- Scam
- Suspicious
02 7245 8318 (0272458318): Contributors report robocall voicemail in heavy accent claiming students need to update enrolment info. Suspected impersonation scam.
Student Information Impersonation Reports for 02 7245 8318
Two contributors have flagged 02 7245 8318 (also written as 0272458318) for suspicious activity. One report describes a voicemail from this number left in a heavy accent claiming the recipient needed to urgently update student information. The contributor flagged this as scam material, indicating the message contained characteristics typical of impersonation attempts targeting educational institution details.
The second report from a contributor who received a missed call from 0272458318 noted an instinctive sense that something felt off about the contact, suggesting potential robocall or automated dialling characteristics.
What Callers from 02 7245 8318 Say
The voicemail report from 02 7245 8318 indicates the caller used a heavy accent and claimed the recipient's student information was outdated and required immediate updating. This tactic mirrors common student-targeted scams where callers impersonate education institution representatives to create urgency around account verification, often as a pretext to collect personal details or banking information.
The generic nature of the message about "student info" without specific institution names, student ID references, or personalised details is consistent with mass robocall campaigns using impersonation tactics.
Report Patterns and Timing
The voicemail from 02 7245 8318 was reported in April 2026, while the missed call report dates to September 2025, indicating this number has been active over an extended period. The voicemail channel for the April report suggests the caller left a recorded message rather than attempting live contact, typical of robocall infrastructure.
Both reports originate from New South Wales, where 02 7245 8318 is allocated as a local service through Symbio Networks Pty Ltd.
What to Do If You Receive a Call from 02 7245 8318
If 02 7245 8318 contacts you:
- Do not: Answer unsolicited calls claiming to be from educational institutions, return the call, or provide personal or student information
- Do: Let calls go to voicemail, hang up immediately if answered, and verify any legitimate student account matters by contacting your institution directly using official contact details from their website
- Do: Block the number to prevent further contact attempts
- Do: Be aware that legitimate educational institutions do not typically contact students via robocalls or impersonation calls with heavy accents requesting urgent information updates
What to Do If You Receive a Voicemail from 02 7245 8318
Do not return the call or engage with any instructions in the message. If the voicemail claims you are a student requiring information updates:
- Do not: Click any links in accompanying SMS messages or provide student ID, date of birth, or banking details
- Do: Delete the voicemail and block the number
- Do: Contact your education provider's official helpline to verify whether any legitimate account updates are needed
- Do: Report the message to your institution's security team
How to Report 02 7245 8318
If you receive contact from 02 7245 8318, you can report it through several Australian channels:
- Australian Communications and Media Authority (ACMA) at acma.gov.au - for robocalls and unwanted telemarketing
- Scamwatch at scamwatch.gov.au - for suspected impersonation or student-targeted scams
- Your education provider's security or fraud reporting team - to alert them of impersonation attempts using their name
- Reverseau community - add your report of 02 7245 8318 to help other Australians identify this number
Help others by sharing your experience with (02) 7245 8318!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Left a message in heavy accent saying I hadn't updated student info, scam material
feeling something's off with this call, could be spam
Help others by sharing your experience with (02) 7245 8318!
WRITE A REVIEWFrequently Asked Questions
What should I do if I answered a call from 02 7245 8318 and provided student information?
Contact your education provider immediately and inform them of the call from 02 7245 8318 (0272458318). Ask them to review your account for unauthorised changes and consider placing a temporary freeze on account access. Monitor your bank account for suspicious activity. File a report with Scamwatch at scamwatch.gov.au describing what information was shared during the call from 02 7245 8318.
How can I tell if a call claiming to be from my university or college is legitimate?
Legitimate educational institutions will not contact you via unsolicited robocalls with heavy accents or requests to update information immediately. If you receive a call from 02 7245 8318 or any number claiming to represent your institution, hang up and call your institution directly using the contact number on their official website. Do not use any number provided in the suspicious call or voicemail from 02 7245 8318.
What is a robocall impersonation scam targeting students?
This scam uses automated dialling systems (robocalls) to contact students, typically impersonating educational institutions. The caller claims student records need updating and requests personal details like student ID, date of birth, or banking information. The voicemail from 02 7245 8318 followed this pattern by claiming urgent student information updates were needed, a common trigger to bypass student scepticism.
Should I block 02 7245 8318 permanently?
Yes. If you have received contact from 02 7245 8318 or 0272458318, blocking the number is recommended to prevent further contact attempts. Most phone systems allow you to block numbers in settings or through your phone provider. You can also report the number to ACMA to contribute to tracking of problematic numbers.
Why did the caller use a heavy accent on the 02 7245 8318 voicemail?
Heavy accents in scam robocalls may indicate the message was recorded offshore by scam operators, or the accent itself is used deliberately to create a sense of distance or authority (falsely suggesting international institutional legitimacy). Legitimate Australian educational institutions use native staff for communications. The heavy accent in the 02 7245 8318 voicemail is a red flag indicator of impersonation.
How does Reverseau know 02 7245 8318 is a scam number?
Reverseau aggregates community reports about phone numbers like 02 7245 8318 (0272458318). Contributors have reported this specific number for impersonation and robocall characteristics, including the voicemail claiming urgent student information updates. The pattern of reports - robocall tactics combined with impersonation of educational institutions - indicates likely scam activity. One report alone does not confirm a scam, but multiple reports with consistent patterns indicate higher risk.