02 7813 2810: Scam Alert - Impersonation of Telstra Customer Support

• Scam

Beware of calls from 02 7813 2810, as multiple users report it as a scam. This number poses as Telstra, attempting to gain sensitive information. Stay cautious and learn how to handle such calls.

Understanding the Nature of Calls from 02 7813 2810

The number 02 7813 2810 / 0278132810 has recently surfaced in user reports as a suspicious entity claiming to represent Telstra, one of Australia's leading telecommunications companies. Based on a review dated 29 January 2024, the caller impersonated a Telstra representative, stating that the individual's internet was slow and that their email had been compromised. This scenario raises red flags, indicating that it is likely a scam designed to gain personal information under the guise of technical support.

Analysis of User Reports

The reported approach by the caller exemplifies a common type of scam known as "fishing for information" or "tech support scam." Here, the scammer attempts to elicit sensitive information by presenting themselves as a trustworthy figure. The individual who experienced this call highlighted that the caller had access to their personal details, including their full name and email address, which adds to the alarming nature of the situation.

It’s important to note that legitimate calls from Telstra will not request personal information or guide customers to look up IP addresses directly. These types of phone calls are generally unsolicited and can lead to further attempts at identity theft if the victim divulges any sensitive details.

Classification as a Scam

Based on the details shared by users, 02 7813 2810 / 0278132810 is classified as a scam phone number. The nature of the call, coupled with false pretences and scare tactics, aims to manipulate individuals into providing information that could compromise their security. It’s paramount for users to remain vigilant and cautious when dealing with unsolicited calls, particularly those requesting sensitive information.

Tips for Handling Suspicious Calls

• Do Not Share Personal Information: Never disclose sensitive data such as your bank details, passwords, or even personal identifiers.
• Hang Up: If you suspect a scam, it is always appropriate to terminate the call. Authentic customer service representatives will understand and respect your decision.
• Report the Call: Inform your internet service provider and relevant authorities about the incident to help them track down these scammers.
• Use Reverseau: Prioritize your security by using services like Reverseau to conduct a reverse phone lookup anytime you receive a call from an unknown number in Australia.

Conclusion

In conclusion, if you receive a call from 02 7813 2810 / 0278132810, treat it with suspicion. It is a scam, primarily aimed at impersonating Telstra to gather personal information. Remember to exercise caution and utilise platforms like Reverseau to identify unwanted calls and protect your private information from fraudsters.