- Suspicious
- Scam
02 7266 2431 (0272662431): Automated voicemail impersonating AusPost about undelivered parcel with callback prompt, repeated in English and Chinese.
AusPost Impersonation Reports for 02 7266 2431
A contributor has reported receiving an automated voicemail from 02 7266 2431 (also written as 0272662431) impersonating Australia Post. The message claimed a parcel was undelivered and due to be returned, prompting the recipient to press a number to process further action. The recorded message was then repeated entirely in Chinese, suggesting the automated system targets multiple language groups.
This type of call from 0272662431 represents a delivery scam tactic, where scammers use robocall technology to impersonate legitimate postal services. The callback prompt is designed to redirect victims to a fraudulent number or system where personal details and payment information can be harvested.
How the 02 7266 2431 Scam Works
The caller from 02 7266 2431 uses a recorded message format rather than a live caller, which is typical of large-scale delivery scams targeting many phone numbers simultaneously. The contributor's experience shows the scammer deployed the same message in two languages, indicating an operation designed to catch recipients regardless of their primary language.
The key pressure tactic in calls from 0272662431 is urgency around parcel return. By stating the package is about to be returned, the message creates false time pressure to encourage immediate callback. Recipients who press the prompted number would likely reach a fraudulent line where they're asked to verify identity, provide payment details, or download malicious software.
What to Do If You Receive a Call from 02 7266 2431
If 02 7266 2431 contacts you via voicemail or live call:
- Do not: Press any number from the message, return the call, or click any links sent via SMS related to parcel delivery
- Do not: Provide personal details, card information, or banking details to anyone claiming to represent AusPost
- Do: Hang up immediately and delete the voicemail
- Do: Block 0272662431 on your phone
- Do: Check your actual parcel status directly through the official Australia Post website or app, never through numbers provided in unsolicited calls
- Do: Verify AusPost contact attempts by calling Australia Post's official customer service number directly (not the number from the call)
What to Do If You Receive an SMS from 02 7266 2431
Delivery scams often follow up voicemail messages with SMS texts containing links or requesting personal information. If you receive an SMS from 0272662431 or a related number:
- Do not: Click any links in the message, even if they appear to lead to tracking pages
- Do not: Reply to confirm your identity or phone number
- Do: Report the SMS as spam by forwarding it to 0429 999 888 (ACMA's SMS reporting service)
- Do: Block the number immediately
- Do: Delete the message
How to Report 02 7266 2431
If you've received a call or voicemail from 02 7266 2431 (0272662431) impersonating AusPost, report it to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the call and robocall tactics at acma.gov.au
- Scamwatch: Report the delivery impersonation scam at scamwatch.gov.au - this helps authorities track organised scam campaigns
- Reverseau: Report this number here to warn other Australians about the 02 7266 2431 scam
- Australia Post: Notify Australia Post directly at auspost.com.au or call their official customer service to report the impersonation
Help others by sharing your experience with (02) 7266 2431!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Left long automated message claiming to be AusPost about an undelivered parcel due to be returned - asked to press a number to process further or repeat message in Chinese; message was then repeated in Chinese - presumably with same prompts.
Message claiming a parcel from the delivery company was held up, wanted keypad input or could repeat in Chinese
Help others by sharing your experience with (02) 7266 2431!
WRITE A REVIEWFrequently Asked Questions
Is 02 7266 2431 a real Australia Post number?
No. 02 7266 2431 (0272662431) is not an official Australia Post contact number. Australia Post uses specific customer service lines, and legitimate parcel notifications come through the official app or website, not unsolicited calls from random numbers like 02 7266 2431. If you're unsure about a parcel, always contact Australia Post directly using the number on their official website, never by calling back a number from an unexpected message.
Why did the message from 0272662431 repeat in Chinese?
The robocall from 02 7266 2431 was programmed to target recipients regardless of language preference. By repeating the message in Chinese after English, the scammers increase the likelihood of catching non-English speaking Australians who might be less familiar with typical scam tactics. This multilingual approach suggests 0272662431 is part of a larger, organised scam operation running thousands of calls simultaneously.
What happens if I press the number prompted in the voicemail from 02 7266 2431?
If you press the number from a call or voicemail claiming to be from 02 7266 2431, you'll likely reach a scammer's line where they'll ask you to confirm personal details, payment information, or banking credentials under the pretence of releasing your parcel. Some may also attempt to have you download software or access a fraudulent website. Do not press any numbers from unsolicited delivery alerts - instead, check your parcel status independently through the official Australia Post channels.
Could 02 7266 2431 be a spoofed number masking the real caller?
Yes, it's very likely. Scammers frequently use number spoofing technology to make calls appear to come from legitimate organisations like Australia Post. The number 0272662431 shown on your caller ID may not be the actual source of the call. Regardless of which number appears, if it's an unsolicited robocall or automated message about a parcel, treat it as a scam and do not interact with any prompts from 02 7266 2431.
Should I report this to Australia Post directly?
Yes. Contacting Australia Post directly to report the 02 7266 2431 impersonation scam helps them warn other customers and strengthens their case against scammers misusing their brand. You can report the impersonation through the Australia Post website. Additionally, report 0272662431 to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so authorities can track the scam campaign and take action against the operators.
Is it safe to block 02 7266 2431?
Absolutely. You should block 0272662431 immediately. Blocking the number prevents any future calls or voicemails from 02 7266 2431 from reaching you. Since this is an automated scam line and not a legitimate service, there is no downside to blocking it. If you need to contact Australia Post in future, use the official contact details from their website, never a number from an unsolicited call.