- Scam
Community report for 02 7245 5299 (0272455299): Voicemail about fake immigration forms in English and Chinese targeting Australian residents with urgency tactics.
Immigration Impersonation Reports for 02 7245 5299
One contributor has reported receiving a voicemail from 02 7245 5299 (also written as 0272455299) claiming to be about immigration forms. The message was delivered in both English and Chinese, despite the recipient being Australian-born with no travel plans to China. The unsolicited nature of this call, combined with bilingual messaging to a domestic audience, strongly suggests an impersonation scam targeting potentially vulnerable populations.
The call came through a local NSW service via Symbio Networks, though the caller's actual identity remains unknown. The use of multiple languages and vague references to "immigration forms" are classic tactics designed to create confusion and trigger immediate action from recipients.
What the Caller from 02 7245 5299 Claimed
According to the voicemail left on 0272455299, the caller referenced immigration forms requiring urgent attention. The dual-language approach (English and Chinese) suggests the scammer was using a mass-dialling strategy, attempting to catch people unfamiliar with their actual immigration status or eligibility.
This type of voicemail is designed to prompt callbacks, particularly from people who might be uncertain about their visa status or family members' documentation needs. The vagueness about which forms and for what purpose are red flags that 02 7245 5299 is not a legitimate government agency.
Why This Is a Red Flag
Several elements identify this as impersonation:
- Legitimate immigration inquiries from the Department of Home Affairs come via official channels, not cold calls
- Real government agencies do not typically leave threatening or urgent voicemails about unsigned forms
- The bilingual voicemail suggests mass-targeting rather than personalised correspondence
- No official reference number, case ID, or specific document details were mentioned
- Calls about immigration status typically arrive via letter, online myGov account notifications, or official email
What to Do If You Receive a Call from 02 7245 5299
If 02 7245 5299 calls you:
- Do not: Return the call, provide personal details, claim numbers, or passport information
- Do not: Click any links or download attachments from associated SMS or email
- Do: Let the call go to voicemail and listen carefully for specific details
- Do: Delete the voicemail if it contains vague threats or urgent demands
- Do: Block this number (0272455299) on your phone immediately
- Do: Verify any legitimate immigration matter through the official Department of Home Affairs website or by calling them directly on 131 881
What to Do If You Receive an SMS from 02 7245 5299
If 0272455299 sends you a text message:
- Do not: Click any links in the message
- Do not: Reply or acknowledge the message
- Do: Forward the SMS to the ACMA spam reporting line at 0429 999 888
- Do: Take a screenshot of the full message and timestamp
- Do: Block the number immediately
How to Report 02 7245 5299
If you receive contact from 02 7245 5299, report it through these official Australian channels:
- Scamwatch: scamwatch.gov.au - Report impersonation scams and immigration fraud attempts
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report suspicious calling patterns and network abuse
- Department of Home Affairs: immi.homeaffairs.gov.au - Report false claims made in their name
- ReportCyber: cyber.gov.au - If you received malicious links via SMS or email
- Reverseau: Help the community by reporting your experience with 0272455299
Include the exact voicemail content, timing of the call, and any follow-up attempts when reporting to authorities. Community reports like yours help identify patterns and protect other Australians from the same scam.
Help others by sharing your experience with (02) 7245 5299!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Message about immigration forms in English and Chinese, but I'm Australian born and not heading to China, has to be fake
Help others by sharing your experience with (02) 7245 5299!
WRITE A REVIEWFrequently Asked Questions
Is 02 7245 5299 a real government immigration phone number?
No. The Department of Home Affairs does not contact people about unsigned forms via cold calls or bilingual voicemails. Calls from 02 7245 5299 claiming to be from immigration are impersonation. Real immigration inquiries arrive via official letter, myGov notifications, or direct correspondence from Department of Home Affairs. You can verify any legitimate matter by calling Home Affairs directly on 131 881.
Why did the voicemail from 0272455299 include both English and Chinese?
The multilingual approach used by 02 7245 5299 is a scam tactic designed to maximise reach across different populations. Scammers use this strategy to catch people who might be uncertain about their immigration status, passport validity, or family visa applications. Legitimate government agencies address individuals by name and specific case details, not with generic bilingual messages.
What should I do if I already called back 02 7245 5299?
If you called 0272455299 and provided any personal details, passport number, or banking information, contact the Department of Home Affairs on 131 881 immediately. Do not provide any further information to that number. Block 02 7245 5299 and monitor your accounts for suspicious activity. Consider reporting the incident to Scamwatch (scamwatch.gov.au) to alert authorities.
Can I block 02 7245 5299 on my phone?
Yes. Most Australian phones allow you to block numbers through Settings > Phone > Call Blocking. Add 0272455299 to your blocked list. If this number continues to call you after blocking, report it to the ACMA at acma.gov.au as part of a harassment campaign. Save screenshots of any follow-up contact from 02 7245 5299 to share with authorities.
Should I report 02 7245 5299 if I only received a voicemail?
Yes, absolutely. One voicemail is enough to report to Scamwatch (scamwatch.gov.au) and the ACMA. Community reports about 0272455299, even single incidents, help authorities track impersonation patterns and warn others. Your report becomes part of the collective evidence that 02 7245 5299 is being used for immigration scams targeting Australians.
What is the real way to contact the Department of Home Affairs about immigration matters?
Contact the Department of Home Affairs directly at 131 881 (within Australia) or access your case via myGov at my.gov.au. All official correspondence arrives via letter or myGov notifications, never cold calls from 02 7245 5299 or unknown numbers. Never initiate contact based on a voicemail claiming to be from immigration. Always verify through official channels before responding.