- Legit
- Suspicious
- Scam
02 7257 6558 (0272576558): 5 legitimate medical appointment calls verified, but 4 reports flag suspicious activity including robocall concerns and unexplained contact from Sydney clinic to interstate patients.
Mixed Legitimate and Suspicious Reports for 02 7257 6558
The phone number 02 7257 6558 (also written as 0272576558) shows a complex pattern: five contributors have confirmed legitimate calls from medical providers, but four others report suspicious or concerning activity from the same number. The legitimate calls link to Lumus Imaging (a radiology provider) and Werribee Mercy Hospital outpatient services, yet several contributors describe unexplained contact and one flagged a computerised robocall.
This mixed profile suggests 0272576558 may be a shared outbound line for multiple healthcare providers, creating confusion about legitimacy. However, the presence of robocall and scam reports warrants caution, particularly given that some contributors received calls from Sydney-based Lumus Imaging despite being healthcare patients in other states.
What Callers from 02 7257 6558 Claim
When 02 7257 6558 calls, contributors report varied experiences. Legitimate callers identify as Lumus Imaging or Werribee Mercy Hospital, confirming appointments or requesting follow-up blood tests. One contributor received a call from Lumus Imaging to reschedule a scan, and another was forewarned by their doctor that the clinic would contact them.
However, one contributor described a computerised caller with no caller ID displayed, classified as a robocall. Another contributor in Brisbane received multiple calls (three times) linked to Lumus Imaging in Sydney, despite having scans booked elsewhere, describing the contact as "feels dodgy like someone poking around in my info." A fourth report simply flagged the number as "a scam caller testing phone numbers," without elaborating on specific claims.
Verification and Call Patterns
Several contributors took the step to verify 02 7257 6558 by contacting Lumus Imaging directly. Two confirmed the number is legitimate and that "all Lumus Imaging calls come from this number," explaining why they had initially mistaken the calls for spam. One contributor noted they hung up thinking it was spam but later verified via Google search and direct contact with their local clinic.
The robocall report from February 2024 stands out as distinct from standard appointment reminders. Most legitimate reports cluster around appointment confirmations and follow-up scheduling. The suspicious reports span from February 2024 to July 2025, suggesting ongoing confusion or genuine concern about unsolicited contact.
What to Do If You Receive a Call from 02 7257 6558
Given the mixed nature of reports for 02 7257 6558, a cautious verification approach is recommended:
- Do: Let calls go to voicemail if you're not expecting them
- Do: If the voicemail mentions a specific clinic or hospital, contact that provider directly using a phone number from their official website to verify
- Do: Expect legitimate calls from Lumus Imaging or hospital outpatient services to come from 02 7257 6558 if you are an active patient
- Do not: Provide personal details, Medicare numbers, or payment information unless you initiated contact or verified the caller
- Do not: Return automated or robocall attempts
- Do not: Assume the call is spam even if you don't recognise the number-verify with your healthcare provider first
If you receive a robocall (computerised voice with no caller ID) from 0272576558, hang up immediately and do not engage.
How to Report 02 7257 6558
If you believe the call from 02 7257 6558 is suspicious or unwanted, you can report it through Australian regulatory channels:
- ACMA (Australian Communications and Media Authority): Report unsolicited calls, including robocalls and scams, at acma.gov.au
- Scamwatch: If the call involved fraud claims or financial requests, report at scamwatch.gov.au
- Do Not Call Register: If receiving unwanted marketing calls, register your number at donotcall.gov.au
- Reverseau: Share your experience with 0272576558 to help other Australians identify the caller and pattern of contact
If you are a patient expecting contact from Lumus Imaging or a hospital, proactively verify the number with your healthcare provider to avoid confusion.
Help others by sharing your experience with (02) 7257 6558!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Lumus Imaging called to confirm appointment
called three times, linked to Lumus Imaging in Sydney but I'm in Brisbane with scan elsewhere, feels dodgy like someone poking around in my info
Was outpatient radiology from Werribee Mercy Hospital. my doctor gave me a heads up they'd call
Pretty sure a Scam caller. Testing phone numbers very concerning.
Call reminding me to schedule follow-up blood test
This number is legit.
I hung up on them thinking it's spam, but from a Google search I found it was legit. I called my local Lumus Imaging who confirmed they tried to call. For what ever stupid reason, all Lumus Imaging calls come from this number.
Thought it was spam but Lumus Imaging confirmed they'd been trying to reach me, all their calls come from this number
Computerized caller targeting patients, no caller ID displayed
Showed up as scam, didn't leave message
Help others by sharing your experience with (02) 7257 6558!
WRITE A REVIEWFrequently Asked Questions
Is 02 7257 6558 a legitimate medical provider number?
Partially. Five contributors confirmed 02 7257 6558 is used by Lumus Imaging for appointment confirmations and follow-up reminders, and Werribee Mercy Hospital for outpatient calls. However, three reports flag suspicious activity and one reports a robocall from 0272576558, so verification is recommended before sharing personal details.
Why am I receiving calls from 02 7257 6558 if I'm not a Lumus Imaging patient?
One contributor in Brisbane received repeated calls from 0272576558 (linked to Sydney-based Lumus Imaging) despite booking scans elsewhere, suggesting possible data sharing between healthcare providers or contact list errors. If you didn't book an appointment, verify by calling the clinic directly or ask your GP if they referred you.
What was the robocall from 02 7257 6558 about?
A contributor reported a computerised caller from 0272576558 with no caller ID displayed in February 2024. They did not provide details about what the automated message said. If you receive such a call, hang up immediately and do not return it.
Should I block 02 7257 6558?
If you are an active patient at Lumus Imaging or have a hospital referral, do not block 0272576558-the clinic may need to reach you for appointments. If you are not a patient and receive repeated unwanted calls, blocking is reasonable, but verify first that it's not a legitimate healthcare provider trying to reach you.
Can I verify if a call from 02 7257 6558 is really from Lumus Imaging?
Yes. End the call (do not provide personal information), then contact your local Lumus Imaging clinic directly using their official phone number from their website, or call your GP to confirm whether they referred you. According to community reports, legitimate Lumus Imaging calls do come from 0272576558, but this is how you confirm for your situation.
What should I do if I received a suspicious call claiming to be from 02 7257 6558?
Hang up without sharing personal details. Contact Lumus Imaging or your hospital directly to ask if they called you. Report the call to ACMA at acma.gov.au if it involved fraud claims, or to Scamwatch at scamwatch.gov.au if money or payment was requested. Include the date and time of the call from 0272576558 when reporting.