- Scam
Community report for 02 7249 2789 (0272492789): Pre-recorded call falsely claiming to be Department of Immigration in English and Chinese.
Government Impersonation Robocall from 02 7249 2789
A contributor has reported receiving a pre-recorded call from 02 7249 2789 (also written as 0272492789) impersonating the Department of Immigration. The robocall was delivered in both English and Chinese, a tactic designed to reach broader audiences and exploit language barriers. This type of scam typically targets migrants and visa holders who may be less familiar with Australian government communication protocols.
What the Robocall from 02 7249 2789 Claims
The pre-recorded message from 0272492789 falsely identified itself as official Department of Immigration communication. By using automated voice technology and multiple languages, the caller aims to create legitimacy and bypass natural scepticism. Government impersonation robocalls often follow up with requests for personal details, payment information, or urgent action-though the contributor's report confirms the initial contact was a recorded message rather than a live operator.
Why This Scam Targets Immigration-Related Callers
Scammers impersonating the Department of Immigration specifically target visa applicants, temporary residents, and recent migrants because these groups often have legitimate reasons to expect government contact. A call claiming immigration status issues creates urgency and fear, making targets more likely to comply with requests without verifying legitimacy. The use of both English and Chinese in the 02 7249 2789 robocall suggests deliberate targeting of non-English-speaking communities.
What to Do If You Receive a Call from 02 7249 2789
If 02 7249 2789 calls you:
- Do not: Press any number, provide personal information, or return the call
- Do: Hang up immediately, block the number, and verify any immigration-related claims through the official Department of Home Affairs website
- Remember: The Department of Immigration will never demand immediate payment or threaten visa cancellation via unsolicited robocall
Legitimate government contact about visa matters comes through official myGov accounts, registered mail, or calls from verifiable government phone numbers. Never use a phone number provided in an unsolicited call to verify claims-always contact the relevant department directly using publicly listed contact details.
How to Report 02 7249 2789
If you receive this robocall from 0272492789, report it through these channels:
- Scamwatch: Report the impersonation attempt at scamwatch.gov.au
- ACMA: Lodge a complaint about the robocall with the Australian Communications and Media Authority at acma.gov.au
- Services Australia: If the call claims involvement with myGov or other Services Australia systems, report it at servicesaustralia.gov.au
- Reverseau: Contribute your experience to help other Australians identify this number
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Pre-recorded call claiming to be Department of Immigration, in English and Chinese
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WRITE A REVIEWFrequently Asked Questions
Is 02 7249 2789 really from the Department of Immigration?
No. The Department of Immigration (now Department of Home Affairs) does not contact people via unsolicited robocalls in multiple languages. A contributor reported this exact scenario from 0272492789, confirming it is a scam. Legitimate government contact about visas occurs through myGov, official mail, or calls from verifiable department numbers.
What should I do if I pressed a number during the 02 7249 2789 robocall?
Monitor your account for suspicious activity. If you provided any personal information, contact your bank and Services Australia to report the incident. Block 0272492789 immediately and report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.
Why did the 02 7249 2789 robocall use both English and Chinese?
Scammers using 0272492789 deliberately target migrants and non-English speakers who may be less familiar with Australian government processes and more likely to panic about visa-related threats. This bilingual approach increases the number of potential victims.
What is a government impersonation robocall?
A government impersonation robocall, like the one from 02 7249 2789, is an automated scam call that falsely claims to be from an official department. These calls use pre-recorded messages from 0272492789 to avoid live interaction and create distance between scammers and victims.
Can I block 02 7249 2789 on my phone?
Yes. Add 0272492789 to your block list immediately after receiving the call. Most smartphones allow you to block specific numbers in Settings. You should also report 02 7249 2789 to your phone provider and to ACMA at acma.gov.au.
Should I call back 02 7249 2789 to verify it's real?
Never call back a number from an unsolicited robocall, including 0272492789. Scammers often use robocalls to trigger callback attempts, during which they may pose as government officials. Always contact departments directly using publicly listed phone numbers from official websites.