- Scam
Community report for 02 7249 5242 (0272495242): Caller impersonated CommBank claiming international charge, hung up when asked for account verification details.
CommBank Impersonation Reports for 02 7249 5242
One contributor has reported a scam call from 02 7249 5242 (also written as 0272495242) involving impersonation of Commonwealth Bank. The caller claimed there was an international charge pending on the recipient's account and attempted to create urgency around the supposed transaction.
The key red flag in this 02 7249 5242 call was the caller's refusal to provide basic verification information. When the contributor asked for the last four digits of the account number being referenced, the caller claimed this couldn't be disclosed for security reasons. This is a common evasion tactic, as legitimate CommBank staff would never refuse such basic verification details when a customer requests them.
What the Caller from 02 7249 5242 Claimed
The caller falsely identified themselves as representing Commonwealth Bank and alleged there was an international charge on hold affecting the recipient's account. This approach is designed to trigger immediate concern and bypass normal scepticism by framing the call as a security matter requiring urgent action.
When challenged on verification details, the caller from 0272495242 immediately disconnected. This sudden hang-up is a classic scam indicator, as genuine bank staff would remain on the line to verify the account holder's identity through standard security processes. The contributor's decision to ask for verification details prevented the scammer from progressing to requests for sensitive information like passwords, card details, or one-time verification codes.
Why This Approach Targets CommBank Customers
Scammers impersonating 02 7249 5242 targeting CommBank customers specifically because CommBank is Australia's largest bank with millions of customers. The mention of an international charge is designed to seem plausible, as many legitimate account holders do make international transactions. By combining a recognisable bank name with a seemingly urgent financial matter, the scammer relies on the recipient's instinct to act quickly rather than verify.
What to Do If You Receive a Call from 02 7249 5242
If 02 7249 5242 calls you claiming to be from your bank:
- Do not: Provide any personal details, account numbers, card details, or passwords. Never return the call to the number that called you, as scammers may keep the line open to answer.
- Do: Hang up immediately and contact your bank directly using the number on your bank card or official statement. Wait several minutes before calling to ensure the line is clear.
- Do: Ask the caller for verification details they cannot provide, such as the last four digits of your account or details of a specific recent transaction. Legitimate bank staff will always have this information available.
- Do: If uncertain, end the call and ring your bank's official customer service number. No legitimate bank will penalise you for verifying their identity this way.
Report Patterns for 02 7249 5242
This single report about 0272495242 arrived in early December. The call was answered, allowing the contributor to engage with the scammer and identify the impersonation attempt. The contributor's quick decision to request verification prevented any potential for information extraction or financial harm.
How to Report 02 7249 5242
If you receive a call from 02 7249 5242 or similar scam calls, report the incident to Australian authorities and contribute to community awareness:
- Report to Scamwatch at scamwatch.gov.au with details of the call and what the scammer claimed
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for phone-based fraud
- Contact your bank directly if they were impersonated, as they may issue alerts to other customers
- Report to Services Australia at servicesaustralia.gov.au if the call involved government impersonation
- Share your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (02) 7249 5242!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be commbank and I had an international charge on hold.
Asked for the last 4 digits of the account they are referring too, they claimed they can’t for security reasons. I said I need this to verify this is not a scam, the hung up immediately.
Help others by sharing your experience with (02) 7249 5242!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 02 7249 5242 refuse to provide account verification details?
Legitimate Commonwealth Bank staff always have access to account verification details and would never refuse to provide the last four digits of your account number. The caller from 0272495242 refused because they didn't actually have access to any real account information. This refusal is a key scam indicator and the contributor's decision to press for verification caused the scammer to disconnect immediately.
Is 02 7249 5242 a real CommBank number?
No. Commonwealth Bank's customer service numbers are listed on the official CommBank website and bank statements. If you receive a call from 02 7249 5242 claiming to be CommBank, do not trust the caller ID. Scammers can spoof phone numbers. Always hang up and call your bank back using the official number on your card.
What should I do if I already gave information to the caller from 0272495242?
Contact Commonwealth Bank immediately on the number on your bank card or statement. Tell them about the scam call from 02 7249 5242 and inform them what information was shared. If you provided card details, passwords, or one-time codes, your bank can place alerts on your account and monitor for suspicious activity. Act quickly, as scammers may attempt unauthorised transactions shortly after gathering information.
Could 02 7249 5242 be a legitimate bank number with caller ID spoofing?
The number 02 7249 5242 (0272495242) has been reported as a scam number. Regardless of what caller ID displays, always verify independently by calling your bank directly. Scammers routinely use spoofed numbers that may appear legitimate. Never call back a number that claims to be your bank. Instead, use the official contact number on your account statement or the bank's website.
What is an 'international charge on hold' scam?
This is a common opening used by scammers impersonating 02 7249 5242 and other fraudsters. They claim a charge or transaction is pending, creating urgency and concern. The goal is to make you act quickly without thinking clearly. Once engaged, they'll ask you to 'verify' your account or 'secure' it by providing sensitive details or passwords. A real bank would never ask you to provide passwords or card details over the phone to address a charge.
Should I block 02 7249 5242 on my phone?
Yes. After receiving a scam call from 02 7249 5242 (0272495242), add it to your blocked list in your phone's contacts. This prevents the scammer from calling again using this specific number. However, remember that scammers often change numbers, so blocking one number is just one layer of protection. The best defence is learning to identify these scams by their patterns: impersonation, urgency, and refusal to provide verification details.