- Scam
- Spam
02 7248 1218 (0272481218): Contributors report Telstra impersonation calls about internet issues and silent calls. NSW-based local service number.
Telstra Impersonation and Silent Call Reports for 02 7248 1218
Three contributors have flagged 02 7248 1218 (also written as 0272481218) for suspicious activity. The reports centre on two distinct patterns: a caller claiming to be "Robert from Telstra" discussing internet problems, and silent calls followed by disconnection. This NSW-based local service number allocated to Symbio Networks has generated reports across both scam and nuisance categories within days of each other.
One contributor who answered a call from 02 7248 1218 recognised the approach as a typical call centre impersonation tactic. Another experienced the silent call pattern, with phone security software flagging the number as dodgy immediately after the call dropped.
What Callers from 02 7248 1218 Claim
The impersonation report describes a caller identifying himself as "Robert from Telstra," focusing the conversation on internet issues. This is a common opening for tech support scams, where callers build rapport by discussing connectivity problems before pivoting to requesting remote access, payment details, or personal information.
The silent call variant reported from 0272481218 involved the caller remaining quiet after the recipient answered, then disconnecting. Contributors note their phone security software independently flagged this behaviour as suspicious, suggesting the pattern may trigger automated spam detection systems.
Call Patterns and Timing
Reports for 02 7248 1218 arrived within four days of each other in mid-February. One call came early morning (04:52 UTC), another mid-morning (10:55 UTC). The variety in call timing and tactics suggests either multiple campaigns targeting the same number range or operators testing different approaches on the same number.
What to Do If You Receive a Call from 02 7248 1218
If 02 7248 1218 calls you:
- Do not: Provide remote access to your device, share personal or financial details, or confirm account information over the phone
- Do: Hang up immediately if the caller claims to be from Telstra but you didn't initiate contact
- Do: Contact Telstra directly using the number on your bill or their official website to verify any reported issues
- Do: Enable call screening on your phone if available and let suspicious calls go to voicemail
- Do: Block 0272481218 if calls from this number continue
What to Do If You Receive a Silent Call from 02 7248 1218
Silent or near-silent calls can precede callback scams or be part of caller validation strategies. If you answer and hear nothing from 02 7248 1218:
- Do not: Respond verbally or press any keys, as this confirms your number is active
- Do not: Return the call to 0272481218
- Do: Hang up immediately
- Do: Block the number and report it as spam
How to Report 02 7248 1218
If you receive unwanted calls from 02 7248 1218 or 0272481218, you can report the number through multiple channels:
- ACMA: Report to the Australian Communications and Media Authority at acma.gov.au. ACMA investigates telemarketing and scam complaints.
- Scamwatch: Lodge a report at scamwatch.gov.au with details of the call, including what was claimed and any money lost.
- Telstra: If the impersonation claim concerns Telstra, report it directly to Telstra's fraud team using your account.
- Reverseau: Contribute your own report here to help other Australians recognise this number.
Help others by sharing your experience with (02) 7248 1218!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Robert from Telstra or so he claims, typical call centre trick about internet issues
Answered and waited in silence then they hung up, phone security flagged it as dodgy
pixel phone flagged this as suspected spam
Help others by sharing your experience with (02) 7248 1218!
WRITE A REVIEWFrequently Asked Questions
Is 02 7248 1218 a real Telstra number?
No. While 02 7248 1218 (0272481218) is a valid NSW-based local service number, the caller claiming to be "Robert from Telstra" is impersonating the company. Telstra will never initiate contact about internet problems via unsolicited calls. Always verify by calling Telstra directly on 133 200 or using your official Telstra account.
What should I do if I already gave information to the caller from 02 7248 1218?
Contact your bank and Telstra immediately to report the call from 0272481218. If you provided banking details, request a temporary card freeze. Monitor your account for unauthorised transactions. Report the incident to Scamwatch at scamwatch.gov.au and consider lodging a report with the ACMA at acma.gov.au.
Why did my phone flag 02 7248 1218 as spam?
Modern phones use spam detection databases that recognise numbers flagged by users and security organisations. The fact that a contributor's Pixel phone independently flagged 0272481218 suggests this number has been reported to Google's spam detection system, indicating a pattern of suspicious activity.
Could the silent call from 02 7248 1218 be legitimate?
Unlikely. While silent calls occasionally occur due to phone system glitches, the pattern reported from 0272481218 where the caller hangs up after silence is typical of callback scams or number validation. Legitimate companies identify themselves and state their purpose. Block 02 7248 1218 if silent calls continue.
How can I block 02 7248 1218 on my phone?
On most phones, open your call history, find 0272481218, press and hold the entry, then select "Block Number" or "Block Caller." On iPhone, use the phone app to find the number and tap the info icon, then select "Block this Caller." On Android, open your Phone app, find 02 7248 1218, tap the three dots, and select "Block." You can also enable Do Not Disturb mode and allow only contacts through.
Should I report this to the Do Not Call Register?
The Do Not Call Register at donotcall.gov.au is for unwanted marketing calls. Since 02 7248 1218 (0272481218) appears to be running a scam rather than marketing, report it to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au instead, as they investigate scam activity specifically.