- Spam
A contributor reported a call from 02 7259 1823 (0272591823) impersonating Telstra and requesting IP address information. Community report from NSW.
Telstra Impersonation Reports for 02 7259 1823
One contributor has reported a call from 02 7259 1823 (also written as 0272591823) where the caller impersonated Telstra, Australia's major telecommunications provider. The caller's primary objective was to obtain the contributor's IP address, a technique commonly used in tech support scams to gain remote access to devices or create a false sense of urgency about supposed network issues.
This report suggests that 0272591823 is being used as part of a coordinated impersonation scam targeting Telstra customers in NSW. The allocation data shows this number is provisioned through Symbio Networks, a local service provider, which scammers often exploit to appear more legitimate to potential victims.
What the Caller from 02 7259 1823 Requested
The contributor who received the call from 02 7259 1823 reported that the scammer claimed to be from Telstra and specifically requested the victim's IP address. This request is a classic red flag for tech support fraud. Scammers use IP addresses to remotely access devices, display fake security warnings, or convince victims their network is compromised and requires immediate paid intervention.
The fact that the caller targeted this specific piece of technical information suggests the scam may escalate to requests for payment, remote access software installation, or credential harvesting once the IP address is provided.
What to Do If You Receive a Call from 02 7259 1823
If 02 7259 1823 calls you claiming to be from Telstra:
- Do not: Share your IP address, device details, passwords, or any personal information with the caller
- Do not: Allow remote access to your computer or devices
- Do not: Click links sent via call or follow instructions to download software
- Do: Hang up immediately and end the call
- Do: Contact Telstra directly using the official phone number on your bill or account statement to verify any claim
- Do: Block 0272591823 on your phone to prevent future calls
Telstra will never call you to request your IP address or ask you to download remote access software. If you need technical support, always initiate contact yourself using official contact details from Telstra's website or your account documents.
How to Report 02 7259 1823
If you received a call from 02 7259 1823 or 0272591823, you can report it to Australian authorities:
- Report to Scamwatch: Visit scamwatch.gov.au and lodge a report with the ACCC. Include the date, time, and what the caller claimed.
- Report to ACMA: The Australian Communications and Media Authority (ACMA) investigates telecom-related scams. Visit acma.gov.au to report the call.
- Report via ReportCyber: If the scammer attempted to gain access to your device or install malware, report to cyber.gov.au.
- Block the number: Add 02 7259 1823 to your phone's block list to prevent repeat calls.
- Contribute to Reverseau: Report your experience on this page to help other Australians recognise this number and tactic.
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WRITE A REVIEWFrequently Asked Questions
Is 02 7259 1823 a real Telstra number?
No. The number 02 7259 1823 (0272591823) is provisioned through Symbio Networks but has been reported for Telstra impersonation. Telstra will contact you from officially registered numbers shown on your bill or account. If you're unsure, hang up and call Telstra directly using the number on your invoice.
Why would a scammer ask for my IP address?
A scammer requesting your IP address from 02 7259 1823 is likely attempting to convince you that your device or network is compromised. Once they have your IP, they may display fake warnings on your screen, offer false technical support, or pressure you to pay for resolution. Never share this information with unsolicited callers.
What should I do if I already gave my IP address to the caller from 0272591823?
If you shared your IP address with a caller from 0272591823 claiming to be Telstra, do not panic. An IP address alone is not highly sensitive, but it confirms your device is active. If the caller requested further access (remote control software, passwords, payment details), change your passwords immediately and monitor your accounts. Report the call to Scamwatch at scamwatch.gov.au.
How do I verify a genuine Telstra support call?
Genuine Telstra support will never initiate contact asking for IP addresses, passwords, or remote access. If you receive a call claiming to be from Telstra, hang up and contact Telstra directly using the number on your bill, the Telstra website, or 133 200 (Telstra's official customer service line). This ensures you're speaking to a real representative, not a scammer using a spoofed number like 02 7259 1823.
Can I block 02 7259 1823 permanently?
Yes. You can block 0272591823 using your phone's native block feature or through your telecommunications provider's services. Contact Telstra, or your ISP, to ask about call filtering services that can block known scam numbers automatically.
Where should I report this call about 02 7259 1823?
Report calls from 02 7259 1823 to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), or both. Provide the date, time, and details of what the caller claimed. You can also report on Reverseau to warn other Australians about this number's impersonation tactic.