- Scam
02 7249 2513 (0272492513): Contributor reports robocall voicemail impersonating customer service with button-press menu system.
Robocall Impersonation Reports for 02 7249 2513
One contributor has reported a suspicious robocall from 02 7249 2513 (also written as 0272492513) designed to mimic a legitimate customer service operation. The call arrived as a voicemail with an automated message directing the recipient to press numbered buttons, purporting to connect to a fake Chinese customer service centre.
This type of call pattern is typical of scam robocalls that use automated systems to distribute fraudulent messages at scale. The impersonation element combined with the interactive menu system suggests an attempt to collect personal information or direct victims to harmful websites.
What the Robocall from 02 7249 2513 Attempted
The contributor described receiving a voicemail containing a pre-recorded message with instructions to press buttons for customer service. The framing as "Chinese customer service" is a common misdirection tactic used in international fraud schemes to create confusion about the caller's origin and legitimacy.
The use of an interactive voice response (IVR) system with numbered menu options is designed to appear official and encourage engagement. However, legitimate Australian businesses do not typically route calls through such anonymous systems or label them with vague geographic origins.
Report Details and Timing
The report about 0272492513 was submitted in October 2025 and arrived via voicemail rather than a live call. This suggests the robocall system from 02 7249 2513 may be operating on high-volume automated dialling, leaving voicemail messages when calls are not answered.
What to Do If You Receive a Call from 02 7249 2513
If 02 7249 2513 calls you:
- Do not: Press any buttons in response to the menu, return the call, or provide any personal information
- Do: Hang up immediately, delete the voicemail without engaging, and block the number on your device
- Do: Verify any claimed customer service through official channels by calling the business directly using a publicly listed phone number
- Do: Be especially cautious of calls claiming to represent overseas operations or unfamiliar companies
How to Report 02 7249 2513
If you receive calls or voicemails from 02 7249 2513, report the activity to relevant Australian authorities:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they manage complaints about unwanted calls and robocalls
- Lodge a scam report with Scamwatch at scamwatch.gov.au to contribute to national fraud awareness
- Report the number to Reverseau with details of what was said and when the call arrived
- If the call prompted you to visit a website or click a link, report it to ReportCyber at cyber.gov.au
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What Our Users Reviewed
Voicemail with dodgy message, had to press buttons for fake Chinese customer service
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WRITE A REVIEWFrequently Asked Questions
What does it mean if 02 7249 2513 left a robocall voicemail?
A robocall voicemail from 02 7249 2513 indicates an automated dialling system targeting multiple phone numbers with pre-recorded messages. The contributor's report of a voicemail with menu options from 0272492513 is consistent with scam operations that use automation to distribute fraudulent messages at scale. Robocalls are rarely legitimate and should not be engaged with.
Should I press buttons if 02 7249 2513 prompts me to?
No. Do not press any buttons in response to prompts from 02 7249 2513 or 0272492513. This is how robocall scams track active phone numbers and direct victims to harmful outcomes. Hang up immediately and block the number.
Why would 02 7249 2513 claim to be Chinese customer service?
Claiming to represent overseas customer service is a misdirection tactic used by scammers operating from 02 7249 2513 to obscure their true location and intent. By attributing the call to a foreign operation, fraudsters create confusion and make it harder for recipients to verify legitimacy or take action. Always verify any claimed customer service through official Australian channels.
Is 0272492513 a real company phone number?
No evidence suggests 0272492513 represents a legitimate business. The robocall voicemail reported by the contributor, with its generic menu system and false service claims, is consistent with fraudulent automation. Never trust unsolicited calls claiming to offer customer service.
What should I do if I already engaged with the 02 7249 2513 call?
If you pressed buttons or provided information to 02 7249 2513, monitor your accounts closely for unauthorised activity and consider contacting your bank. Do not make any payments or share further details. Block 0272492513 and report the call to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au).
How do I block 02 7249 2513 on my phone?
On most Australian mobile phones, you can block 02 7249 2513 by opening the call log, finding the number 0272492513, and selecting 'Block' or 'Add to blocked list'. For landlines, contact your service provider to request call blocking. You can also register the number with the Do Not Call Register at donotcall.gov.au, though this may not stop scam robocalls.