- Scam
- Suspicious
02 7249 3142 (0272493142): Multiple reports of callers falsely claiming to be Telstra, warning of IP relay privacy breaches and demanding urgent action.
Telstra Impersonation Reports for 02 7249 3142
Four contributors have reported calls from 02 7249 3142 (also written as 0272493142) impersonating Telstra support staff. The consistent pattern involves callers claiming to have detected suspicious activity or privacy issues with the recipient's internet connection, specifically stating that an IP relay has been switched from private to public settings. At least one contributor independently verified the claim with their actual Telstra provider and confirmed it was a scam, while another noted the caller's accent suggested a Chinese origin.
The impersonation is convincing enough that contributors initially took the claims seriously, with callers using technical-sounding language about IP relay settings to establish credibility. However, when recipients either verified with Telstra directly or simply declined to engage, the scam became apparent.
What Callers from 02 7249 3142 Claim
Callers from 0272493142 consistently open by claiming affiliation with Telstra and stating they have traced suspicious activity related to the recipient's internet connection. The specific claim centres on an IP relay that has allegedly shifted from a private to public configuration, creating an urgent security concern.
The language used emphasises urgency and alarm. One contributor reported being told the issue "needs urgent fixing". Another was informed that the IP relay going public means their internet settings are exposed to risk. Callers appear to be attempting to create pressure that compels immediate action without verification.
When contributors have questioned the claim or stated they would contact Telstra directly themselves, the calls have ended. No reports indicate what action the callers were requesting before the recipient pushed back, suggesting the scam likely progresses toward requesting remote access, payment, or personal information once a sense of urgency is established.
Call Patterns and Timing
All four reports of 02 7249 3142 occurred within a 48-hour window between 6 November and 8 November 2025. The calls came during daytime and early morning hours, with the earliest at 00:35 and the latest at 09:34. This concentration suggests either a targeted campaign or a broader scam wave using this number.
Every report indicates the call was answered, meaning the scammer successfully connected with the recipient. One contributor specifically noted they recognised the urgency tactic and simply declined to engage further by saying they would contact their provider directly. Another independently verified the claim with Telstra and confirmed the call was fraudulent, demonstrating that official verification immediately exposes the scam.
What to Do If You Receive a Call from 02 7249 3142
If 02 7249 3142 calls you:
- Do not: Accept any claim about your internet or network settings without verification, allow the caller remote access to your device, or provide personal information such as account details or passwords
- Do: Hang up immediately, contact Telstra directly using the number on your bill or their official website, and block 0272493142 on your phone
- Verify independently: Legitimate providers will never call demanding urgent action. If you have concerns about your account, initiate contact yourself using an official phone number you find independently
- Report the call: After hanging up, report 02 7249 3142 to the ACMA and Scamwatch so the community can be alerted
How to Report 02 7249 3142
If you receive a call from 02 7249 3142, report it to the following Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the call at acma.gov.au - they investigate telecommunications scams and can take action against scam numbers
- Scamwatch: Lodge a report at scamwatch.gov.au with details of what the caller claimed and when the call occurred
- Telstra directly: Contact your actual provider to report the impersonation, which helps them warn other customers
- Reverseau: Contribute your experience here to help other Australians identify this scam number
The more contributors who report 0272493142, the stronger the community intelligence about this scam becomes, helping others recognise and reject the call before they're deceived.
Help others by sharing your experience with (02) 7249 3142!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Pretending to be from Telstra saying they traced some suspicious activity in my IP.
Pretending to be Telstra. Stated I have problems with my IP relay going public from private setting. Needs urgent fixing. I said thanks, I call my provider direct.
Lady claiming to be from Telstra said my internet was switched from private to public, actual provider confirmed it's a Chinese scam
Pretended to be from Telstra claiming IP relay went private to public, confirmed as scam by real Telstra
Help others by sharing your experience with (02) 7249 3142!
WRITE A REVIEWFrequently Asked Questions
What should I do if I answered a call from 02 7249 3142 and gave information?
Contact Telstra immediately using the number on your bill to report the fraudulent call and check if your account has been accessed. If you provided passwords or payment information to the caller from 0272493142, change your Telstra password and monitor your account for unauthorised activity. Report the call to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au) so authorities are aware of the scam campaign.
How can I verify if a call is really from Telstra?
Never trust a number that calls you claiming to be Telstra. If you receive a call from 02 7249 3142 or any number claiming to be your provider, hang up and contact Telstra using the customer service number on your bill, your account statement, or their official website. Legitimate companies will not pressure you to act immediately during an unsolicited call.
What is an IP relay and why would callers mention it?
An IP relay is a real telecommunications feature, which is why scammers use it - it sounds technical and legitimate. However, callers from 0272493142 are lying about privacy settings being changed. They use technical-sounding language to create alarm and urgency. Your real provider will contact you through official channels if there are genuine security concerns, not via unexpected calls from unfamiliar numbers.
Why do scammers impersonate Telstra specifically?
Telstra is Australia's largest telecommunications provider, so most people have heard of them and some are customers. Scammers impersonating companies like Telstra via 02 7249 3142 exploit the trust Australians have in their providers. Using a real company's name makes the false urgency claim seem credible, buying the scammer time before you verify the call independently.
Is 02 7249 3142 actually a Telstra number?
No. The number 0272493142 is being used by scammers impersonating Telstra staff. Multiple contributors have confirmed with their actual Telstra provider that calls from 02 7249 3142 are fraudulent. The (02) area code indicates a New South Wales number, but scammers can spoof caller ID to appear as almost any number.
What should I do if I keep receiving calls from 02 7249 3142?
Block 0272493142 in your phone's settings immediately. If the calls persist or escalate, report them to the ACMA (acma.gov.au) who can investigate harassment. Also register your number on the Do Not Call Register at donotcall.gov.au if you haven't already, which helps prevent some unsolicited contact. Contribute your experience to Reverseau so other Australians are aware of this scam number.