02 7248 1300 - 0272481300: Robocall Health Insurance Impersonation

• Scam

02 7248 1300 (0272481300): Pre-recorded robocall impersonating health insurance provider with bilingual prompts. One report from NSW.

Robocall Health Insurance Impersonation Reports for 02 7248 1300

A contributor has reported receiving a pre-recorded robocall from 02 7248 1300 (also written as 0272481300) impersonating a private health insurance provider. The call claimed the recipient's insurance information was outdated and required urgent attention. This represents a combined impersonation and robocall scam tactic, where automated systems are used to deceive callers into thinking they are contacting a legitimate organisation.

The robocall from 0272481300 was designed to appear bilingual, offering language options for both English and Chinese speakers. When the contributor pressed 1 to proceed, the call connected to a Chinese-speaking operator. This multi-language approach suggests the scam may be targeting diverse communities and increasing the likelihood of engagement from non-English speaking Australians.

What the Robocall from 02 7248 1300 Claims

The pre-recorded message from 02 7248 1300 specifically stated that the recipient's private health insurance information was outdated and needed to be updated. This is a common scam tactic designed to create a sense of urgency and encourage the target to stay on the line and provide personal information.

The caller offered language selection options, with the contributor reporting connection to a Chinese-speaking operator after selecting option 1. This suggests the operation may involve live operators trained to follow up on the automated message and extract further information or banking details from callers.

Call Characteristics and Delivery

The call from 02 7248 1300 was a pre-recorded robocall, meaning it was delivered by an automated system rather than a live person making direct contact. The contributor answered the call, indicating 0272481300 appeared in their caller ID display. The presence of bilingual prompts (English and Chinese) is unusual for legitimate Australian health insurers and suggests a coordinated, multi-targeted scam operation.

What to Do If You Receive a Call from 02 7248 1300

If 02 7248 1300 calls you:

• Do not: Press any options, provide personal information, banking details, or health insurance membership numbers
• Do not: Return the call or follow any instructions given by the robocall
• Do: Hang up immediately when you recognise the automated message
• Do: Block 0272481300 on your phone to prevent future calls
• Do: Verify any insurance concerns directly by calling your actual health insurance provider using the number on your insurance card or their official website
• Do: Be especially cautious if you receive similar calls offering language options, as this is not standard practice for Australian insurers

How to Report 02 7248 1300

If you receive a scam robocall from 02 7248 1300 or 0272481300, report it to the following Australian authorities:

• Scamwatch: Report the robocall at scamwatch.gov.au. Include the phone number, date, time, and what the caller claimed.
• ACMA (Australian Communications and Media Authority): Lodge a complaint about the unwanted call at acma.gov.au. ACMA investigates scam robocalls and can take action against operators.
• Reverseau: Report this number on our platform to help other Australians identify similar scam calls.

Consider also reporting the number to your phone service provider, who may be able to block it at the network level.

Frequently Asked Questions