- Scam
02 7241 5940 (0272415940): Community reports describe robocalls claiming service outages and fake Visa/Mastercard fraud alerts with urgent threats.
Robocall and Card Impersonation Reports for 02 7241 5940
Four contributors have reported suspicious activity from 02 7241 5940 (also written as 0272415940), a local NSW number allocated to Symbio Networks. The pattern involves automated robocalls and impersonation attempts combining multiple scam tactics. Two reports specifically identify 02 7241 5940 as using card issuer impersonation, while two others describe fake automated messages about service disruptions.
The most deceptive report about 0272415940 came from a contributor who received a call claiming to be Visa or Mastercard regarding an unauthorised $400 charge at Woolworths. This type of impersonation creates immediate panic, designed to pressure the recipient into revealing payment details or authorising refunds through fraudulent channels.
What Callers from 02 7241 5940 Say
Contributors report two distinct attack patterns from 02 7241 5940. The first involves a fake Visa/Mastercard representative urgently claiming an unauthorised transaction has occurred. The caller references a specific retailer (Woolworths in the reported case) and a dollar amount ($400), creating false credibility. The second pattern uses automated robocall messages stating that the recipient's phone service will be disconnected or is out of use, with no explanation or context provided.
One contributor noted they received an automated message from 02 7241 5940 saying their phone would be out of use today, without providing any identification of the caller or reason for the claimed outage. Another contributor tried to call the number back and received a message stating the call couldn't connect, a common tactic to prevent verification attempts.
Report Patterns and Timing
The reports span several months, with the robocall activity concentrated in March 2025 (two reports on 18 March), followed by a card impersonation attempt in November 2025. This temporal spread suggests ongoing misuse of 0272415940 rather than isolated incidents. The robocall reports arrived late evening (20:33 and 22:08 on 18 March), a common window for scammers targeting people when they're less vigilant.
Contributors report answering the calls themselves, meaning 02 7241 5940 successfully connected rather than silently ringing through. The fact that one contributor attempted to call back and encountered a non-functional number suggests the scammers are using spoofing technology or temporary routing to mask their true origin.
What to Do If You Receive a Call from 02 7241 5940
If 02 7241 5940 calls you:
- Do not: Answer verification questions, confirm personal details, provide card or banking information, or authorise any payments or refunds
- Do: Hang up immediately if the caller claims to be from your bank or card issuer
- Do: End the call and phone your bank directly using the number on the back of your card or your online banking app
- Do: Block 02 7241 5940 in your phone settings to prevent future calls
- Do: If the call claims a service outage, independently verify through your provider's official website or customer service line
Card issuer impersonation is one of the fastest-growing scam tactics in Australia. Legitimate banks and card companies will never call asking you to confirm payment details or authorise refunds for disputed charges via phone.
How to Report 02 7241 5940
If you've received calls from 02 7241 5940, report the activity to Australian authorities:
- Scamwatch: Report the full details at scamwatch.gov.au, including the exact message and any information the caller requested
- ACMA (Australian Communications and Media Authority): Lodge a complaint about the robocall or spoofed number at acma.gov.au
- Your phone provider: Contact Symbio Networks or your local provider to report the misuse of 0272415940
- Your bank or card issuer: If the scammer referenced your card or account, notify your financial institution immediately
- Reverseau: Contribute your experience to help other Australians identify and avoid this number
Help others by sharing your experience with (02) 7241 5940!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called claiming to be Visa/Mastercard about a $400 charge at Woolworths, total scam
Fake automated response claiming number is out of service
Automated message saying my phone will be out of use today, didn't give any info
Tried to call back, message said call couldn't connect
Help others by sharing your experience with (02) 7241 5940!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call claiming to be Visa or Mastercard about a Woolworths charge?
Card issuer impersonation exploits the natural panic people feel when hearing about unauthorised transactions. By mentioning a familiar retailer and specific dollar amount, the scammer creates false credibility and urgency. The goal is to get you to confirm card details, provide a one-time password, or authorise a 'refund' that actually transfers money from your account. A contributor who received this call about 02 7241 5940 recognised it as a scam, but many people panic and comply.
What is a robocall and why is 02 7241 5940 using them?
A robocall is an automated system playing a pre-recorded message without human interaction. The robocalls from 02 7241 5940 claiming your phone service will be disconnected are designed to scare you into responding or calling back. Scammers use robocalls because they're cheap to deploy at scale and can reach thousands of numbers simultaneously. Even if most people hang up immediately, a small percentage will engage, making it profitable for the scammer.
If I receive a call from 02 7241 5940 about a $400 Woolworths charge I don't recognise, how do I verify it's real?
Never verify with the caller. Hang up and use the phone number on the back of your card or your online banking app to call your bank directly. Legitimate card issuers never ask you to confirm details during inbound calls. If there really was a fraudulent charge, your bank will have full records and can investigate without you providing any information over the phone. This method protects you from 0272415940 or any other spoofed caller claiming to represent your financial institution.
One contributor tried to call 02 7241 5940 back and got a 'call couldn't connect' message. Why?
This is a common scammer tactic. When you try to call 0272415940 back, the number either doesn't exist, is disconnected, or routes to a dead line. Scammers use phone spoofing technology to mask their true number, making 02 7241 5940 appear legitimate but meaningless when called directly. This prevents people from verifying the call or reporting the actual originating number to authorities.
I received an automated message from 02 7241 5940 saying my phone will be out of use today. Should I be worried about my service?
No. This is a scam robocall, not a genuine service notice. Telecommunications providers send service disruption notices via SMS or email, not through intimidating automated calls. If you're concerned about your phone service, check your provider's website or contact them directly using the customer service number on your bill. Ignore the message from 02 7241 5940 completely and block the number.
Should I block 02 7241 5940 or report it instead?
Do both. Block 02 7241 5940 immediately in your phone settings to stop future calls from this number. Simultaneously, report the activity to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so authorities can track the scam network. Multiple reports from different contributors help investigators identify patterns and take action. Contributing to Reverseau also helps other Australians recognise 0272415940 as a scam before they answer.