- Suspicious
02 7241 5855 (0272415855): Contributor reports automated robocall impersonating immigration department with recorded message in English and Chinese. NSW local service.
Immigration Department Impersonation Robocall from 02 7241 5855
One contributor has reported receiving multiple calls from 02 7241 5855 (also written as 0272415855) to their business mobile starting in October 2025. The calls feature a recorded message claiming to be from the immigration department, presenting itself as an official government communication. The message instructs the recipient to select a language preference, initially offering English followed by Chinese.
The contributor hung up before listening to the complete message, but identified the call as suspicious given their circumstances. As an Australian resident with no recent international travel, they recognised the call as implausible and inconsistent with legitimate immigration department contact procedures.
Robocall Characteristics of 02 7241 5855
The call from 02 7241 5855 uses a recorded automated message rather than a live caller, which is a common indicator of scam robocalls. The multilingual prompt (English and Chinese) suggests the attack may be distributed broadly rather than targeted. The rapid hang-up noted by the contributor is typical of robocall systems that disconnect when recipients do not engage with the prompt.
The number is allocated as a local service through Symbio Networks Pty Ltd in New South Wales, but this allocation does not verify the legitimacy of calls from 0272415855. Scammers frequently spoof or misuse legitimate carrier allocations.
What to Do If You Receive a Call from 02 7241 5855
If 02 7241 5855 calls you:
- Do not: Press any key, select a language, or wait for further instructions; do not return the call or provide any personal information
- Do: Hang up immediately, let it go to voicemail, and block the number on your phone
- Verify separately: If you have genuine immigration matters pending, contact the Department of Home Affairs directly using the official phone number from their website, never using a number provided by an unsolicited caller
- Be aware: Australian government departments never initiate contact via unsolicited robocalls with language selection prompts
Report Patterns for 0272415855
The contributor received multiple calls from 02 7241 5855 over a period of weeks rather than a single call, suggesting either a recurring campaign or a number being circulated among scam operations. Voicemail channel delivery indicates the calls may have reached the business mobile when the recipient was unavailable, allowing the recorded message to complete its pitch.
How to Report 02 7241 5855
If you receive scam calls from 02 7241 5855 or 0272415855, report them to relevant Australian authorities:
- Scamwatch: Report the call and recording details at scamwatch.gov.au, which tracks common scam patterns and alerts the community
- ACMA: Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au for illegal robocalls and number spoofing
- Department of Home Affairs: Notify the Department of Home Affairs directly at immi.homeaffairs.gov.au if you receive impersonation calls claiming to be from immigration services
- Reverseau: Contribute your experience with 02 7241 5855 to help other Australians identify this number
Understanding Immigration Impersonation Scams
Scammers impersonating Australian immigration departments target residents with claims of visa issues, pending deportations, or compliance violations. Robocalls featuring language selection increase the likelihood of reaching non-English speakers who may be more vulnerable to immigration-related threats. The recorded format allows scammers to distribute the attack widely without employing live operators.
Legitimate Department of Home Affairs contact will come through verified channels and will never demand immediate payment, personal information, or action via unsolicited robocalls. If you have immigration matters, always initiate contact yourself through official government websites rather than responding to unsolicited calls.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Multiple calls received to business mobile from this number from Oct 2025 onwards. Recorded message claiming to be immigration department, instructing to select language, first in English then in Chinese. Hung up quickly without listening to entire message but as I am 100% Aussie grown and haven't left the country in decades, I am extremely skeptical that this is legit.
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WRITE A REVIEWFrequently Asked Questions
Is 02 7241 5855 a real immigration department number?
No. 02 7241 5855 (0272415855) is being used to impersonate the immigration department, but it is not an official government contact number. The Department of Home Affairs uses clearly identified phone lines and will not initiate contact via automated robocalls. If you need immigration assistance, visit immi.homeaffairs.gov.au or call the official Department of Home Affairs line directly.
What should I do if I selected a language on the call from 02 7241 5855?
If you interacted with the recorded message from 02 7241 5855 or 0272415855, do not provide any further information if they call again. Block the number immediately and monitor your accounts for suspicious activity. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). There is no obligation to take action based on an unsolicited robocall.
Why does the robocall from 02 7241 5855 offer Chinese language options?
The multilingual robocall from 02 7241 5855 (0272415855) allows scammers to target a wider audience across different language groups. This increases the likelihood of reaching vulnerable recipients who may be less familiar with Australian government procedures or communication norms. It's a mass-distribution tactic rather than evidence of a targeted attack.
Can I trust a number allocated to a local service provider like Symbio Networks?
Allocation to a legitimate provider like Symbio Networks does not guarantee the number is being used legitimately. Scammers frequently spoof or misuse allocated numbers. The robocall from 02 7241 5855 impersonates government agencies regardless of its underlying carrier allocation. Always verify government contact independently rather than trusting an unsolicited caller.
Should I hang up or try to get more information from 02 7241 5855?
You should hang up immediately when you receive a call from 02 7241 5855 (0272415855) claiming to be from the immigration department. Do not select language options, press keys, or provide any information. Engaging with the robocall only confirms your number is active. Block it and report it to scamwatch.gov.au.
What if I have pending immigration matters-could this be legitimate?
No. Even if you have genuine immigration matters, the Department of Home Affairs will never contact you via unsolicited robocalls with language selection prompts. If you're expecting contact about an immigration matter, initiate contact yourself by visiting immi.homeaffairs.gov.au or calling the Department directly. Never act on information from an unsolicited call from 02 7241 5855 or 0272415855.