- Scam
One contributor reported a tech support scam from 02 7249 5570 (0272495570) claiming NBN and computer issues, attempting to obtain bank details.
Tech Support Impersonation Reports for 02 7249 5570
A contributor has reported receiving a scam call from 02 7249 5570 (also written as 0272495570) claiming to represent a tech support or internet service provider. The caller falsely claimed there were urgent issues with both the recipient's computer and NBN connection that required immediate attention. This type of impersonation is designed to create pressure and bypass normal caution.
The caller from 02 7249 5570 then attempted to extract sensitive banking information from the contributor, a common follow-up tactic once trust has been artificially established through the initial false claims about technical problems.
What Callers from 02 7249 5570 Claim
According to the report, the caller from 02 7249 5570 claimed there were simultaneous technical issues affecting both the recipient's computer and NBN service. These dual claims are particularly effective because they create urgency across multiple systems and appear more credible when presented together.
The contributor noted that the caller then pivoted to requesting bank details, which is the actual objective of this type of scam. The approach of claiming technical problems first, then requesting financial information, follows a well-documented pattern where initial false claims build false credibility before the financial exploitation phase.
What to Do If You Receive a Call from 02 7249 5570
If 02 7249 5570 calls claiming to be from NBN, your bank, or a tech support company:
- Do not: Provide any bank details, passwords, PINs, or personal identification numbers
- Do not: Grant remote access to your computer
- Do not: Confirm account numbers or financial information
- Do: Hang up immediately and independently verify by calling the official organisation's phone number (found on your official statement or website)
- Do: Block 0272495570 in your phone settings to prevent future calls
- Do: Let the call go to voicemail if you don't recognise the number
How to Report 02 7249 5570
If you've experienced a scam call from 02 7249 5570 or 0272495570:
- Report to Scamwatch at scamwatch.gov.au with details of what was claimed and your interaction
- Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au
- If money was transferred or card details were used, contact your bank immediately and report to ReportCyber at cyber.gov.au
- If the scammer claims to represent NBN, you can also report directly to NBN Co through their official website
- Share your experience on Reverseau to help warn other Australians about 02 7249 5570
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What Our Users Reviewed
Convincing scam call along with others saying they needed to fix computer and NBN issue, then tried to nick bank details
Help others by sharing your experience with (02) 7249 5570!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim there's both a computer and NBN problem?
Claiming multiple simultaneous issues makes the threat feel more credible and urgent. By mentioning both your computer and NBN, callers from 02 7249 5570 create the impression they have technical access or knowledge about your systems. This psychological pressure makes victims more likely to comply when asked for banking details.
What should I do if I already gave bank details to this number?
Contact your bank immediately and tell them you've been scammed. Call your bank's fraud line using the number on the back of your card or your official statement, not any number the scammer provided. Also report the incident to ReportCyber at cyber.gov.au. If 02 7249 5570 or 0272495570 has your card details, your bank can issue a new card and monitor for fraudulent transactions.
How can I verify if a call about NBN issues is legitimate?
Legitimate NBN support will never call you first asking for bank details. If 02 7249 5570 or any unknown number claims NBN issues, hang up and contact NBN Co directly using the number on your NBN bill. Real NBN support can be verified through your account login on nbnco.com.au, and they will never request banking information over the phone.
Should I call back 02 7249 5570 to verify the call?
No. Do not call back 0272495570 or any number that calls claiming to be tech support. Scammers often use numbers that appear similar to legitimate ones. Instead, independently locate the official phone number for the organisation they claimed to represent and call that number directly from your phone or a hardcopy of your account statement.
Why do these scammers ask for both computer access and bank details?
Tech support scams often request remote access to your computer first, which allows them to locate banking information, passwords, or sensitive files. Once they have remote access, they can see your screen and steal credentials more easily. Callers from 02 7249 5570 attempted this by establishing credibility with false NBN claims before moving to financial requests.
Is 02 7249 5570 definitely a scam or could it be a real provider?
Based on the community report, 02 7249 5570 is confirmed as a scam number. The caller falsely impersonated tech support, made false claims about NBN and computer issues, and attempted to obtain bank details. Real NBN and tech providers will never call unsolicited asking for banking information. Always verify independently before providing any sensitive information.