- Scam
One report for 02 7248 2824 (0272482824): Caller impersonated Telstra claiming internet account issues. Contributor not a Telstra customer.
Telstra Impersonation Report for 02 7248 2824
A contributor has reported receiving a call from 02 7248 2824 (also written as 0272482824) where the caller claimed to represent Telstra regarding internet account problems. The contributor noted a key red flag: they do not have a Telstra account, and the account referenced was not in their name. Despite this mismatch, the caller attempted to keep the contributor on the line, a common tactic used to build rapport or extract additional information.
This impersonation approach targeting 0272482824 suggests the caller may have been working from outdated or inaccurate customer data, or deliberately calling numbers knowing they might catch someone who could be convinced they had a service they'd forgotten about.
What the Caller from 02 7248 2824 Said
The caller claimed affiliation with Telstra and raised concerns about the recipient's internet service. When the contributor questioned the legitimacy of the call by pointing out they weren't a Telstra customer and the account wasn't theirs, the caller continued attempting to maintain the conversation rather than verifying details or disconnecting.
This persistence despite the contributor's objections is noteworthy. The caller from 02 7248 2824 did not offer to verify the account holder's identity through standard security questions or suggest a callback to an official Telstra number, which would be standard procedure for a legitimate service inquiry.
Why This Number Raises Concerns
The allocation data shows 02 7248 2824 is registered as a local service through Symbio Networks in NSW. However, this does not guarantee the number is being used legitimately. Scammers frequently use VoIP services and legitimate network providers to make calls appear local and trustworthy. The impersonation of a major telecommunications provider like Telstra is a well-documented scam vector, as most Australians recognise the name and may let their guard down.
What to Do If You Receive a Call from 02 7248 2824
If 02 7248 2824 calls you:
- Do not: Confirm personal details, account numbers, or agree to any troubleshooting steps requested by the caller
- Do not: Provide passwords, PIN codes, or banking information
- Do: Hang up immediately if the caller cannot verify your account details through official channels
- Do: Contact Telstra directly using the phone number on your bill or the official Telstra website to verify whether they initiated contact
- Do: Block 0272482824 in your phone settings to prevent future calls
- Do: Be especially cautious if you don't currently have an account with the company the caller claims to represent
How to Report 02 7248 2824
If you receive a suspicious call from this number, report it through these official Australian channels:
- Scamwatch (scamwatch.gov.au) - report the call and impersonation attempt
- ACMA (acma.gov.au) - lodge a complaint about telemarketing or scam calls
- Telstra directly - notify them of the impersonation so they can investigate
- ReportCyber (cyber.gov.au) - if the call involved any attempt to access your devices or accounts
You can also contribute your own experience with 02 7248 2824 on Reverseau to help other Australians identify this number.
Help others by sharing your experience with (02) 7248 2824!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Telstra about my Internet, but I'm not even with them and the account's not in my name, tried to keep me on the line
Help others by sharing your experience with (02) 7248 2824!
WRITE A REVIEWFrequently Asked Questions
Should I call back 02 7248 2824 to verify if it was really Telstra?
No. Do not call back 0272482824 or any unknown number claiming to be from a company. Instead, hang up and contact Telstra using the official number on your bill or their website. Calling back unknown numbers can confirm your number is active and lead to more scam calls.
The caller from 02 7248 2824 knew my name. Does that mean the call was legitimate?
Not necessarily. Scammers often obtain personal information through data breaches, public records, or purchased lists. The contributor in this case was not even a Telstra customer, yet the caller on 0272482824 still attempted to convince them they had an account issue. Always verify through official channels regardless of what personal details the caller mentions.
What should I do if 0272482824 calls and claims my internet will be disconnected?
Hang up immediately. Telstra will not threaten disconnection via unsolicited calls. If you have a genuine service issue, Telstra will contact you through official channels or you can proactively call them. Do not take action based on claims from 02 7248 2824.
Could 02 7248 2824 be a real Telstra number that's been spoofed?
It's possible, but unlikely to matter for your safety. Whether 0272482824 is genuinely registered to Symbio Networks or spoofed, the behaviour reported - impersonating Telstra, avoiding verification, persisting despite objections - indicates a scam attempt. Treat it as unsafe and block it.
Is it safe to answer calls from 02 7248 2824 if I do have a Telstra account?
No. Even if you are a Telstra customer, do not engage with unsolicited calls from 0272482824. Legitimate service calls from Telstra will identify themselves clearly and allow you to verify independently. Scammers often target people who do have accounts, knowing they're more likely to engage.
Why did the caller try to keep me on the line from 02 7248 2824?
Keeping you on the line serves several purposes for scammers: building false rapport, gathering more personal information, accessing your device remotely, or transferring you to accomplices posing as security teams. The contributor's experience with 0272482824 mirrors common impersonation tactics designed to maintain control of the conversation.