- Scam
02 7248 2816 (0272482816): One contributor reports a call falsely claiming to be from Telstra about internet security. Community report flagged as impersonation scam.
Telstra Impersonation Report for 02 7248 2816
One contributor has reported receiving a call from 02 7248 2816 (also written as 0272482816) where the caller claimed to represent Telstra and attempted to discuss internet security concerns. The contributor dismissed the call as fraudulent, describing the pitch as 'rubbish', which is consistent with common impersonation tactics used by scammers posing as major telecommunications providers.
The number 0272482816 was identified as a local service allocated to Symbio Networks in New South Wales. This allocation does not reflect Telstra's actual infrastructure, suggesting the caller was spoofing or misrepresenting their identity to appear legitimate.
What the Caller from 02 7248 2816 Claimed
According to the report, the caller from 02 7248 2816 stated they were contacting on behalf of Telstra with concerns about the recipient's internet security. The vague framing around 'security issues' is a hallmark of impersonation scams, where callers create urgency without providing specific technical details that a genuine Telstra representative would offer.
The contributor's immediate assessment that the claim was false suggests the caller's approach lacked authenticity or contained red flags that made the impersonation obvious.
What to Do If You Receive a Call from 02 7248 2816
If 02 7248 2816 calls you:
- Do not: Assume the caller is from Telstra based on their statement alone, provide remote access to your computer or devices, share personal information like account numbers or passwords, or act on any security warnings they mention
- Do: Hang up immediately without engaging further, independently verify by calling Telstra's official customer service number (13 2200) using a known official contact method, block the number in your phone settings, and report the call to the ACMA if you receive repeated contact
Telstra does contact customers about genuine security concerns, but they will never cold-call requesting access to devices or asking you to take immediate action based on unverified claims. If you have genuine security concerns, contact Telstra directly using their published phone number rather than returning a call to an unknown number.
How to Report 02 7248 2816
If you receive a scam call from 02 7248 2816, you can report it through these Australian resources:
- ACMA (Australian Communications and Media Authority): Report the number at acma.gov.au - this helps track patterns of misuse across the network
- Scamwatch: Report the impersonation attempt at scamwatch.gov.au - Scamwatch tracks common scam tactics and provides alerts to the community
- Telstra directly: Contact Telstra's fraud team at 13 2200 to report the impersonation of their brand
- Reverseau: Add your own report to this page to help other Australians identify this number - community reports are essential for building awareness about active scam numbers in your area
Help others by sharing your experience with (02) 7248 2816!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Telstra about internet security, it's all rubbish
Help others by sharing your experience with (02) 7248 2816!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim to be from Telstra when calling 02 7248 2816?
Telstra is Australia's largest telecommunications provider, so claiming affiliation immediately establishes perceived authority. When the caller from 02 7248 2816 references Telstra, recipients are more likely to engage because the brand is trusted. The contributor's report confirms this tactic - they recognized the false claim as suspicious because a genuine Telstra security contact would not use a local service number like 0272482816.
What should I do if I already shared information with the caller from 02 7248 2816?
Contact Telstra immediately on 13 2200 using an official phone number (not one provided by the caller from 02 7248 2816) and inform them of the impersonation. If you shared account details, passwords, or payment information, ask Telstra to secure your account. Consider changing any passwords, monitoring your account for unauthorised activity, and reporting the call to Scamwatch at scamwatch.gov.au and the ACMA at acma.gov.au.
How can I verify if a call is genuinely from Telstra and not from 02 7248 2816?
Genuine Telstra representatives will provide a reference number and specific reason for their call. If uncertain, hang up and call Telstra's official customer service on 13 2200. Do not use a callback number provided by the caller from 02 7248 2816 - always use Telstra's published contact details. Scammers relying on impersonation typically avoid providing verifiable details.
Why is the number 02 7248 2816 allocated to Symbio Networks rather than Telstra?
The allocation to Symbio Networks (a local service provider in NSW) shows the number 0272482816 is not part of Telstra's official network. Scammers often use spoofed or legitimately allocated numbers that do not match the company they claim to represent. This mismatch is a key indicator that a call claiming to be from Telstra while originating from 02 7248 2816 is fraudulent.
Should I block 02 7248 2816 on my phone?
Yes. Based on the impersonation report, blocking 0272482816 is recommended. Most phones allow you to block numbers in settings or through your phone provider. If you receive multiple calls from 02 7248 2816, this strengthens the case for reporting to the ACMA at acma.gov.au, as repeated contact suggests active scam activity rather than a one-off misdialled call.
Can I report this number to my phone provider?
Yes. Contact your phone provider's fraud or abuse team and provide details of the call from 02 7248 2816. Many providers can flag numbers for scam activity. You can also lodge a formal complaint with the ACMA at acma.gov.au about 0272482816, and report the impersonation scheme to Scamwatch at scamwatch.gov.au. Community reports like this one on Reverseau help create a shared record that protects other Australians from the same scammer.