- Suspicious
Community report for 02 7254 9178 (0272549178): Caller impersonated Commonwealth Bank, requesting card details from recipient who doesn't hold an account.
Bank Impersonation Report for 02 7254 9178
A contributor has reported receiving a call from 02 7254 9178 (also written as 0272549178) in which the caller impersonated Commonwealth Bank staff. The caller specifically asked about a Commbank card, despite the recipient not holding one. The contributor noted the call felt suspicious, suggesting the approach was inconsistent with legitimate bank contact practices.
This type of impersonation is a common scam tactic where callers attempt to gain access to personal financial information by posing as representatives from major Australian banks. The fact that the caller inquired about a card the recipient doesn't possess indicates either poor targeting or a fishing attempt to determine what financial products the person might have.
What the Caller from 02 7254 9178 Asked For
According to the report, the caller from 0272549178 requested information related to a Commbank card. The contributor's immediate recognition that they don't hold such a card is likely what prevented further engagement with the caller. In typical bank impersonation scams, once a caller confirms you have a particular account or card, they escalate to requesting verification details, PINs, or one-time passwords.
The approach used in this call to 02 7254 9178 follows a pattern where the impersonator tests whether the target has a specific financial product before proceeding with credential harvesting.
What to Do If You Receive a Call from 02 7254 9178
If 02 7254 9178 calls you:
- Do not: Confirm whether you hold any bank accounts or cards, provide card numbers, expiry dates, or CVV codes, or share PINs or one-time passwords
- Do: Hang up immediately, verify by calling your bank's official number from the back of your card or their website, block the number if it calls again, and report to your bank
- Remember: Legitimate banks never ask for sensitive details like PINs or passwords over the phone
If you've already shared information with the caller from 0272549178, contact your bank immediately to monitor your accounts for suspicious activity.
How to Report 02 7254 9178
If you receive a call from 02 7254 9178 or similar bank impersonation attempts, report it through multiple channels:
- Scamwatch: scamwatch.gov.au - Australian government resource for reporting scams
- ACMA: acma.gov.au - Report illegal telemarketing and scam calls
- Your bank: Contact Commonwealth Bank or your actual financial institution immediately to report the impersonation
- ReportCyber: cyber.gov.au - For cybercrime-related incidents
- Reverseau: Submit your own report about 0272549178 to help warn other Australians
Community reports about numbers like 02 7254 9178 help identify emerging scam patterns and protect other contributors from similar attempts.
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What Our Users Reviewed
Called asking about Commbank card but don't have one, feels off
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer call about a Commbank card I don't have?
Scammers often use generic targeting or data from multiple sources that may be incomplete or outdated. By calling about a specific bank product, they're testing whether you respond or confirm details. If you deny having the card, they may hang up and move to the next target, or they might ask what accounts you do have. Either way, it's a sign the call from 02 7254 9178 is not legitimate.
How can I verify if a call claiming to be from Commbank is real?
Never continue a call that claims to be from your bank. Hang up and call Commonwealth Bank directly using the number on the back of your card, their official website, or the phone book. Do not use any phone number the caller provides. This approach protects you from calls like the one from 0272549178 where the caller may have spoofed a number to appear legitimate.
What information should I never give over the phone to 02 7254 9178 or similar callers?
Do not provide: card numbers, expiry dates, CVV security codes, PINs, passwords, one-time codes, your full name in response to a caller, your date of birth, your address, or any confirmation of which accounts or cards you hold. Legitimate bank staff already have this information on file and will never ask for it via an unsolicited call to your phone.
Should I answer if 02 7254 9178 calls again?
If 0272549178 calls again, you can either let it go to voicemail or hang up immediately. Do not engage with the caller or provide any information, even to deny having accounts. After hanging up, block the number in your phone's settings. Then report it to Scamwatch (scamwatch.gov.au) and your bank.
Could 02 7254 9178 be a legitimate Commbank number?
It's highly unlikely. The number is registered as a local service on Symbio Networks in NSW. Commbank's main customer service numbers are well-known and published on their official website. If you need to contact Commonwealth Bank, always use the number on your statement or their official website-never call back a number from an unsolicited call, including one from 0272549178.
What happens if I accidentally shared information with the caller from 02 7254 9178?
Contact your bank immediately and let them know which details you shared. If you provided a card number or partial details, ask your bank to cancel and reissue the card. Monitor your accounts closely for unauthorised transactions. If money was transferred, contact your bank and police. Report the call to Scamwatch and ACMA so they can track patterns around 02 7254 9178.