- Suspicious
- Scam
Community reports for 02 7245 8249 (0272458249): Callers impersonate tech support, claim phone issues, and create urgency. NSW local service number.
Tech Support Impersonation Reports for 02 7245 8249
Two contributors have reported suspicious calls from 02 7245 8249 (also written as 0272458249) with hallmarks of tech support scams. The most recent report from July 2025 describes a caller claiming the recipient's phone had been acting strangely, using impersonation and urgency tactics typical of remote access scams. Another contributor from November noted the overall pattern felt consistent with remote access fraud attempts.
This NSW local service number, allocated to Symbio Networks Pty Ltd, appears to be used for social engineering rather than legitimate technical support. Contributors report callers attempting to gain credibility by referencing actual device issues, which is a common tactic to establish trust before requesting remote access permissions.
What Callers from 02 7245 8249 Say
The caller from 0272458249 approached the recipient by claiming their phone had been acting strangely, without the recipient reporting any problems first. This unsolicited claim about device malfunction is designed to create concern and make the recipient more receptive to following instructions.
Contributors describe the interaction as feeling deliberately crafted to manipulate, with callers creating artificial urgency around non-existent phone issues. One contributor noted the overall pattern suggested a remote access scam framework, where initial contact establishes a false problem to justify requesting device access.
Report Patterns and Timing
Both calls came through as answered calls rather than voicemail or missed calls, suggesting the callers were reaching people who picked up. The July report occurred during business hours (09:21 AM), consistent with when social engineers typically target people who are more likely to be available and less guarded.
The two reports span several months, but with only limited data, a clear pattern of frequency cannot yet be established. Contributors who engaged with 02 7245 8249 recognised something was off before proceeding further, indicating these scams rely on recipients who may not immediately suspect the caller.
What to Do If You Receive a Call from 02 7245 8249
If 0272458249 calls you:
- Do not: Acknowledge phone problems you haven't reported, grant remote access, install software, or follow caller instructions
- Do: Hang up immediately, verify the caller's identity through official channels (contact your phone manufacturer or service provider directly using numbers from their official website), and block the number
- Remember: Legitimate tech support never cold-calls claiming knowledge of your device issues
If you feel uncertain about whether a call is legitimate, end the conversation and call your device manufacturer or service provider using a number you find independently. Never use contact details provided by the caller.
What to Do If You Receive an SMS from 02 7245 8249
If 0272458249 sends you a text message:
- Do not: Click any links, download any attachments, or reply to the message
- Do: Delete the message, block the number, and report it as spam to your mobile provider
- Report SMS scams: Forward the message to 0429 999 888 (ACMA SMS reporting service) and save a screenshot as evidence
How to Report 02 7245 8249
If you've received a call or SMS from 02 7245 8249 (0272458249), report it through these official Australian channels:
- Scamwatch: scamwatch.gov.au - the Australian Competition and Consumer Commission's scam reporting portal
- ACMA: acma.gov.au - report unwanted calls and SMS to the Australian Communications and Media Authority
- Your mobile provider: Report the number directly to your carrier's abuse team
- Reverseau: Contribute your experience on this page to help other Australians identify suspicious numbers
Community reports on Reverseau help build a real-time database of problematic numbers. If you've encountered 02 7245 8249, adding your report strengthens the collective intelligence other Australians rely on when checking unknown callers.
Help others by sharing your experience with (02) 7245 8249!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Feels like one of those remote access scams, something's off
Called claiming my phone's been acting strange
Help others by sharing your experience with (02) 7245 8249!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call claiming my phone is acting strange when I haven't reported any issues?
Scammers calling 02 7245 8249 use this unsolicited claim as a psychological tactic to create concern and make you more receptive to their instructions. By introducing a problem you didn't know existed, they lower your guard and justify their request for remote access. Legitimate tech support would only contact you if you initiated the request or if a device automatically flagged a real security issue. One contributor noted calls from 0272458249 felt deliberately engineered to manipulate rather than help.
What happens if I grant remote access to someone calling from 02 7245 8249?
If you allow remote access from 0272458249, scammers can install malware, steal passwords, banking credentials, and personal data, or lock your device and demand ransom. They may also use your device to attack others or send scams from your contact list. This is why contributors describe 02 7245 8249 calls as remote access scams - the entire interaction is designed to gain device control. Never grant access to callers you cannot independently verify.
How can I verify if a call claiming to be tech support is actually legitimate?
Do not verify through the caller. Instead, end the call and contact your device manufacturer or service provider using a number you find yourself on their official website or product documentation. For example, if calling about an Apple device, use the number on apple.com, not any number the caller provides. If you received a call from 02 7245 8249 (0272458249) claiming to be tech support, this verification step would immediately reveal it as fraudulent, since legitimate providers have their own support channels.
Should I block 0272458249 after one suspicious call?
Yes. If 02 7245 8249 calls you with any of the patterns described in community reports - claiming phone issues, requesting access, creating urgency - block the number immediately. Scammers often retry if you hang up without blocking. Contributors who received calls from 0272458249 report the interaction felt like a setup for remote access fraud, which is reason enough to prevent future contact. Blocking is free and prevents accidental answers to repeated attempts.
What should I do if someone from 02 7245 8249 already gained partial access to my device?
Disconnect immediately by turning off the device or disconnecting internet, then take it to an authorised service provider or Apple Store for security assessment. If 0272458249 instructed you to install any software, change any settings, or provide any credentials, consider your passwords compromised and change them from a different device. Report the incident to Scamwatch (scamwatch.gov.au) and your bank if any financial access is possible. Do not use the device for banking or passwords until it's been professionally checked.
Why is 02 7245 8249 registered to a local service provider but used for scams?
Scammers often spoof or hijack legitimate phone numbers or purchase allocated numbers on the secondary market. The fact that 0272458249 is allocated to Symbio Networks Pty Ltd (an NSW local service provider) does not mean the provider is responsible - it indicates the number may have been compromised, spoofed, or misused by third parties. Report the number to both ACMA (acma.gov.au) and your provider so they can investigate potential account compromise or number spoofing.