- Scam
One contributor reports a robocall from 02 7245 8464 (0272458464) impersonating OSHC health insurance, requesting urgent online updates.
OSHC Impersonation Robocall from 02 7245 8464
A contributor has reported receiving an automated robocall from 02 7245 8464 (also written as 0272458464) that impersonates OSHC health insurance. The robotic voice claimed there was an issue with the recipient's OSHC cover and requested that they update their details online immediately.
This type of impersonation attack targets international students and temporary visa holders who rely on OSHC (Overseas Student Health Cover) for medical services. The urgency injected by the robo-voice is a common tactic to pressure recipients into acting without verification.
What the Robocall from 02 7245 8464 Claims
The automated message reported from 0272458464 stated there was a problem with the recipient's OSHC health insurance and pushed them to update their information online. The contributor did not provide further details about what specific update was requested or whether a link or phone number was provided during the call.
The use of a robotic voice to impersonate a legitimate insurance provider reduces the risk of immediate detection by the recipient, as many people may not question an automated message in the same way they would a live caller.
Call Details and Reporting Context
The call to 02 7245 8464 was received and answered by the contributor on 31 March 2026. The number is allocated as a local service in New South Wales through Symbio Networks Pty Ltd. This is a single report, so the frequency and broader pattern of calls from this number remain unclear. If you have received similar calls from 02 7245 8464 or 0272458464, reporting your experience will help establish whether this represents an ongoing campaign.
What to Do If You Receive a Call from 02 7245 8464
If you receive an automated call claiming to be from OSHC or another health insurance provider:
- Do not: Follow any links, download files, or provide personal information during the call
- Do not: Click any links sent via SMS or email following the call without independently verifying the sender
- Do: Hang up immediately if you hear a robotic voice claiming to represent OSHC or any bank, government agency, or insurance company
- Do: Contact OSHC directly using the phone number on your insurance documentation or their official website to verify any claim about your cover
- Do: Block 02 7245 8464 on your phone to prevent future calls
- Do: Be aware that legitimate OSHC communications will not ask you to update details via unsecured online links provided in unexpected calls
How to Report 02 7245 8464
If you have received a similar robocall from 02 7245 8464 or 0272458464, report it to the following Australian authorities:
- ACMA (Australian Communications and Media Authority): acma.gov.au - report illegal robocalls and impersonation scams
- Scamwatch: scamwatch.gov.au - lodge a scam report and view alerts about similar campaigns
- ReportCyber: cyber.gov.au - if the call included a malicious link or phishing attempt
- OSHC directly: Report the impersonation to your health cover provider so they can alert other members
- Reverseau: Share your experience with 02 7245 8464 to help other Australians identify this number
Understanding Robocall and Impersonation Tactics
Robocalls combined with impersonation of trusted organisations like OSHC exploit the assumption that automated messages are legitimate. The scammer benefits from the recipient not questioning a recorded voice in the same way they might a live caller. The tactic is particularly effective for visa holders unfamiliar with Australian scam patterns.
Legitimate OSHC communications will not use robotic voices to request urgent updates, nor will they pressure you to act immediately. Always verify unexpected insurance communications directly with the provider using contact details from your policy documents, never numbers or links provided during unsolicited calls.
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What Our Users Reviewed
Robo voice about an issue with OSHC health insurance, need to update online
Help others by sharing your experience with (02) 7245 8464!
WRITE A REVIEWFrequently Asked Questions
Is 02 7245 8464 definitely an OSHC scam?
One contributor reported receiving an automated call from 02 7245 8464 claiming to be from OSHC. However, a single report cannot confirm that the number is exclusively used for this scam or that it is currently being used. If you have received similar calls from 0272458464, reporting to Reverseau will help establish a clearer pattern. Scammers often rotate phone numbers, and this number may have been spoofed (meaning the actual source is different). Always verify OSHC communications directly by calling OSHC on their official number from your policy document.
What should I do if I already clicked a link from 02 7245 8464?
If you clicked a link during a call from 0272458464 or shortly after receiving a call from 02 7245 8464, monitor your bank accounts and email closely for unusual activity. Change your OSHC password if you entered it on any website. If you entered other personal details, consider contacting your bank and OSHC directly to report the incident. You can also report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.
Can I block 02 7245 8464 permanently?
Yes. Most Australian phones allow you to block numbers from your call history or contacts. Add 0272458464 to your blocked list in your phone settings. However, robocall operations often use multiple numbers, so blocking 02 7245 8464 alone may not stop all incoming scam calls. Report the number to ACMA so they can investigate whether the number is being misused.
Why would OSHC contact me about an issue?
OSHC may contact you if your cover has lapsed, your payment has failed, or there is an administrative issue with your policy. However, legitimate contact from OSHC will use a real person or a clearly identified automated message with a verifiable callback number. They will not ask you to update critical information like payment details during an unexpected robocall. If you receive an urgent claim from OSHC via an unexpected call from 02 7245 8464, hang up and contact OSHC directly using the number on your policy or their official website.
How common are OSHC impersonation scams in Australia?
OSHC impersonation scams have been reported to Australian authorities, particularly targeting international students. Scammers exploit the fact that visa holders may be less familiar with Australian scam tactics and often experience genuine issues with their health cover. If you are an international student or visa holder and receive an unexpected call about OSHC from 02 7245 8464, treat it with extra caution. Always verify through official OSHC channels before providing any information.
Should I respond to the robocall or hang up?
Hang up immediately. Do not follow any prompts or press buttons during the robocall from 02 7245 8464. Responding to prompts can flag your number as active, leading to more robocalls. Pressing buttons or speaking may also record your voice for use in future impersonation attempts. Once you hang up, block the number 0272458464 and report it to ACMA at acma.gov.au.