- Suspicious
Community report for 02 7249 2385 (0272492385): Caller impersonated Telstra representative, disconnected when questioned.
Telstra Impersonation Report for 02 7249 2385
One contributor has reported a call from 02 7249 2385 (also written as 0272492385) involving impersonation of a Telstra representative. The caller claimed to be from Telstra but disconnected immediately when the recipient questioned their identity, a common avoidance tactic used in impersonation scams.
What the Caller from 02 7249 2385 Claimed
The contributor reported that a woman calling from 02 7249 2385 stated she was calling from Telstra. When the recipient asked verification questions or expressed doubt about the caller's legitimacy, the call was terminated. This behaviour is typical of impersonation callers who use a Telstra claim as an entry point but lack the knowledge or systems access to back up their story.
Call Details and Timing
The call to 02 7249 2385 occurred on 5 November 2025 and was answered by the recipient. The call was routed through the answered channel, meaning the contributor picked up rather than discovering a voicemail or SMS. The caller's immediate disconnection upon questioning suggests they were operating from a script or list without genuine Telstra access.
What to Do If You Receive a Call from 02 7249 2385
If 02 7249 2385 calls you:
- Do not: Provide personal information, account details, passwords, or PIN codes
- Do not: Return the call to any number the caller provides
- Do: Hang up if the caller cannot verify their identity with specific details only Telstra would know
- Do: Contact Telstra directly on 133 200 (their official number) to verify any claims about your account
- Do: Block the number 02 7249 2385 on your phone if calls persist
How to Report 02 7249 2385
If you receive calls from 02 7249 2385 claiming to be from Telstra or any other organisation:
- Report the number to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report the scam to Scamwatch at scamwatch.gov.au with details of what the caller claimed
- If the number appears on the Do Not Call Register, you can lodge a complaint at donotcall.gov.au
- Contribute your experience to Reverseau to help other Australians identify calls from 0272492385
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Woman saying she was from Telstra, hung up when I questioned her
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WRITE A REVIEWFrequently Asked Questions
Why did the caller hang up when questioned?
Impersonation callers typically disconnect when challenged because they cannot provide legitimate verification details. The caller from 02 7249 2385 lacked genuine Telstra credentials and likely moved on to find a less skeptical target rather than risk further questions.
How can I verify if a call from 02 7249 2385 is actually from Telstra?
Legitimate Telstra representatives will provide specific account details, reference numbers, or billing information that only appear on your official Telstra statements. If someone calling from 02 7249 2385 cannot provide these details, hang up and call Telstra directly on 133 200 using a number you find independently.
What information should I never give to someone claiming to be from Telstra on 02 7249 2385?
Never provide your full name, date of birth, account number, payment details, passwords, PIN codes, or any personal identification numbers to unsolicited callers. Legitimate Telstra staff already have your account information and will not ask for sensitive passwords or PINs over the phone.
Should I call back the number 02 7249 2385 to check if it's real?
No. Do not call back numbers provided by unsolicited callers claiming to be from Telstra or any other organisation. Instead, hang up and dial Telstra's official customer service number 133 200 directly from your phone or from a number listed on their official website.
Is 02 7249 2385 a real Telstra number?
The single report about 02 7249 2385 suggests the caller was impersonating Telstra rather than calling from an official Telstra line. Real Telstra contact numbers are published on telstra.com.au. If you're unsure whether a number is legitimate, contact Telstra directly on 133 200.
What should I do if 02 7249 2385 calls me multiple times?
Block the number 02 7249 2385 on your mobile phone immediately. You can also register the number with the Do Not Call Register at donotcall.gov.au and report it to ACMA at acma.gov.au. If calls persist after blocking, contact your phone provider for additional support.