- Spam
Community report for 02 7248 0945 (0272480945): Automated robocall impersonating Commonwealth Bank about suspicious transaction, hung up when questioned, called again from different number.
CommBank Impersonation Robocall from 02 7248 0945
One contributor has reported an automated robocall from 02 7248 0945 (also written as 0272480945) impersonating Commonwealth Bank. The caller, an automated voice claiming to be named Olivia, contacted the contributor about an alleged transaction on their account. When the contributor engaged with the call, it disconnected abruptly. The same scammer then attempted to call again from a different phone number, a common tactic to bypass call blocking.
This NSW-based number on Symbio Networks is being used as part of a bank impersonation scheme designed to trick customers into revealing account details, verification codes, or other sensitive banking information.
What the Robocall from 02 7248 0945 Claimed
The automated message from 0272480945 specifically referenced a transaction issue with the recipient's Commonwealth Bank account. By opening with an urgent banking concern, the scammer aimed to prompt immediate engagement before the person could verify the caller's legitimacy.
The use of a female name (Olivia) and pre-recorded voice is typical of modern bank impersonation scams, which aim to appear semi-professional while remaining difficult to trace. The fact that the call disconnected when the contributor tried to respond suggests the system detected resistance or was designed to trigger only specific call flows.
Call Patterns and Persistence
The contributor's experience with 02 7248 0945 demonstrates a key persistence tactic: when the initial call failed to extract information, the scammer immediately redialled from a different number. This suggests the operator behind the robocall service has access to multiple phone lines and is actively targeting individual recipients rather than making random mass calls.
The speed of the callback attempt indicates automated dialling infrastructure with real-time response handling, typical of professional scam operations.
What to Do If You Receive a Call from 02 7248 0945
If 02 7248 0945 calls you:
- Do not: Answer calls from unknown numbers, engage with automated messages, press any buttons, or return the call
- Do not: Provide any account details, verification codes, card numbers, or personal information
- Do: Let the call go to voicemail immediately
- Do: Hang up without responding if you answer by mistake
- Do: Block the number and any subsequent numbers that call with similar claims
- Do: Verify any banking alert by calling Commonwealth Bank directly on the number on the back of your card or the official Commonwealth Bank website, never using a number provided in the call
- Do: Be alert for follow-up calls from similar numbers if you've already engaged with this scam
How to Report 02 7248 0945
If you receive a call from 02 7248 0945 or similar CommBank impersonation attempts:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au, which tracks robocalls and can act against persistent offenders
- Report the scam to Scamwatch at scamwatch.gov.au, which maintains a public database of current fraud campaigns
- Contact Commonwealth Bank directly to report the impersonation via their official fraud reporting line
- If you've provided any banking details, contact your bank immediately to secure your account and monitor for unauthorised transactions
- Share your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (02) 7248 0945!
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What Our Users Reviewed
Automated call from Olivia claiming to be Comm Bank about a transaction, hung up, they called again from different number
Help others by sharing your experience with (02) 7248 0945!
WRITE A REVIEWFrequently Asked Questions
Should I call back 02 7248 0945 if they claim to be from my bank?
Never call back a number claiming to be your bank based on an unsolicited call. Scammers use 02 7248 0945 and similar numbers specifically for this impersonation. Instead, hang up and call your bank directly using the number on your card or their official website. This is the only way to verify if there's a genuine issue with your account.
Why did the call from 0272480945 hang up when I tried to respond?
The automated robocall from 0272480945 likely hung up because it's a one-way message system triggered by your answer. The real scammers are monitoring and will follow up from different numbers (as the contributor experienced) to catch you off-guard. This is why immediate follow-up calls from new numbers are common.
What should I do if 02 7248 0945 calls me multiple times?
Block 02 7248 0945 immediately after the first call. However, be aware that the operators behind this scam use multiple numbers, so you may receive calls from similar-looking numbers. Don't assume any follow-up calls are legitimate-always verify banking claims by calling your bank directly, not through any number they provide.
Is 0272480945 a real Commonwealth Bank number?
No. 0272480945 is a local Sydney number allocated to Symbio Networks, not Commonwealth Bank. Commonwealth Bank's official customer service lines are listed on their website and on the back of your card. Any unsolicited call claiming to be from your bank should be treated as suspicious unless you initiate the contact yourself.
Why do these robocalls use female names like Olivia from 02 7248 0945?
Using a personal name makes the automated message seem more legitimate and human, building false trust. The scammer behind 0272480945 is relying on you believing you're speaking to a real bank employee rather than a robocall. Always remember that genuine banks won't call you unsolicited about urgent account issues-they'll send official letters or ask you to log into your secure account.
Can I report 02 7248 0945 to ACMA if I didn't answer the call?
Yes. Even if you missed the call from 02 7248 0945 but saw it in your missed calls, you can report it to ACMA at acma.gov.au. The more reports ACMA receives about 0272480945 and similar robocall numbers, the faster they can work with phone providers to block them. Your report helps protect other Australians from the same scam.