- Scam
- Uncertain
02 7267 4559 (0272674559): Community reports of bilingual ATO impersonation voicemails requesting personal details and OTP verification. Confirmed scam.
ATO Impersonation and OTP Verification Scam Reports for 02 7267 4559
Contributors have reported calls from 02 7267 4559 (also written as 0272674559) impersonating the Australian Taxation Office. The reports describe voicemail messages left in both Chinese and English, with callers claiming to hold a confidential document requiring personal verification. This dual-language approach suggests targeting of multilingual Australians, particularly those from Chinese-speaking backgrounds.
The scam employs a two-step social engineering tactic: first establishing false authority by claiming ATO affiliation, then requesting personal details under the guise of document confirmation. Critically, callers are attempting to trick recipients into providing or confirming one-time passwords (OTP codes), a technique that could grant fraudsters access to financial accounts, tax records, or government services portals.
What Callers from 02 7267 4559 Say
Voicemail messages from 0272674559 follow a consistent script: the caller identifies as being from the Taxation Office and states they hold a confidential document specifically for the recipient. The message is deliberately recorded in both Chinese and English, likely to increase credibility with recipients from Chinese-speaking communities who may be less familiar with Australian government communication practices.
The core request is for confirmation of personal details, framed as a requirement to receive or access the confidential document. However, the underlying objective appears to be extracting sensitive information and, more alarmingly, obtaining one-time verification codes that provide access to secure online accounts.
Report Patterns and Timing
Both community reports about 02 7267 4559 reference identical voicemail content, suggesting this is an active, repeated scam campaign using the same pre-recorded message. The use of voicemail as the delivery channel is deliberate-it bypasses live conversation detection while leaving evidence on the recipient's phone for psychological pressure.
The bilingual nature of the messages indicates coordinated targeting rather than random calling. Scammers are likely using data from community-based networks or purchased contact lists to identify and prioritise multilingual households, a social engineering refinement that increases perceived legitimacy to non-English-speaking audiences.
What to Do If You Receive a Call from 02 7267 4559
If you receive a voicemail or call from 02 7267 4559 claiming to be from the ATO:
- Do not: Return the call, provide personal details, confirm identity information, or share any OTP codes you receive
- Do not: Click any links or download attachments from associated SMS or email messages
- Do: Hang up immediately and block the number 0272674559
- Do: Contact the ATO directly using the official phone number on the ATO website or your tax assessment letter-never use contact details from voicemail messages
- Do: Verify any claims of outstanding tax matters by logging into myGov using your own saved credentials (never via links provided by callers)
- Do: Report the call immediately if you have already shared personal information or OTP codes-contact your bank and relevant account providers
What to Do If You Receive an SMS from 02 7267 4559
If 0272674559 sends an SMS requesting personal details or OTP codes:
- Do not: Reply to the message or click any links
- Do not: Forward OTP codes or authentication codes to anyone
- Do: Block the number immediately in your phone settings
- Do: Report the SMS to the ACMA by forwarding it to 0429 999 888 with details of the scam attempt
- Do: Report the incident to Scamwatch and your relevant financial institution
How to Report 02 7267 4559
Report calls or voicemails from 02 7267 4559 (0272674559) to these Australian government agencies:
- Scamwatch (scamwatch.gov.au) - the official Australian government scam reporting service; include the voicemail transcript and timing details
- ACMA (acma.gov.au) - the Australian Communications and Media Authority handles complaints about unwanted calls and can take action against service providers
- Services Australia (servicesaustralia.gov.au) - if you believe your myGov account or tax file number has been targeted, report directly to Services Australia
- ReportCyber (cyber.gov.au) - if you have compromised OTP codes or suspect identity theft following the scam attempt
- Reverseau - contribute your own experience with 02 7267 4559 to help other Australians identify and avoid this scam
Help others by sharing your experience with (02) 7267 4559!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Supposedly from the Taxation Office & left a message in both Chinese & English asking to confirm my personal details in order to receive a confidential document they had for me - SCAM!!!
Supposedly from the Taxation Office & left a message in both Chinese & English asking to confirm my personal details in order to receive a confidential document they had for me - SCAM!!!
Been getting calls from matching numbers
Help others by sharing your experience with (02) 7267 4559!
WRITE A REVIEWFrequently Asked Questions
Why is the voicemail from 02 7267 4559 in both Chinese and English?
The bilingual approach is a deliberate social engineering tactic. Scammers use data targeting to identify multilingual households, particularly those from Chinese-speaking backgrounds. By communicating in both languages, they increase perceived legitimacy and may reduce suspicion among recipients less familiar with how Australian government agencies communicate.
What does the scammer want when calling from 0272674559?
Callers from 0272674559 are attempting to obtain personal details and one-time password (OTP) codes. While they frame the request as document verification, their actual goal is to gain access to your financial accounts, myGov portal, or tax records using the OTP codes you provide.
Should I ever provide an OTP code to someone claiming to be from the ATO?
No. The ATO and any legitimate government agency will never request OTP codes over the phone or voicemail. If 02 7267 4559 or any caller asks for an OTP code, it is a scam. OTP codes are security measures designed to protect your accounts-never share them with anyone, even if they claim to represent a government authority.
How do I verify if the ATO actually has a document for me?
Do not use contact details from the voicemail. Instead, log into myGov using your own saved credentials to check your tax file, or call the ATO directly using the phone number listed on the ATO website (ato.gov.au) or on your most recent tax assessment. The real ATO will never ask you to confirm personal details or OTP codes via voicemail.
What should I do if I've already given personal information to 02 7267 4559?
Contact your bank and financial institutions immediately to alert them of potential fraud. If you shared an OTP code, change your myGov password and enable multi-factor authentication on all important accounts. Report the incident to Services Australia, Scamwatch, and ReportCyber (cyber.gov.au). Monitor your tax file and credit report for suspicious activity.
Is there a way to block 0272674559 permanently?
Yes. Block the number 0272674559 in your phone's settings. Most smartphones allow you to add numbers to a blocked list so future calls and voicemails from 02 7267 4559 are automatically rejected. Additionally, you can register with the Do Not Call Register (donotcall.gov.au), though this may not stop scammers who ignore the register. Report the number to the ACMA (acma.gov.au) so they can investigate the source.