- Scam
One contributor reported an automated immigration department impersonation robocall to 02 7245 5409 (0272455409). Caller requested language selection via keypress.
Immigration Impersonation Robocall Reports for 02 7245 5409
A contributor has reported receiving an automated robocall from 02 7245 5409 (also written as 0272455409) impersonating the immigration department. The voicemail message used a synthetic voice claiming to represent immigration services and requested the recipient press a key to select a language. This type of call is characteristic of scam robocalls designed to identify active phone numbers or gather personal information through follow-up engagement.
The number 02 7245 5409 is allocated as a local service through Symbio Networks in NSW. The use of an automated system combined with an official-sounding impersonation creates a convincing facade that may trick recipients into returning the call or pressing keys, which can trigger additional scam interactions or connect to a live scammer.
What Callers from 02 7245 5409 Are Saying
According to the reported voicemail, the automated message from 0272455409 identified itself as coming from the immigration department. The caller then instructed the recipient to press a key to select their preferred language. This is a common technique used in robocall scams to confirm the phone number is active and to engage the recipient in some form of interaction.
The synthetic nature of the voice and the generic language selection request are red flags. Legitimate government agencies like the Department of Home Affairs do not initiate contact via unsolicited robocalls asking recipients to select languages through keypress prompts.
What to Do If You Receive a Call from 02 7245 5409
If 02 7245 5409 calls you:
- Do not: Press any keys, return the call, or provide any information
- Do: Let it go to voicemail, block the number immediately, and do not engage with the recorded message
- Verify independently: If you have genuine immigration matters, contact the Department of Home Affairs directly using the official number on their website, never using a number from an unsolicited call
How to Report 02 7245 5409
If you receive similar calls from 02 7245 5409 or 0272455409, report the incident to relevant Australian authorities:
- Scamwatch: Report the robocall at scamwatch.gov.au with details of the message and time received
- ACMA: File a complaint with the Australian Communications and Media Authority at acma.gov.au regarding unwanted robocalls
- Reverseau: Contribute your experience on Reverseau to help other Australians identify this number and similar threats
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Automated voice claiming to be immigration department asking to press for language
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WRITE A REVIEWFrequently Asked Questions
Is 02 7245 5409 a real government number?
No. While 02 7245 5409 uses a Sydney area code (02), it is not an official Department of Home Affairs contact number. The Department of Home Affairs uses specific published contact numbers on its official website. Legitimate immigration contact will come from verified channels, not unsolicited robocalls to 0272455409 asking you to press keys.
What happens if I press a key on a call from 0272455409?
Pressing a key during the robocall from 02 7245 5409 confirms to the scammer that your number is active and monitored by a real person. This can result in more frequent calls, being added to scam contact lists, or being transferred to a live scammer who will attempt to extract personal information or money. It is best to simply hang up and block 0272455409.
Why would a scammer impersonate the immigration department on 02 7245 5409?
Scammers target immigration department numbers because many people have legitimate immigration concerns and may be more likely to engage or provide information under pressure. A robocall from 02 7245 5409 using an official-sounding impersonation exploits this vulnerability. Once they confirm the line is active, they can escalate to social engineering or identity theft.
How can I verify if an immigration matter is genuine?
Never rely on phone numbers provided during unsolicited calls from 02 7245 5409 or 0272455409. Instead, independently verify by visiting the official Department of Home Affairs website and using only the contact numbers published there. You can also check your myGov account for any legitimate immigration communications.
Should I call back 02 7245 5409 to confirm the message?
Absolutely not. Calling back 02 7245 5409 or 0272455409 is exactly what the scammers want. It confirms your number is active and may connect you to a live scammer. If you have genuine immigration concerns, contact the Department of Home Affairs using the official contact details on their website.
What should I do with the voicemail from 0272455409?
Do not follow any instructions in the voicemail from 02 7245 5409. Delete the message, block the number, and if your phone allows, report it as spam or unwanted contact. You can then report the robocall to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au with the date and time you received the call.