- Scam
Community reports for 02 7248 4418 (0272484418): Callers impersonating Telstra claiming to be 'Alice' discussing internet security. Suspected scam.
Telstra Impersonation Reports for 02 7248 4418
Two contributors have reported calls from 02 7248 4418 (also written as 0272484418) involving someone claiming to represent Telstra. In both cases, the caller identified herself as 'Alice' and initiated conversations about internet security. The contributors both reported suspicious behaviour and hung up without engaging further.
The impersonation tactic appears consistent across reports of 0272484418, with the caller using a scripted opening about security concerns to establish legitimacy. Both contributors noted the interaction felt off and chose not to continue the conversation.
What Callers from 02 7248 4418 Claim
According to reports, callers from 02 7248 4418 identify themselves as 'Alice from Telstra' and raise concerns about internet security. One contributor noted the caller had a thick Asian accent, which differed from typical Telstra support interactions they had experienced. The caller's approach involves positioning the conversation as a security matter requiring immediate attention.
Neither contributor engaged long enough to hear the full pitch, but the opening pattern suggests the caller uses Telstra's name and security concerns as a pretext to gain trust and potentially extract personal or financial information.
Report Patterns and Timing
Both reports of 02 7248 4418 came within a nine-hour window on 20 January 2026, with one call received in the early morning hours (02:25) and another mid-morning (11:49). The rapid succession of reports suggests active calling patterns. Both contributors answered the calls directly, indicating the number may be used in active dialling campaigns rather than relying on callbacks.
What to Do If You Receive a Call from 02 7248 4418
If 02 7248 4418 calls you:
- Do not: Provide personal details, banking information, or confirm your identity
- Do not: Allow remote access to your computer or device
- Do not: Return the call or provide a callback number
- Do: Hang up immediately if you feel suspicious
- Do: Contact Telstra directly using the number on your bill or the official Telstra website to verify any claimed security issues
- Do: Block the number in your phone's contacts to prevent future calls
Legitimate telecommunications companies like Telstra will never call you unsolicited requesting security information or remote access. If Telstra needs to contact you about a genuine security concern, you can always initiate contact yourself using official channels.
How to Report 02 7248 4418
If you receive a call from 02 7248 4418 claiming to be from Telstra or attempting a similar scam, report it to Australian authorities:
- Report to Scamwatch at scamwatch.gov.au - document the date, time, and details of the call
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for suspected telemarketing or impersonation violations
- If you provided any personal information, contact Telstra directly to alert them of the impersonation
- Add your report to Reverseau to help other Australians identify 0272484418
Help others by sharing your experience with (02) 7248 4418!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Someone claiming to be Alice from Telstra with thick Asian accent, wanted to talk about internet security, I hung up
Alice claiming to be from Telstra bleating about internet security, dodgy vibes, hung up
Help others by sharing your experience with (02) 7248 4418!
WRITE A REVIEWFrequently Asked Questions
Is 02 7248 4418 a real Telstra number?
No. The number 02 7248 4418 (0272484418) is allocated as a local service through Symbio Networks in NSW, not Telstra. If Telstra needs to contact you, verify by calling Telstra's official number from your bill or the Telstra website, not by calling back a number that called you.
What should I do if 'Alice from Telstra' from 02 7248 4418 asks for my details?
Hang up immediately. Telstra will never ask for personal banking details or passwords over an unsolicited call. Do not share any information with callers from 0272484418, and do not grant remote access to your device.
Why do callers from 02 7248 4418 mention internet security?
Security concerns are a common pretext used in impersonation scams to create urgency and bypass your defences. By positioning the call as a protective measure, scammers hope you'll let your guard down. Reports of 02 7248 4418 show this tactic being used to establish false credibility.
What if the caller from 0272484418 already knows my name?
This does not confirm legitimacy. Scammers obtain personal information from data breaches, public records, or previous scam databases. Knowing your name is a common tactic used by callers impersonating 02 7248 4418 and other scam operations.
How many people have reported 02 7248 4418?
Two contributors have reported calls from 0272484418 so far. Both received calls from someone claiming to be 'Alice from Telstra' discussing internet security. If you receive a similar call, add your report to help protect other Australians.
Where should I report calls from 02 7248 4418?
Report calls from 0272484418 to Scamwatch (scamwatch.gov.au), the ACMA (acma.gov.au) for telemarketing violations, and add your report on Reverseau to alert other Australians. If you provided information, contact Telstra directly to report the impersonation.