- Unknown
02 7820 9423 (0278209423): Community report of automated robocall with language selection prompt. One contributor blocked after receiving missed call.
Robocall Reports for 02 7820 9423
One contributor has reported receiving an automated robocall from 02 7820 9423 (also written as 0278209423). The call went unanswered and triggered an automated message prompting the recipient to press 1 for English or 2 for Chinese. The contributor chose to block the number after this interaction.
This NSW-based local service number from Symbio Networks Pty Ltd has been flagged for robocall behaviour. The language selection prompt suggests an organised campaign rather than a one-off misdial, and the automated nature means no live operator was involved in the call attempt.
What the Automated Message from 02 7820 9423 Indicates
The language selection prompt (press 1 for English, 2 for Chinese) is a common robocall tactic used to filter calls before connecting to a live operator or routing to an automated system. This approach typically indicates the caller is operating at scale across multiple language groups.
The fact that the call was missed and left as a voicemail message rather than a direct connection suggests the robocaller may be cycling through phone numbers rapidly, using automated dialling to reach multiple targets simultaneously.
Robocall Patterns and Timing
The report for 0278209423 came in on 27 March 2026 during business hours. With only one report logged so far, the frequency and time-of-day pattern cannot yet be fully established, but robocalls using language selection prompts often operate during peak calling windows to maximise answer rates.
Contributors who receive calls from 02 7820 9423 should be aware that robocalls like this are typically designed to identify active phone numbers for further targeting or to route calls to scam operators if the recipient engages.
What to Do If You Receive a Call from 02 7820 9423
If 02 7820 9423 calls you:
- Do not: Press any number in response to the prompt, stay on the line, or engage with any follow-up requests
- Do: Let the call go to voicemail, hang up immediately if you answer, and block the number right away
- Do: Not return the call under any circumstances
- Do: Note the time and date if you receive additional calls from 0278209423
How to Report 02 7820 9423
If you receive a robocall from 02 7820 9423 or 0278209423, you can report it to Australian authorities and regulatory bodies:
- ACMA (Australian Communications and Media Authority): Report robocalls and automated calls at acma.gov.au
- Scamwatch: If the robocall attempts to defraud or deceive, report details at scamwatch.gov.au
- Do Not Call Register: Register your number at donotcall.gov.au to reduce telemarketing calls, though robocalls from scammers often ignore this register
- Reverseau: Share your experience with 02 7820 9423 to help other Australians identify this number
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What Our Users Reviewed
Didn't answer, left automated message about press 1 for English 2 for Chinese, blocked
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WRITE A REVIEWFrequently Asked Questions
What does pressing 1 or 2 on a robocall from 02 7820 9423 do?
Pressing any key in response to the language selection prompt on 0278209423 signals to the robocaller that your number is active and monitored by a real person. This typically results in more calls to that number in future, or connection to a scam operator. Do not engage with the prompt.
Why would a robocall from 02 7820 9423 ask me to choose a language?
The language selection prompt on calls from 0278209423 is designed to route calls to different scam operations based on the recipient's language preference, or to confirm the number is active. It's a tactic to segment targets and increase efficiency of scam operations.
Is 02 7820 9423 safe to answer?
No. Calls from 0278209423 showing as robocalls should not be answered. If you do answer by accident, hang up immediately without pressing any keys or engaging with prompts. Do not return the call.
How is 02 7820 9423 using a legitimate NSW number to make robocalls?
The Symbio Networks number 0278209423 may have been spoofed by scammers (displayed caller ID does not match actual origin), or the provider account may have been compromised. Scammers often mask their true location using legitimate-looking local numbers to increase answer rates.
Should I report 02 7820 9423 to the Do Not Call Register?
While you can register your number on the Do Not Call Register at donotcall.gov.au, robocalls from 0278209423 operating scams typically ignore this register. It's more effective to block the number directly and report to ACMA at acma.gov.au.
What should I do if I keep getting calls from 02 7820 9423?
Block 0278209423 immediately on your phone. If calls persist, report each instance to ACMA and note the dates and times. If the robocall involves a scam attempt (money demands, fake services), also report to Scamwatch at scamwatch.gov.au.