- Suspicious
Community report for 02 7248 1223 (0272481223): Caller falsely claimed to be from Telstra discussing connection issues despite recipient not being a Telstra customer.
Telstra Impersonation Report for 02 7248 1223
One contributor has reported a call from 02 7248 1223 (also written as 0272481223) in which the caller falsely claimed to represent Telstra. The contributor was not a Telstra customer, yet the caller initiated a conversation about connection problems, suggesting the impersonation was either randomly targeted or based on inaccurate data.
This type of impersonation targeting people who don't use the claimed service is a common tactic to lower suspicion and extract personal or financial information. The fact that 0272481223 was used to make this false claim indicates the number may be spoofed or diverted traffic from a scam operation.
What the Caller from 02 7248 1223 Said
According to the report, the caller from 02 7248 1223 rambled about connection issues without establishing whether the recipient was actually a Telstra customer. This vague opening is typical of impersonation scams, which often use generic technical complaints as a pretext to build perceived credibility and keep the target engaged long enough to request sensitive information such as account numbers, passwords, or payment details.
Red Flags in This Call
Several warning signs suggest this was a scam attempt:
- False company claim: Caller identified as Telstra when the recipient has no account with them
- Vague technical complaint: Connection issues mentioned without verifying customer status first
- Unsolicited outreach: No prior service agreement or legitimate reason for contact
What to Do If You Receive a Call from 02 7248 1223
If 0272481223 or a similar number calls you claiming to be from Telstra or another service provider:
- Do not: Confirm personal details, account numbers, passwords, or payment information
- Do not: Agree to remote access to your computer or device
- Do: Hang up immediately if you don't recognise the caller
- Do: Contact Telstra directly using the phone number on your bill or their official website to verify any claimed issues
- Do: Block the number 02 7248 1223 if it calls again
How to Report 02 7248 1223
If you receive similar impersonation calls from this number:
- Report to Scamwatch at scamwatch.gov.au
- Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au
- Report to Telstra directly if the impersonation claimed their brand
- Report to Reverseau with your experience to help protect other Australians
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What Our Users Reviewed
Caller claiming to be from Telstra rambling about connection issues, but I'm not even with Telstra
Help others by sharing your experience with (02) 7248 1223!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call claiming to be Telstra if I'm not a Telstra customer?
Scammers using 02 7248 1223 or similar numbers often use mass-dialling tactics without verifying customer status first. They may use a generic opening about 'connection issues' and rely on people confirming they ARE Telstra customers, or they simply move on if rejected. This scatter-gun approach increases their volume of potential victims.
Is 02 7248 1223 actually a Telstra number?
No. The number 0272481223 is allocated to Symbio Networks Pty Ltd, a local service provider in NSW. Telstra impersonation scams typically use spoofed or diverted numbers that don't actually belong to the company they claim to represent, making 02 7248 1223 an example of fraudulent misuse.
What should I do if 02 7248 1223 calls me?
Hang up immediately. Do not provide any personal information, account details, or passwords. If you're concerned about a genuine Telstra issue, contact Telstra directly using the number on your bill or their official website rather than returning the call or engaging further with 0272481223.
How can I verify if a call from 02 7248 1223 is really from Telstra?
Never rely on caller ID alone. Instead, end the call and contact Telstra directly on 133 200 (Telstra's official customer service number) or through their website. Ask them to confirm whether they tried to reach you. This bypasses any deception from 0272481223 or similar impersonation numbers.
Should I block 02 7248 1223?
Yes. Block the number 0272481223 on your phone to prevent further calls. If the call repeats from different numbers, report the pattern to the ACMA and Scamwatch, as it may indicate an organised scam operation rotating through multiple numbers.
What information was the caller trying to get from me?
The report doesn't specify exactly what information the caller from 02 7248 1223 was after, but Telstra impersonation scams typically attempt to extract account numbers, billing information, passwords, or payment card details. The vague connection issue complaint mentioned in the call is a common hook used to keep victims engaged while building false trust.