- Scam
Community report for 02 7245 4926 (0272454926): Recorded scam claiming phone number will be disconnected, requesting language selection.
Phone Service Disconnection Scam Report for 02 7245 4926
A contributor has reported receiving a robocall from 02 7245 4926 (also written as 0272454926) claiming their phone number would be taken out of service. The call featured a pre-recorded message offering language options - English (Press 1) or Chinese (Press 2) - before abruptly disconnecting. This type of scam typically aims to create urgency and panic, prompting recipients to press buttons or call back, potentially incurring charges or engaging with further fraud attempts.
The contributor used Google Assistant call screening to intercept the call from 0272454926, capturing the full message before the caller hung up. This defensive approach prevented any direct interaction with the scammer.
What the Recorded Message from 02 7245 4926 Says
The pre-recorded scam message from 02 7245 4926 follows a common pattern used in phone service impersonation scams. The caller claims immediate action is required regarding the recipient's phone service status. By offering language options early, the scammer attempts to confirm the number is active and monitored, increasing the likelihood the recipient will engage further.
The abrupt hang-up after the message suggests an automated dialling system designed to maximise call volume rather than engage in detailed conversation. Such calls often precede follow-up attempts or are paired with SMS messages containing malicious links.
Call Details and Context
The call to 0272454926 came through as a voicemail, indicating the recipient did not answer directly. The number is allocated to Symbio Networks Pty Ltd as a local service in NSW. The timing and method suggest this may be part of a broader robocall campaign targeting Australian phone numbers, as similar disconnection scams have been widely reported across the country.
What to Do If You Receive a Call from 02 7245 4926
If 02 7245 4926 calls you:
- Do not: Press any buttons in response to the recorded message, return the call, or engage with the caller in any way
- Do: Let the call go to voicemail, use call screening if available (like Google Assistant), and block the number immediately
- Do: Verify any claims about your phone service by contacting your provider directly using a number from their official website or bill - never use a number provided by the caller
- Do: Remember that legitimate service providers will not call threatening disconnection without prior written notice and will not ask you to press buttons for language selection
What to Do If You Receive an SMS from 02 7245 4926
If you receive a text message from 0272454926 or a related number:
- Do not: Click any links, reply to the message, or call any number provided in the SMS
- Do: Delete the message immediately
- Do: Report the SMS as spam by forwarding it to 0429 999 888 (ACMA's spam reporting service)
- Do: Block the number in your phone's contacts
How to Report 02 7245 4926
If you receive calls or messages from 02 7245 4926, report them to Australian authorities:
- Scamwatch: scamwatch.gov.au - report the scam with details of what was said and when the call came through
- ACMA (Australian Communications and Media Authority): acma.gov.au - lodge a complaint about unsolicited calls and help track patterns
- ReportCyber: cyber.gov.au - if the scam involved phishing links or malware attempts
- Reverseau: Contribute your own report to help other Australians identify this number and similar scams
Help others by sharing your experience with (02) 7245 4926!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Let Google assistant call screening to pick up, and obvious recorded message on their end was captured, saying, " Hello dear user, you phone number will be out of service today. For detail, English service Press 1, Chinese press 2.... Yo huni!" What ever that was and then it hung up.
Help others by sharing your experience with (02) 7245 4926!
WRITE A REVIEWFrequently Asked Questions
What should I do if 02 7245 4926 calls me claiming my phone service will be disconnected?
Do not engage with the call or press any buttons. Hang up immediately and block 0272454926. If you're concerned about your actual phone service, contact your provider directly using the number on your bill - never use a number from an unsolicited call. Legitimate providers send written notice before disconnection and never use robocalls.
Is 02 7245 4926 a real phone company number?
No. While 0272454926 is allocated to Symbio Networks Pty Ltd in NSW, the recorded message claiming phone disconnection is a known scam tactic. Real service providers contact customers through official channels and do not use threatening robocalls with language selection prompts.
What happens if I press 1 or 2 on the call from 02 7245 4926?
Pressing buttons in response to 0272454926's robocall confirms your number is active and monitored, likely leading to more spam calls, additional scam attempts, or unauthorised charges. Never interact with unsolicited robocalls - let them go to voicemail instead.
Why did the call from 02 7245 4926 mention both English and Chinese language options?
Scammers using 0272454926-style robocalls often include multiple language options to reach a wider victim pool. This is a common tactic in international phone service impersonation scams targeting Australia, increasing the chances of reaching someone who will engage.
Should I call back the number 02 7245 4926 to clarify the message about disconnection?
No - do not call back 0272454926 under any circumstances. Calling back confirms your number is active and may expose you to further scams or charges. If you have concerns about your actual phone service, call your provider using the contact details on your official bill or account statement.
How do I report the robocall from 02 7245 4926 to authorities?
Report 0272454926 to Scamwatch (scamwatch.gov.au) with details of the call, to ACMA (acma.gov.au) for unsolicited calls tracking, and to ReportCyber (cyber.gov.au) if you suspect phishing or malware. Also report the call here on Reverseau to help warn other Australians.