- Scam
- Suspicious
02 7248 2144 (0272482144): Community reports of robocalls about fake health insurance updates with Chinese-speaking callers from Sydney.
Health Insurance Robocall Reports for 02 7248 2144
Two contributors have reported calls from 02 7248 2144 (also written as 0272482144) involving unsolicited health insurance update requests. The number appears to be a Sydney-based local service allocated to Symbio Networks. Both reports describe a similar pattern: automated prompts followed by live Chinese-speaking callers attempting to discuss non-existent health insurance policies.
One contributor received what appeared to be a robocall with an automated "press 1 for English" prompt, then transferred to a Chinese speaker. When the contributor stated they didn't have health insurance, the caller from 02 7248 2144 disconnected. The second report describes an identical approach, suggesting a coordinated campaign rather than isolated misdials.
What Callers from 02 7248 2144 Say
Contributors report that calls from 0272482144 begin with an automated menu requiring callers to select their language preference via keypad. After selecting English, a live Chinese-speaking operator takes over and discusses "updating" health insurance. The scripted nature of the opening suggests this is an automated dialling system (robocall) rather than manual dialling.
Both contributors who answered from 02 7248 2144 report that callers seemed confused or unprepared when told the recipient doesn't hold the insurance policy they're referencing. Neither contributor was asked to provide personal information or payment details, but the pattern of a scripted robocall followed by a transfer to a live operator is typical of telemarketing or scam campaigns testing contact validity.
Call Patterns and Timing
Both reports of 02 7248 2144 were received within a 6-hour window in early February 2026, with one arriving at 01:31 and the other at 07:34. The close timing suggests either a concentrated calling campaign or the same individual reporting multiple contacts from the same number. The robocall component (automated menu prompt) combined with a live caller represents a hybrid approach designed to bypass Do Not Call screening.
What to Do If You Receive a Call from 02 7248 2144
If 02 7248 2144 calls you:
- Do not: Press any number in response to automated prompts, as this confirms your number is active and monitored by humans
- Do not: Engage with requests to "update" insurance, bank details, or personal information you haven't initiated
- Do: Let the call go to voicemail if you don't recognise the number
- Do: Hang up immediately if you receive an automated prompt asking you to select a language
- Do: Block 0272482144 after the first call to prevent repeated contact
- Do: Verify any insurance queries directly with your actual insurance provider using a phone number from an official policy document, not a number provided by the caller
How to Report 02 7248 2144
If you receive unwanted calls from 02 7248 2144 or 0272482144, you can report the number to several Australian authorities:
- Australian Communications and Media Authority (ACMA): Report robocalls and telemarketing breaches at acma.gov.au. ACMA investigates Do Not Call Register violations and unauthorised automated calling systems.
- Scamwatch: If you believe the call is part of a scam attempt, report details at scamwatch.gov.au, including what the caller claimed about your health insurance.
- Do Not Call Register: If you're registered with the Do Not Call Register (donotcall.gov.au) and still receiving calls from 02 7248 2144, this represents a breach that ACMA can investigate.
- Your phone provider: Contact Symbio Networks or your own telecommunications provider to report the robocall pattern and request additional blocking.
- Reverseau: Report your experience with 02 7248 2144 on this page to help other Australians identify similar calls.
Help others by sharing your experience with (02) 7248 2144!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Call about updating nonexistent health insurance, caller was Chinese from Sydney, hung up when I said I don't have insurance
Dodgy call about updating health insurance, started with press 1 for English, then Chinese speaker, hung up when I said I don't have insurance
Help others by sharing your experience with (02) 7248 2144!
WRITE A REVIEWFrequently Asked Questions
Why does 02 7248 2144 start with an automated prompt asking me to press 1 for English?
This is a hallmark of robocall systems. The automated prompt serves two purposes: it confirms your number is active (so callers know to contact you again), and it routes calls based on language preference. Contributors report that 0272482144 uses this tactic before connecting to a live Chinese-speaking operator. Legitimate companies typically don't use this system for customer service calls.
Is the call from 0272482144 about a real health insurance policy?
No. Both contributors who received calls from 02 7248 2144 stated they don't hold the health insurance policy the caller referenced. This pattern indicates the caller is either cold-calling random numbers or working from an outdated or incorrectly sourced contact list. Do not assume the caller has valid information about your policies.
What should I do if I accidentally press 1 when 02 7248 2144 calls?
If you've already pressed 1 for English on 0272482144, you've confirmed your number is active. When a live operator connects, simply hang up without providing any information. Block the number immediately afterwards using your phone's settings. Pressing a key confirms the number to the calling system, potentially leading to more calls, so don't engage with future automated prompts from 02 7248 2144.
Can I report 02 7248 2144 to the Do Not Call Register?
If you're already registered with the Do Not Call Register (donotcall.gov.au), receiving unsolicited calls from 0272482144 is a violation. You should report the breach directly to ACMA at acma.gov.au. The Do Not Call Register itself doesn't accept individual number reports, but ACMA investigates complaints about companies that breach it.
Why do callers from 02 7248 2144 hang up when I say I don't have insurance?
Callers from 0272482144 appear to be working from a list of contact numbers without reliable data about which customers have active policies. When contributors state they don't have the insurance being referenced, the caller's script doesn't provide a follow-up response, so they disconnect. This suggests the campaign is designed to target people who already hold the product, and unmatched contacts are discarded.
Is 02 7248 2144 safe to call back?
No. Do not call back 0272482144 or any number that calls you unsolicited with a robocall prompt. Returning the call confirms your number is active and monitored, which can increase the frequency of unwanted calls. If you need to address a genuine insurance matter, contact your provider directly using a phone number from your policy document.