- Scam
02 7249 2398 (0272492398): Contributor reports robocall impersonating Amazon Prime with fake subscription charge and phishing prompt.
Amazon Prime Robocall Scam from 02 7249 2398
One contributor has reported a robocall from 02 7249 2398 (also written as 0272492398) impersonating Amazon Prime. The automated recording falsely claimed the contributor was being charged for an Amazon Prime subscription and requested them to press a button to dispute the charge. This is a classic phishing tactic designed to capture personal information or initiate unauthorised transactions.
The caller used a pre-recorded message, which is a hallmark of large-scale robocall campaigns. The contributor correctly identified the call as phishing, recognising that legitimate Amazon communications would not arrive via unsolicited robocall demanding button presses for billing disputes.
What the Robocall from 02 7249 2398 Claims
The recording from 0272492398 falsely stated that a charge had been applied to the recipient's account for Amazon Prime renewal. It then prompted the recipient to press a button to dispute or manage the charge. This tactic serves multiple purposes for scammers: it generates engagement data (tracking which numbers are active), captures button presses that can be used to confirm the line is monitored by a real person, and may lead recipients to a fake dispute portal where credentials are harvested.
The use of Amazon Prime as the cover is deliberate. Many Australians hold Prime memberships, making the scenario more believable than a completely random charge claim. However, legitimate Amazon account alerts would come via email or app notification, not unsolicited robocalls.
Report Details and Pattern
The report about 02 7249 2398 was received on 5 November 2025. The contributor answered the call and heard the full robocall message before recognising the phishing attempt. While this represents a single report at this time, robocall campaigns often target thousands of numbers in rapid succession, so additional reports about 0272492398 may emerge.
What to Do If You Receive a Call from 02 7249 2398
If 02 7249 2398 calls you:
- Do not: Press any buttons, follow on-screen prompts, or click links sent via SMS following the call
- Do not: Provide personal information, card details, or account passwords
- Do not: Return the call if you miss it
- Do: Hang up immediately
- Do: Block the number in your phone settings
- Do: If concerned about your Amazon account, log in directly through the official Amazon app or website (do not click any links from the call)
- Do: Report the call to the ACMA as a robocall scam
What to Do If You Receive an SMS from 02 7249 2398
Robocall campaigns sometimes follow up with SMS messages containing links or further instructions. If you receive an SMS from 0272492398 or a similar number:
- Do not: Click any links in the message
- Do not: Reply to the message
- Do: Block the number immediately
- Do: Delete the message
- Do: Forward the SMS to 0429 999 888 (ACMA's spam reporting service) before deleting
How to Report 02 7249 2398
Reporting robocalls like this one helps protect other Australians and provides evidence for authorities investigating scam campaigns:
- Report to ACMA: Visit acma.gov.au or call 1300 850 152 to report the robocall. Mention that 02 7249 2398 (0272492398) used a pre-recorded message and requested button presses for a fake Amazon charge dispute.
- Report to Scamwatch: Lodge a detailed report at scamwatch.gov.au describing the robocall content and tactic. This helps authorities identify and shut down active campaigns.
- Report on Reverseau: Contribute your experience with 02 7249 2398 to help other community members identify this number.
- Report to Amazon: Contact Amazon directly via the official app or website to inform them their brand is being used in this robocall campaign.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Recording about being charged for Amazon Prime subscription, asking me to press a button, classic phishing
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WRITE A REVIEWFrequently Asked Questions
Why did the robocall from 02 7249 2398 ask me to press a button?
Button presses serve scammers in multiple ways. Pressing a button confirms to the robocall system that a real person answered, adding your number to a 'live list' sold to other scammers. It may also route you to a fake dispute portal where you're asked for account credentials or payment details. Never press buttons on unsolicited robocalls, including those from 0272492398. Legitimate companies always verify accounts through official channels, not robocalls.
Is 02 7249 2398 really calling from Amazon?
No. Amazon does not contact customers about billing issues via unsolicited robocalls. The call from 0272492398 is fraudulent. Real Amazon alerts arrive via email, SMS to your registered phone number (with clickable links to your account), or the Amazon app itself. If you're concerned about a charge, log into your Amazon account directly through the official app or website-do not use any links or numbers from the call.
What happens if I accidentally pressed the button on 02 7249 2398?
If you pressed a button on the robocall from 0272492398, you've likely confirmed your number is active and monitored by a person. You may receive follow-up calls or SMS messages. Do not engage further-block the number immediately. Monitor your bank and Amazon accounts for unusual activity. If you were transferred to a portal and entered any details, change your relevant passwords and monitor your credit. Consider placing a fraud alert with your bank and checking your credit report.
Should I be worried if I heard the full message from 02 7249 2398?
Simply hearing the robocall message from 02 7249 2398 (0272492398) without engaging is not immediately dangerous. However, if your number was listed as active, you may receive follow-up calls or SMS. Block the number, monitor your accounts, and report the call to ACMA at acma.gov.au. Scammers use recordings to identify active numbers quickly, so follow-up contact is possible.
How do I block 02 7249 2398 on my phone?
On most Australian phones: Open your call history or contacts, find the entry for 0272492398, and select 'Block Number' or 'Block Contact'. On iPhone, swipe left on the number and tap 'Block This Caller'. On Android, tap the number and select 'Block'. After blocking 02 7249 2398, future calls and SMS from this number will be silenced, though they may still appear in a blocked folder.
Are there other numbers running this Amazon Prime robocall scam?
Yes. Robocall campaigns use multiple numbers to avoid mass blocking. If you receive similar robocalls about Amazon charges or other accounts from different numbers like 02 7249 2398, report each one to ACMA and block them. Report patterns (same message, different numbers) to Scamwatch at scamwatch.gov.au so authorities can identify and shut down the entire campaign.