- Scam
02 7245 4523 (0272454523): Contributors report automated Commonwealth Bank fraud alerts and multilingual robocalls claiming account compromise.
Commonwealth Bank Impersonation Robocalls for 02 7245 4523
Two contributors have reported scam calls from 02 7245 4523 (also written as 0272454523) using robocall technology to impersonate Commonwealth Bank. The reports indicate a coordinated effort to trigger panic about fraudulent account activity on accounts the recipients do not actually hold.
The primary tactic involves automated voicemail messages claiming urgent fraud detection on a Commonwealth Bank account. Contributors received multiple calls from 0272454523, suggesting systematic dialling patterns rather than targeted targeting. The scammer's goal appears to be baiting people into pressing buttons or calling back, which could expose them to further scams or unwanted charges.
What Callers from 02 7245 4523 Say
The robocall from 02 7245 4523 delivers pre-recorded messages claiming to be Commonwealth Bank fraud alerts. One contributor reported receiving two separate calls with a recorded message warning about suspicious fraud activity on an account they don't own. The message attempts to create urgency around a non-existent account compromise.
A second report describes a different robocall variant from 0272454523 that presents language options, asking callers to press 1 for English or press 2 for Chinese, before continuing in Chinese. This multilingual approach suggests the scammers are casting a wide net across diverse communities in NSW, potentially targeting speakers of Chinese who may be less familiar with Commonwealth Bank's legitimate communication style.
Report Patterns and Timing
Both reports arrived via voicemail, indicating the callers did not connect with recipients directly but used automated systems to leave messages. One report was submitted in June 2025, while the other came in February 2026, showing this scam has persisted over months. The use of robocall technology allows 02 7245 4523 to target large volumes of numbers with minimal manual effort, which explains why multiple contributors received calls within months of each other.
The NSW-based local service number allocation (Symbio Networks Pty Ltd) may create false legitimacy, as callers might assume a local Sydney number is genuine business contact. However, scammers frequently spoof or use hijacked numbers to appear trustworthy.
What to Do If You Receive a Call from 02 7245 4523
If 02 7245 4523 calls you:
- Do not: Press any buttons in response to automated prompts, call the number back, or provide any personal information if you do answer
- Do: Let the call go to voicemail, hang up immediately if you answer, and block the number on your phone
- Do: Contact Commonwealth Bank directly using the number on the back of your debit card or their official website to verify any fraud alerts
- Do: Never assume a voicemail is legitimate just because it claims to be from your bank-scammers can spoof bank names
If you have an account with Commonwealth Bank, log into your account via their official app or website rather than using contact details from an unsolicited call. Legitimate banks will never ask you to verify sensitive information via voicemail or during an inbound call.
What to Do If You Receive an SMS from 02 7245 4523
While both reports involve voicemail, scammers using 0272454523 may also send follow-up SMS messages with links claiming to verify your bank account:
- Do not: Click any links in SMS messages claiming to be from Commonwealth Bank
- Do not: Reply to the SMS or engage with the sender
- Do: Forward the SMS to 0429 999 888 (the ACMA Spam Report service) and then delete it
- Do: Block the number immediately
How to Report 02 7245 4523
If you receive scam calls or messages from 02 7245 4523 or 0272454523, report them to the following Australian authorities:
- ACMA (Australian Communications and Media Authority): Report unwanted calls and SMS at acma.gov.au or forward SMS to 0429 999 888
- Scamwatch: Log the scam details at scamwatch.gov.au-this helps track emerging scam patterns and warn other Australians
- Commonwealth Bank directly: Contact your bank immediately if you're unsure whether a fraud alert is genuine. Call the number on the back of your card, never a number from the voicemail.
- Reverseau: Report your experience with 02 7245 4523 to help other contributors identify and avoid this scam
Help others by sharing your experience with (02) 7245 4523!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Two calls, got a recorded message claiming to be Commonwealth Bank warning about fraud on an account I don't have
Voicemail saying press 1 for English press 2 for Chinese then spoke in Chinese
Help others by sharing your experience with (02) 7245 4523!
WRITE A REVIEWFrequently Asked Questions
Is 02 7245 4523 really Commonwealth Bank calling me?
No. Two contributors report that robocalls from 02 7245 4523 (0272454523) falsely claim to be Commonwealth Bank fraud alerts. Scammers can spoof bank names and phone numbers. Commonwealth Bank will never contact you via voicemail demanding account verification or threatening account closure. Always hang up, then call your bank directly using the number on your card to verify any alerts.
What should I do if I already pressed 1 or 2 on the robocall from 0272454523?
Do not panic. Pressing a button does not automatically charge you or compromise your account. However, monitor your bank statements from 02 7245 4523 for any unusual activity over the next few weeks. If charges appear, contact your bank immediately and file a dispute. Block 0272454523 to prevent further contact.
Why does 02 7245 4523 claim to know I have a Commonwealth Bank account when I don't?
Scammers using 02 7245 4523 do not need to know who they're calling. They use robocall systems to blast thousands of random numbers with pre-recorded messages, hoping some recipients will have Commonwealth Bank accounts or will panic regardless. One contributor received calls claiming fraud on an account they don't own-this is deliberate misdirection to trigger urgency.
Can I report this number to Commonwealth Bank directly?
Yes, contacting Commonwealth Bank directly is a good idea so they can flag 0272454523 and 02 7245 4523 internally. Call the official Commonwealth Bank number on the back of your card or visit their website to report the impersonation scam. Also report to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au so other Australians are warned.
Why are some of the robocalls from 02 7245 4523 in Chinese?
Contributors report that 0272454523 uses multilingual robocall variants, including prompts in English and Chinese. Scammers deliberately target diverse communities to increase their success rate. Non-English speakers may be less familiar with how their banks communicate and more likely to respond to the message.
Should I be worried about my bank details if I heard the robocall from 02 7245 4523?
Simply receiving the call does not put your details at risk. However, if you pressed any buttons, responded verbally, or called the number back, monitor your accounts closely. Do not provide any personal information in response to unsolicited calls. If you're concerned, contact Commonwealth Bank directly on the number on your card and ask them to review your account for any suspicious activity.