- Suspicious
Community report for 02 7249 2913 (0272492913): Caller impersonated Telstra customer service claiming internet issues. Verify any Telstra contact independently.
Telstra Impersonation Report for 02 7249 2913
One contributor reported receiving a call from 02 7249 2913 (also written as 0272492913) where the caller claimed to represent Telstra regarding internet services. The contributor was not a Telstra customer, making this a clear case of impersonation. This type of approach is typical of scammers attempting to gain trust by posing as a legitimate telecommunications provider before pivoting to requests for personal information or payment details.
What the Caller from 02 7249 2913 Claimed
The caller from 0272492913 stated they were contacting about internet-related matters on behalf of Telstra. By targeting someone who is not actually a Telstra customer, the caller relied on either random dialling or outdated customer data. This tactic serves as an initial filtering mechanism - callers often continue with people who don't immediately deny being customers, hoping to exploit confusion or politeness into divulging information.
Why This Matters
Impersonation calls from 02 7249 2913 represent a direct security risk. Legitimate telecommunications companies like Telstra will never cold-call you about account issues using vague references to "internet problems." If you receive a similar call from this number, the caller's inability to provide specific account details should be your immediate red flag. Real customer service representatives will have account information readily available and will address specific issues, not generic service concerns.
What to Do If You Receive a Call from 02 7249 2913
If 02 7249 2913 calls you:
- Do not: Confirm your full name, account number, or any personal details; provide payment information; click links or download software the caller suggests; stay on the line if pressured
- Do: Hang up immediately without explaining; verify independently by calling Telstra's official number (1300 000 057) using a number from their website; block the number (0272492913) in your phone settings if calls continue
How to Report 02 7249 2913
If you receive an impersonation call from this number, report it through these Australian government channels:
- ACMA (Australian Communications and Media Authority) - acma.gov.au - handles telecommunications complaints and unlawful calls
- Scamwatch - scamwatch.gov.au - the official Australian government scam reporting service
- Reverseau - contribute your experience to help other Australians identify this number's behaviour
Each report strengthens the community database and helps others recognise similar impersonation attempts from 02 7249 2913.
Help others by sharing your experience with (02) 7249 2913!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Caller claimed to be from Telstra about internet but I'm not a Telstra customer
Help others by sharing your experience with (02) 7249 2913!
WRITE A REVIEWFrequently Asked Questions
Should I answer if 02 7249 2913 calls me?
No. Since this number has been reported for Telstra impersonation, it's safest not to answer. If you do answer and hear someone claiming to be from Telstra, hang up immediately without confirming any details about yourself. You can independently verify any Telstra issues by calling their official number (1300 000 057) found on telstra.com.au.
What should I do if I already gave information to the caller from 0272492913?
Contact Telstra directly on 1300 000 057 to confirm whether the call was legitimate and whether your account has been compromised. If you shared sensitive details like passwords or financial information with the caller from 02 7249 2913, consider changing those passwords immediately and monitoring your accounts for suspicious activity.
Why would someone impersonate Telstra when calling from 02 7249 2913?
Scammers impersonate trusted companies like Telstra because people are more likely to engage with a familiar name. The caller from 0272492913 can then use that trust to extract personal information, account details, or banking credentials. This is why you should always verify independently by calling the company's official number.
Can I block 02 7249 2913 on my phone?
Yes. Most phones allow you to block numbers directly through your contacts or call settings. On iPhone, press the info button next to the call from 02 7249 2913 and select "Block this Caller." On Android, use your Phone app's block feature. If you continue receiving calls from 0272492913, this prevents them from reaching you in future.
Is 02 7249 2913 a real Telstra number?
The area code 02 is genuine (New South Wales), but the specific number 0272492913 has been reported for impersonating Telstra customer service. Telstra will always display their official customer service line when they contact you, and you can verify by hanging up and calling them back on the number shown on your Telstra bill or their website (1300 000 057).
What makes this call from 02 7249 2913 clearly a scam attempt?
The key indicator is that the caller claimed to be from Telstra while contacting someone who isn't a Telstra customer. Legitimate companies verify customer status before calling about account issues. The fact that the caller from 0272492913 didn't acknowledge this mismatch suggests they were running a scam script on random numbers, hoping some would be confused into providing information.