- Suspicious
Community report for 02 7245 8727 (0272458727): Automated voicemail falsely claiming to be Australian Immigration Department with language selection prompt.
Immigration Impersonation Robocall on 02 7245 8727
One contributor has reported a scam voicemail from 02 7245 8727 (also written as 0272458727) impersonating the Australian Immigration Department. The call used an automated robocall system, offering language options before delivering a suspicious message designed to appear official.
The robocall from 0272458727 presented a language selection prompt, asking the recipient to press 1 for English or 2 for Chinese. When the contributor pressed 1 for English, the call switched to Chinese-language content, suggesting the call was targeting non-English speaking Australians or testing which language the recipient understood.
What Callers from 02 7245 8727 Do
The automated system on 02 7245 8727 uses a deceptive opening that mimics legitimate government services by offering multiple language options. This tactic is designed to appear official and increase the likelihood that recipients will engage with the message.
Rather than delivering a coherent message in the selected language, the call from 0272458727 switched languages unexpectedly, which is a red flag for automated scam robocalls. The use of language switching may indicate either a malfunctioning robocall system or an intentional tactic to confuse or trick recipients into responding.
Report Details and Timing
This report came through voicemail, suggesting the recipient did not answer the live call but received a recorded message left on their voicemail system. The robocall on 02 7245 8727 was reported in late October 2025.
Impersonation of government departments, particularly Australian Immigration, is a common scam tactic targeting vulnerable populations, especially migrants or those with visa concerns. The robocall format allows scammers to make thousands of calls from 0272458727 at minimal cost.
What to Do If You Receive a Call from 02 7245 8727
If 02 7245 8727 calls you:
- Do not: Press any buttons, return the call, or engage with the automated system
- Do not: Assume the call is legitimate based on language options or official-sounding prompts
- Do: Let it go to voicemail and hang up if you answer
- Do: Block 0272458727 immediately after receiving the call
- Do: Verify any immigration-related claims by contacting the Department of Home Affairs directly using their official phone number on their website
- Do: Never provide personal information, visa details, or payment information in response to unsolicited calls
How to Report 02 7245 8727
If you receive a robocall from 02 7245 8727, report it to Australian authorities:
- Scamwatch: Report the robocall at scamwatch.gov.au - provide details about the impersonation claim and language used
- ACMA (Australian Communications and Media Authority): Lodge a complaint about the robocall at acma.gov.au - include the phone number 0272458727 and the voicemail content
- Department of Home Affairs: If the call impersonated immigration services, notify them directly through immi.homeaffairs.gov.au
- Reverseau: Contribute your experience with 02 7245 8727 to help other Australians identify this number
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Voicemail claiming to be Australian Immigration Department, offered press 1 for English or 2 for Chinese, then spoke Chinese when I pressed 1
Help others by sharing your experience with (02) 7245 8727!
WRITE A REVIEWFrequently Asked Questions
What should I do if I pressed a button on the robocall from 02 7245 8727?
Do not be alarmed if you pressed 1 or 2 on the robocall from 0272458727. Pressing a button does not automatically compromise your information or authorize charges. Simply block the number 02 7245 8727 and monitor your accounts for suspicious activity. If you're concerned, change your passwords and consider placing a fraud alert with your bank.
Can a robocall from 02 7245 8727 reach my phone if I'm on the Do Not Call Register?
Yes. The Do Not Call Register does not protect against scam robocalls from 0272458727, as scammers ignore the register entirely. Robocalls like those from 02 7245 8727 often originate overseas or use spoofed numbers, making them difficult to regulate. Your best defence is blocking the number and reporting it to ACMA.
Is the Australian Immigration Department likely to contact me by robocall?
No. The Australian Immigration Department does not use robocalls or unsolicited voicemails to contact residents. Any robocall claiming to be from immigration, such as the one from 02 7245 8727, is a scam. Legitimate immigration communications come through your official myGov account or personal letters from the Department of Home Affairs, not from 0272458727 robocalls.
Why did the robocall from 02 7245 8727 switch languages?
The language switch on the robocall from 0272458727 suggests either a poorly configured automated system or an intentional tactic to test which language the recipient speaks. Scammers may target non-English speaking communities with robocalls from 02 7245 8727 knowing they are more likely to engage when hearing their native language.
What information could scammers get from a robocall voicemail like the one from 02 7245 8727?
If you leave a voicemail callback after hearing the robocall from 0272458727, you could provide your voice identity and confirm your number is active. However, the robocall itself from 02 7245 8727 does not capture information simply by being received. The risk increases if you respond, press buttons, or call back the number.
Should I report the robocall from 02 7245 8727 to my phone provider?
Yes, you can report the robocall from 0272458727 to your provider (in this case, Symbio Networks), though they may have limited ability to block it. Your primary reports should go to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au. Additionally, blocking 02 7245 8727 on your device will prevent future calls from reaching you.