02 7245 4804 - 0272454804: Telstra Impersonation and Robocall Reports

4-min Read4 Reports

  • Suspicious
  • Scam

02 7245 4804 (0272454804): Contributors report impersonation calls claiming to be Telstra, plus robocalls with vague threats. Callers avoid identification and request callbacks.

Telstra Impersonation Reports for 02 7245 4804

Four contributors have flagged 02 7245 4804 (also written as 0272454804) for suspicious calling behaviour centred on impersonation and callback scams. The most serious report describes a caller claiming to represent Telstra who identified herself only as 'Amanda' and refused to provide a last name. This contributor reported that the caller alleged their internet had been hacked, maintained vague claims throughout the conversation, and attempted to extract personal information.

Beyond the impersonation attempt, two additional reports about 0272454804 describe robocalls using automated voices that reference suspicious account activity without identifying the organisation they claim to represent. The pattern suggests coordinated use of urgency tactics paired with deliberate anonymity, designed to pressure recipients into returning calls or providing information without verification.

What Callers from 02 7245 4804 Say

The caller claiming to be from Telstra used the name 'Amanda' and asserted that the recipient's internet connection had been compromised. Rather than offering specific details or account information to verify legitimacy, the caller remained deliberately vague about the nature of the alleged breach and what action was required.

Robocall messages left on voicemail from 02 7245 4804 mention 'suspicious activities' without identifying which organisation the call originates from or what account is affected. These automated messages specifically request a callback, a classic callback scam tactic where the victim unknowingly initiates contact with the scammer. One contributor who rang the number back reached an automated system that thanked them for calling but refused to identify itself, confirming the non-legitimate nature of the calls.

Call Patterns and Timing

The reports span several months, with the most recent Telstra impersonation attempt in February 2026 and robocall voicemails recorded in July 2025. One contributor noted receiving the robocall and choosing not to answer, while another took the risk of ringing back and encountered only an unidentified automated response. The mix of live caller impersonation and automated robocalls suggests this number may be used for multiple scam variations targeting the same victim pool.

What to Do If You Receive a Call from 02 7245 4804

If 02 7245 4804 calls you:

  • Do not: Answer calls from unknown numbers, ring the number back if you do not recognise it, or provide any personal information including account details, date of birth, or payment methods
  • Do: Let calls go to voicemail, verify any legitimate claims by calling the official customer service number on your bill or the organisation's official website, and block the number immediately after the first suspicious contact
  • Remember: Legitimate companies like Telstra will never call to say your account is compromised and ask you to ring back. They contact you through verified channels and can always provide their full name and position

What to Do If You Receive a Voicemail from 02 7245 4804

Do not return the call under any circumstances. Voicemail messages that mention suspicious activity but refuse to identify the caller are almost always scams. If you genuinely use a service like Telstra and are concerned about account security:

  • Do: Hang up and independently call the official number on your bill or statement
  • Do: Check your account online using the official app or website
  • Do not: Use any phone number provided in the voicemail message
  • Do: Report the voicemail to your phone provider

How to Report 02 7245 4804

If you receive calls or voicemails from 02 7245 4804, report the activity to Australian authorities:

  • ACMA (Australian Communications and Media Authority): Report scam calls at acma.gov.au - ACMA tracks phone-based scams and can take action against harmful numbers
  • Scamwatch: Lodge a report at scamwatch.gov.au with details of what the caller claimed and any personal information you may have shared
  • Local Police: If money was transferred or significant personal details disclosed, file a report with your state police for fraud investigation
  • Your Phone Provider: Contact Symbio Networks (the provider for this local number) to report the misuse and request blocking
  • Reverseau: Contribute your own experience with 0272454804 to help other Australians identify this number

Help others by sharing your experience with (02) 7245 4804!

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Ratings Distribution

1.5 out of 5
5 Stars 0%
4 Stars 0%
3 Stars 25%
2 Stars 0%
1 Star 75%

What Our Users Reviewed

A
Anonymous

Rang them back, robot said thank you for calling us back but wouldn't say who they were, sounds sus

A
Anonymous

Claimed to be Telstra, Amanda wouldn't give her last name, claimed internet was hacked, kept being vague

A
Anonymous

Probably a scam, wouldn't answer

A
Anonymous

Robotic voice blabbering about suspicious activities asking for callback but didn't say who they are


Help others by sharing your experience with (02) 7245 4804!

WRITE A REVIEW

Frequently Asked Questions

Should I ring back the number if 02 7245 4804 leaves a voicemail about suspicious activity

No. Never ring back a number that leaves vague messages about suspicious activity without identifying itself. One contributor who rang back 0272454804 reached only an automated system that refused to identify the organisation. Legitimate companies will never ask you to ring them back in response to a security alert - they contact you directly through verified channels. If you're concerned about an account, independently call the official customer service number on your bill or visit the official website.

Why would someone claiming to be from Telstra refuse to give their last name when calling from 02 7245 4804

Legitimate Telstra employees always provide full identification. A contributor who received a call from 0272454804 reported that the caller identified herself only as 'Amanda' and refused to provide a last name, which is a clear red flag. Scammers avoid full identification because it makes them harder to trace and because they know the name they're using is fake. Always ask for and verify the full name and employee ID of anyone claiming to represent a company like Telstra.

What does it mean if 02 7245 4804 claims your internet has been hacked

It's a scam tactic. A contributor reported receiving a call from 0272454804 where the caller claimed to be from Telstra and said their internet had been hacked, but remained deliberately vague about details. Legitimate Telstra support will never cold-call you to say your internet is hacked without first confirming your account details through security questions. If you genuinely suspect your internet or account is compromised, hang up and call Telstra's official number from your bill, or log into your account online to check for alerts.

Is 0272454804 a real Telstra number

No. The number 02 7245 4804 is registered to Symbio Networks Pty Ltd, not Telstra. A contributor confirmed this was a Telstra impersonation attempt. Telstra customer service uses dedicated call centres with different number ranges. If someone claiming to be from Telstra calls you, always verify by hanging up and calling the number on your Telstra bill or the official Telstra website.

What should I do if I already gave personal information to a caller from 02 7245 4804

Act immediately. If you shared account details, date of birth, payment information, or other sensitive data with someone calling from 0272454804, contact the organisation they claimed to represent (in this case, Telstra) directly using the number on your official bill or their website. Inform them of the scam and ask them to monitor your account for unauthorised activity. Consider placing a fraud alert with your bank and checking your credit report for suspicious activity. Report the incident to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.

Why do scammers using 02 7245 4804 specifically ask you to ring them back

Callback scams use a classic trick. When you ring back a number the scammer provided, it's often a premium-rate or international number that charges you money, or it connects you to the scammer who now has you on the line and your number confirmed as active. One contributor who rang back 0272454804 reached an automated system that would not identify itself, wasting their time and confirming their number was active to the scammers. Never ring back a number from an unsolicited voicemail - if it's legitimate, call independently using a number you trust.