has repeatedly surfaced in user reports, all indicating a worrying trend of scam calls. The callers claim to represent Telstra, one of Australia’s leading telecommunications providers, but consumer feedback strongly suggests that these calls are nothing but a facade.

The Nature of the Scam

Numerous reports between 2016 and 2018 have highlighted a consistent pattern. Callers, often using names like 'Susanne' or 'Suzanne Wilson', claim there are urgent issues with your internet connection or imminent threats to your devices. The tactics employed include:

• Threats of internet disconnection due to a supposed complaint.
• Requests for immediate action by accessing your computer.
• Providing false contact numbers to encourage follow-up and further deception.

This kind of scam falls under the category of tech support fraud, where scammers impersonate legitimate service providers to manipulate individuals into disclosing personal information or granting access to their devices.

How to Respond to Calls from This Number

If you receive a call from 02 8006 2657, it is crucial to take the following steps:

• Do not engage: Avoid discussing any account details or following any instructions given by the caller.
• Ask for identification: Legitimate representatives from companies like Telstra will not hesitate to provide verification information.
• Hang up and verify: If you suspect a call may be authentic, contact Telstra directly using the numbers provided on their official website. Never use the numbers given by suspicious callers.
• Report the call: Report the phone number to the appropriate authorities and let fellow Australians know via platforms like Reverseau so they can stay informed.

Trust your instincts—if something feels off about the call, it probably is. By remaining vigilant and informed, you can shield yourself from such scams.

For those seeking to identify possibly suspicious calls in the future, consider using services like Reverse Phone Lookup Australia or check platforms where people frequently share their experiences. Remember, being aware is the first step toward protecting yourself from fraud.