- Scam
One contributor reported a tech support scam from 02 7249 3787 (0272493787). Caller impersonated Microsoft then Telstra, requesting access to IP settings.
Tech Support Impersonation Report for 02 7249 3787
A contributor has reported receiving a call from 02 7249 3787 (also written as 0272493787) involving a classic tech support impersonation scam. The caller claimed affiliation with Microsoft before pivoting to impersonate Telstra, attempting to convince the recipient to modify network configuration settings on their device.
This type of social engineering attack relies on creating false urgency and technical authority. The contributor who received the call from 0272493787 was asked to access IP settings, a request designed to either gain remote access to the device or trick the recipient into disabling security features that would prevent malicious software installation.
What the Caller from 02 7249 3787 Attempted
The call came in with dual impersonation tactics. The caller initially claimed to represent Microsoft, then shifted to claiming Telstra affiliation. This bait-and-switch approach is common when scammers want to appear more credible by referencing multiple trusted technology companies.
The specific request involved manipulating IP settings, which is a red flag for several reasons. Legitimate tech support from Microsoft or Telstra would never ask customers to change IP configuration settings over the phone without proper verification and documented procedures. The request to fiddle with IP settings suggests the caller was attempting to either establish remote access or create network vulnerabilities.
What to Do If You Receive a Call from 02 7249 3787
If 02 7249 3787 calls you:
- Do not: Allow remote access to your device, change any network or system settings, or provide personal information or passwords
- Do not: Click any links sent via SMS during or after the call
- Do: Hang up immediately if the caller requests technical access or system changes
- Do: Contact Microsoft or Telstra directly using official contact details from their website to verify any legitimate support requests
- Do: Block the number 0272493787 in your phone settings to prevent future contact
How to Report 02 7249 3787
Report this number and your experience to help protect other Australians:
- Report to Scamwatch at scamwatch.gov.au with details of what the caller claimed and what they requested
- Contact the Australian Communications and Media Authority (ACMA) at acma.gov.au to report the impersonation attempt
- Report cybersecurity incidents to ReportCyber at cyber.gov.au
- Share your report on Reverseau to contribute to community safety intelligence for 02 7249 3787
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What Our Users Reviewed
Claimed to be Microsoft then Telstra, asking me to fiddle with IP settings
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WRITE A REVIEWFrequently Asked Questions
What should I do if a caller claiming to be from Microsoft asks me to change IP settings?
Hang up immediately. Legitimate Microsoft support will never ask you to modify IP settings without proper verification. If you're concerned about a genuine issue, end the call and contact Microsoft directly using the official number on their website, not any number provided by the caller from 02 7249 3787 (0272493787).
Why would a scammer ask me to change IP settings?
Changing IP settings can disable security features, allow remote access, or redirect your traffic through malicious servers. The caller from 0272493787 was likely attempting one of these techniques to either compromise your device or steal data.
Can a real Telstra representative call and ask me to modify network settings?
Telstra may contact you about network issues, but they would never ask you to change IP settings over the phone without first scheduling an appointment and verifying your identity through secure channels. If 02 7249 3787 claims to be Telstra, hang up and contact Telstra directly using the number on your account or their official website.
What is a phishing link and how does it relate to this call from 02 7249 3787?
A phishing link is a malicious URL designed to steal your login credentials or install malware. Scammers calling from 0272493787 may send SMS messages containing such links during or after the call, claiming they're from Microsoft or Telstra. Never click links sent by unknown callers.
Should I be concerned if I already gave the caller information?
If you provided personal information, passwords, or allowed remote access during a call from 02 7249 3787 (0272493787), change your passwords immediately, monitor your accounts for suspicious activity, and consider contacting your bank. Report the incident to Scamwatch and ACMA.
How can I verify if a call about technical support is legitimate?
Never trust caller ID alone. If someone calls claiming to be from Microsoft, Telstra, or any tech company, end the call and use a verified contact number from the official website. Do not use any number provided by the caller from 0272493787. Legitimate companies will always have you verify through official channels before requesting system changes.