- Scam
02 7248 0339 (0272480339): One contributor reports a caller impersonating Telstra claiming internet ID compromise, hanging up when questioned.
Telstra Impersonation Report for 02 7248 0339
A contributor has reported receiving a call from 02 7248 0339 (also written as 0272480339) where the caller impersonated a Telstra representative. The caller claimed the recipient's internet ID had been compromised, a common pretext used in tech support scams targeting Australian households. Notably, the recipient does not use Telstra services, which may have exposed the caller's deception.
When challenged about this inconsistency, the caller from 02 7248 0339 immediately hung up. This abrupt disconnection is typical behaviour when scammers encounter resistance or discover their target has identified the falsehood.
What the Caller from 02 7248 0339 Claimed
The caller falsely claimed to represent Telstra and alleged that the recipient's internet ID had been compromised. This is a recognisable scam tactic designed to create urgency and concern, prompting targets to follow instructions or provide sensitive information. The fact that the recipient does not actually use Telstra services suggests the caller was using generic targeting or outdated data, rather than verified customer information.
How This Number Behaves
When the recipient questioned the claim or expressed doubt, the caller from 02 7248 0339 ended the call rather than persist with their story. This defensive response is characteristic of impersonation scams, where callers abandon the attempt once their credibility is challenged.
What to Do If You Receive a Call from 02 7248 0339
If 02 7248 0339 calls you:
- Do not: Engage with claims about account compromises, provide personal details, or follow instructions to download software or access accounts
- Do: Hang up immediately, verify any claims independently by contacting the company directly using a number from their official website, and block the number if it calls again
- Remember: Legitimate Telstra representatives will never call claiming your internet ID is compromised without you initiating contact first, and they will not pressure you for information
What to Do If You Receive an SMS from 02 7248 0339
If you receive a text message from 02 7248 0339:
- Do not: Click any links, reply to the message, or provide any information
- Do: Delete the message, block the number, and report it to ACMA by forwarding the SMS to 0429 999 888 with the sender's number included
How to Report 02 7248 0339
If you receive a scam call from 02 7248 0339, report it to the following Australian government agencies:
- Scamwatch (scamwatch.gov.au) - Report the call and help other Australians identify scams
- ACMA (acma.gov.au) - The Australian Communications and Media Authority handles complaints about telemarketing and scam calls
- Reverseau - Contribute your experience to help the community identify this number
You can also report the number to Telstra directly if you hold a Telstra account, as impersonation of their brand may be of direct interest to them.
Help others by sharing your experience with (02) 7248 0339!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called claiming to be Telstra saying internet ID compromised, I don't use their service, they hung up when confronted
Help others by sharing your experience with (02) 7248 0339!
WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate Telstra and claim my internet ID is compromised if I don't use their service?
Scammers often use generic targeting or purchase outdated contact lists without verifying which service provider each person actually uses. The claim about a compromised internet ID is a standard pretext designed to create panic and bypass logical thinking. The fact that the caller from 02 7248 0339 hung up when questioned suggests they were working through a list rather than conducting targeted fraud.
What would happen if I had engaged with the caller from 02 7248 0339?
The typical next step in this scam would be requests to verify your identity using personal information (date of birth, address, account details), or to download remote access software under the guise of 'fixing' the issue. Once scammers gain remote access or collect enough personal data, they can steal money, access financial accounts, or sell the information to other criminals. Never follow instructions from unsolicited calls claiming urgent technical problems.
Is 02 7248 0339 definitely a scammer, or could it have been a legitimate Telstra employee?
Legitimate Telstra representatives do not call unsolicited to claim account compromises, and they certainly do not hang up when customers ask reasonable questions. The caller's immediate disconnection when challenged, combined with the false claim targeting a non-Telstra customer, strongly indicates this was a scam. Trust your instinct-if something feels wrong about a call, it probably is.
How can I protect myself from calls like the one from 02 7248 0339?
Register your number with the Do Not Call Register at donotcall.gov.au to reduce unwanted marketing calls. For suspected scams, hang up immediately without providing any information, block the number, and never call back numbers from unknown callers. If a company needs to reach you urgently, they already have your details and you can contact them directly using the number on your bill or their official website.
Should I report 02 7248 0339 to Telstra as well as ACMA?
Yes, reporting to both is worthwhile. ACMA (acma.gov.au) handles scam complaints at the regulatory level, while Telstra (the company being impersonated) may have fraud investigation teams that track impersonation attempts. You can report to Telstra through their official customer service channels. Also report on Reverseau to help other Australians recognise this number.
What should I say if 02 7248 0339 or a similar number calls me again?
Do not engage. Simply hang up or let the call go to voicemail. If you're curious about a claim, hang up and independently verify by contacting the company using a number from their official website or your account documents. Never provide personal information, passwords, or remote access to unsolicited callers, no matter how urgent they sound.