- Scam
One contributor reported 02 7248 2111 (0272482111) claiming to be Telstra with incorrect account details and suspicious behaviour.
Telstra Impersonation Report for 02 7248 2111
A contributor has reported receiving a call from 02 7248 2111 (also written as 0272482111) where the caller claimed to represent Telstra. The contributor noted the caller addressed them as "Sir" despite their account clearly registered under a female name (Ms), which raised immediate suspicion about the legitimacy of the call.
This type of discrepancy - where a caller either doesn't have accurate account information or ignores what's on file - is a common red flag in impersonation attempts. The contributor's instinct that something seemed "dodgy" aligns with known tactics used by scammers impersonating major Australian telecommunications providers.
What the Caller from 02 7248 2111 Did
The caller from 02 7248 2111 claimed affiliation with Telstra and initiated contact. Rather than using the account holder's correct details, the caller used a generic greeting that didn't match the account information. This mismatch suggests the caller either lacked access to legitimate customer records or was operating outside official Telstra systems.
Legitimate Telstra representatives typically verify account details before or during a call, including confirming the account holder's correct name and title. A failure to do this - or deliberately using incorrect information - is a significant indicator of an impersonation attempt.
What to Do If You Receive a Call from 02 7248 2111
If 02 7248 2111 calls you claiming to be from Telstra or any other provider:
- Do not: Provide personal information, account details, passwords, or payment information
- Do not: Confirm whether your account exists or provide any identifying information
- Do: Hang up immediately if anything seems inconsistent or suspicious
- Do: Call Telstra directly on their official number (look it up independently, never use a number provided by the caller) to verify any claims about your account
- Do: Block 02 7248 2111 on your phone to prevent further contact
- Do: Remember that legitimate companies won't pressure you for immediate information during unsolicited calls
How to Report 02 7248 2111
If you receive a suspicious call from 02 7248 2111 impersonating Telstra or another service:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Lodge a scam report with Scamwatch at scamwatch.gov.au
- Contact Telstra directly through their official website or verified phone number to report the impersonation attempt in your name
- Consider reporting to ReportCyber at cyber.gov.au if the call involved any attempt to obtain financial or identity information
- Report the number to Reverseau to help other Australians identify this caller
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called claiming to be Telstra, called me Sir when my account says Ms, seemed dodgy
Help others by sharing your experience with (02) 7248 2111!
WRITE A REVIEWFrequently Asked Questions
Why is it a red flag that the caller used the wrong title?
Legitimate companies have access to your account information before calling. If a caller claims to represent your service provider but uses incorrect details like the wrong name or title, it indicates they're either not actually from that company or they're operating outside official systems. In this case, 02 7248 2111 used "Sir" when the account registered "Ms," suggesting an impersonation attempt.
Should I call back the number 02 7248 2111 to verify it was really Telstra?
No. Never call back a number that has called you claiming to be from your service provider. Scammers can manipulate how numbers appear on your caller ID. Instead, independently look up Telstra's official contact number on their website or your bill, and call that verified number to ask if anyone from Telstra tried to contact you. Do not use any number provided by the caller.
What should I do if 0272482111 calls me again?
Block the number immediately. Most smartphones have a built-in block or do not disturb feature. After blocking 02 7248 2111, you can report it to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au). If the caller makes multiple attempts, keep a record of the dates and times you received calls from 0272482111 for your report.
Could this be a real Telstra call if I didn't provide any information?
It's unlikely. The contributor didn't provide sensitive information, which was the correct response. However, the fact that the caller from 02 7248 2111 used incorrect account details (wrong title) strongly suggests this was not a legitimate Telstra representative. Real Telstra staff would have correct information and would verify your identity properly before discussing your account.
How do real Telstra calls differ from this 02 7248 2111 call?
Genuine Telstra representatives will: use your correct name and title, verify your account details before discussing anything sensitive, never pressure you for immediate information, and can provide a direct callback number you can verify independently. The call from 02 7248 2111 failed the first test by using the wrong title, which is a strong indicator of impersonation.
Should I report this to anyone besides Scamwatch?
Yes. Report 02 7248 2111 to ACMA at acma.gov.au, notify Telstra directly through their official channels that someone is impersonating them, and report it to Reverseau. If any financial information was requested or the caller claimed to be from your bank, also report to cyber.gov.au. Multiple reports help authorities identify patterns and stop these impersonation attempts.