- Scam
02 7245 8312 (0272458312): Community reports describe fraudulent calls impersonating bank fraud departments with demands for personal information.
Fraud Department Impersonation Reports for 02 7245 8312
Two contributors have reported scam calls from 02 7245 8312 (also written as 0272458312), with at least one explicitly describing a "fraud department routine." This NSW-based local service number has been flagged for impersonation tactics, where callers falsely claim to represent legitimate financial institutions or fraud response teams.
The reports about 0272458312 indicate callers are using a common impersonation approach-claiming to be from a bank's fraud department to establish false credibility and pressure recipients into providing sensitive information or confirming account details.
What Callers from 02 7245 8312 Claim
One contributor described the caller as conducting "the fraud department routine," suggesting a scripted approach where the caller impersonates a bank's fraud investigation team. This tactic exploits the natural tendency for people to respond cooperatively when they believe their financial security is at risk.
Callers using 02 7245 8312 do not appear to make specific claims about fraudulent transactions or account compromises in the available reports, but the impersonation setup itself is designed to extract personal information such as account numbers, passwords, PINs, or payment card details under the guise of security verification.
Report Patterns and Timing
Both reports of 0272458312 came from answered calls, indicating the callers successfully connected with recipients. The reports span several months, with one submitted in September 2025 and another in April 2026, suggesting ongoing activity from this number.
The NSW allocation to Symbio Networks suggests this is a legitimate local service number that may have been spoofed or compromised for scam purposes-a common tactic where scammers use real telecommunications infrastructure to appear more credible.
What to Do If You Receive a Call from 02 7245 8312
If 02 7245 8312 calls you:
- Do not: Confirm your identity, provide account numbers, passwords, PINs, or payment card details
- Do not: Stay on the line if the caller pressures you for information
- Do not: Return the call to the number shown on your screen
- Do: Hang up immediately
- Do: Contact your bank directly using the phone number on your bank card or official statement
- Do: Verify the caller's identity by calling your bank's official fraud line independently
- Do: Block 0272458312 in your phone settings to prevent future calls
How to Report 02 7245 8312
If you receive a scam call from 02 7245 8312, report it to Australian authorities:
- Report to Scamwatch at scamwatch.gov.au with details of the call and any information the caller requested
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au-they investigate unauthorised use of phone numbers and impersonation
- Report to your bank directly if the caller impersonated your financial institution
- Report to ReportCyber at cyber.gov.au if you provided any personal information or financial details
- Share your experience on Reverseau to help other Australians identify 0272458312 as a known scam number
Help others by sharing your experience with (02) 7245 8312!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Standard scammer doing the fraud department routine
Straight-up fraud call
Help others by sharing your experience with (02) 7245 8312!
WRITE A REVIEWFrequently Asked Questions
What should I do if someone from 02 7245 8312 calls claiming to be from my bank's fraud department?
Hang up immediately. Do not confirm your identity or provide any account information. Banks never ask for passwords, PINs, or full card numbers over the phone. If you're concerned about your account, end the call and contact your bank directly using the number on your card or statement, not the number displayed on your phone.
Why would a scammer use 02 7245 8312 to impersonate a fraud department?
The 02 area code and legitimate NSW provider allocation (0272458312 is allocated to Symbio Networks) make 02 7245 8312 appear trustworthy. Scammers may spoof or compromise real numbers to exploit this credibility. The fraud department impersonation tactic works because it creates urgency-people naturally cooperate when they believe their accounts are at risk.
Is 0272458312 really from a bank?
No. While 0272458312 is allocated to a legitimate NSW telecommunications provider, the scam reports indicate it's being used to impersonate a bank fraud department. Real banks do not initiate contact to request passwords, account numbers, or PINs. Always verify calls by hanging up and ringing your bank directly.
What information should I never give to 02 7245 8312?
Never provide your full name confirmation, address, account numbers, BSB numbers, card numbers, expiry dates, CVV codes, passwords, PINs, mother's maiden name, date of birth, or driver's licence number to 02 7245 8312 or any unsolicited caller. Legitimate financial institutions have your details already and won't ask you to confirm them over the phone.
How do I block 0272458312 from calling me?
On iPhone, go to Phone app, find 0272458312 in your recent calls, tap the info icon, and select 'Block this Caller.' On Android, open your Phone app, find the call from 02 7245 8312, press and hold it, and select 'Block number.' You can also report it as spam simultaneously in most phone apps.
Should I report 02 7245 8312 to my bank or the authorities?
Report to both. Contact your bank if 0272458312 attempted to impersonate them-they track fraud attempts. Also report to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). If you shared any financial information, report to ReportCyber (cyber.gov.au). Community reports on Reverseau also help warn other Australians about 02 7245 8312.