- Scam
02 7248 2697 (0272482697): Contributor reports automated robocall impersonating bank fraud squad. NSW local service flagged for potential financial impersonation scam.
Bank Impersonation Robocall from 02 7248 2697
A contributor has reported receiving a robocall from 02 7248 2697 (also written as 0272482697) claiming to be from their bank's fraud squad. The call was automated, which is a strong indicator of a scam operation. Legitimate banks do not contact customers via unsolicited robocalls about fraud alerts - they use direct phone lines with live staff or official app notifications.
The use of bank impersonation combined with automated delivery suggests this number 0272482697 is part of a broader scam operation designed to catch people off guard and extract sensitive financial information or trigger wire transfers.
What the Robocall from 02 7248 2697 Claims
According to the report, the automated message from 02 7248 2697 falsely claimed to originate from the recipient's bank fraud squad. This is a classic impersonation tactic - scammers know that fraud alerts trigger immediate concern and compliance. The robocall format allows operators to reach many people quickly without needing to engage in conversation, increasing the likelihood of catching someone who will follow through with fraudulent instructions.
The contributor who received the call from 0272482697 recognised the suspicious nature of an automated fraud alert, which is why this number has been reported to the community.
Call Details and Origin
The report indicates this was an answered call - meaning the contributor picked up and heard the robocall message. The number 02 7248 2697 is allocated as a local service on Symbio Networks in New South Wales, which may give it apparent legitimacy to recipients unfamiliar with how scammers spoof carrier allocations.
What to Do If You Receive a Call from 02 7248 2697
If 02 7248 2697 calls you:
- Do not: Engage with the automated message, press any keypad options, or follow instructions to call another number
- Do not: Provide or confirm banking details, passwords, PINs, or security codes
- Do: Hang up immediately without responding to voice prompts
- Do: Block the number 0272482697 on your phone
- Do: Contact your bank directly using the number on your card or official app to verify whether any fraud alert was genuine
- Do: Report the call to your bank's fraud team with the date, time, and number (02 7248 2697)
How to Report 02 7248 2697
If you receive a call from 02 7248 2697 or 0272482697:
- Report the number to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate telemarketing violations and scam calls
- Report to Scamwatch at scamwatch.gov.au with details of what the caller claimed
- Report to ReportCyber at cyber.gov.au if the call attempted to harvest personal or financial data
- Add 02 7248 2697 to your phone's blocked list and consider reporting it as spam to your carrier
- Share your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
Robocall claiming to be from the bank's fraud squad
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WRITE A REVIEWFrequently Asked Questions
Why would a bank contact me via robocall about fraud?
Legitimate banks never contact customers via automated robocalls about fraud alerts. Real fraud notifications come through direct phone calls with live staff, secure in-app messages, or official SMS from your bank's verified number. If 02 7248 2697 calls you with a fraud alert, it's a scam. Always contact your bank directly using the number on your card to verify any alert.
What should I do if I already responded to the call from 0272482697?
If you answered the robocall from 0272482697 and provided any information, contact your bank immediately on the official number from your card and inform them of the call. Monitor your accounts for unauthorised activity. If you pressed any keypad options or were transferred, your number may now be on an active calling list - block 02 7248 2697 and report it to ACMA and Scamwatch.
Can I trust this number because it shows as a NSW local service?
No. Scammers routinely spoof legitimate carrier allocations and local numbers to appear trustworthy. The fact that 02 7248 2697 shows as a local service on Symbio Networks does not mean it's safe - it only means the allocation is real, not that the person using it is legitimate. Bank fraud teams use secure systems, not public robocall infrastructure.
Is this robocall connected to other scam numbers?
Based on current reports, we have one documented instance of 02 7248 2697 being used for bank impersonation robocalls. However, scam operations often rotate numbers. If you receive similar robocalls from different numbers claiming to be from your bank's fraud squad, report all of them to ACMA and Scamwatch to help identify the broader operation.
What should I do with my phone after blocking 0272482697?
After blocking 02 7248 2697, monitor for similar calls from other numbers. Consider enabling Do Not Disturb or screening unknown numbers through your phone's settings. Register your number with the Do Not Call Register at donotcall.gov.au if you haven't already - while this won't stop scammers, it provides evidence of violation if you report them to ACMA.
Why do scammers use robocalls instead of talking to people directly?
Automated robocalls allow scammers to contact thousands of people daily with minimal staffing costs. Even if most people hang up immediately, the volume means some will engage. Robocalls also provide plausible deniability - scammers can claim the call was a system error. This is why 02 7248 2697 used an automated message rather than a live caller.