- Scam
02 7241 5425 (0272415425): Contributors report automated robocalls impersonating Australian Border Force with language selection prompts. Community flagged as scam.
Australian Border Force Impersonation Robocalls from 02 7241 5425
Contributors have flagged 02 7241 5425 (also written as 0272415425) for automated robocalls impersonating the Australian Border Force. The calls use a recorded voice asking callers to press 1 for English or 2 for Chinese, a classic robocall pattern designed to confirm active phone numbers and enable follow-up scams.
This NSW-allocated number registered to Symbio Networks Pty Ltd has triggered two community reports describing government impersonation combined with robocall automation. The combination is a significant red flag, as legitimate Australian Border Force communications do not initiate contact via random robocalls with language selection prompts.
What the Automated Message from 02 7241 5425 Says
The robocall from 0272415425 uses a synthetic voice prompt asking recipients to press 1 for English or 2 for Chinese. One contributor who answered the call from 02 7241 5425 reported the caller claiming to represent the Australian Border Force, though the automated nature and language selection mechanism suggest a scam operation rather than legitimate government communication.
The tactic of offering language options is commonly used by robocall networks to identify responsive numbers for subsequent scam attempts. When you press a key in response to the 02 7241 5425 robocall, you confirm the line is active and monitored, making your number a higher-priority target for follow-up calls or sale to other scammers.
Report Patterns and Timing
Both reports logged against 0272415425 describe answered calls with the same robocall pattern, suggesting a coordinated campaign rather than isolated misdials. The reports span several months, with one received in March 2025 and another in November 2025, indicating the number remains active in this scam operation.
The fact that both contributors chose to answer and report the call suggests the number appeared legitimate enough to pick up, likely due to the local Sydney area code (02) and the impersonation of a recognisable Australian government agency. This makes 02 7241 5425 particularly deceptive compared to obviously spoofed numbers.
What to Do If You Receive a Call from 02 7241 5425
If 02 7241 5425 calls you:
- Do not: Press any key in response to the language selection prompt, as this confirms your number is active
- Do not: Stay on the line or engage with any follow-up message claiming to represent the Australian Border Force
- Do not: Provide any personal information, passport details, or travel history
- Do: Hang up immediately when you hear the robocall prompt
- Do: Block 02 7241 5425 on your phone to prevent future calls from this number
- Do: Verify any genuine Australian Border Force contact by calling the official ABF hotline (131 881) or visiting abf.gov.au using a number you know is legitimate
How to Report 02 7241 5425
If you receive a call from 0272415425, report it to protect other Australians:
- Report to Scamwatch at scamwatch.gov.au with details of the call, date, and time
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for illegal robocalls
- Report to ReportCyber at cyber.gov.au if the call involved attempted fraud or data theft
- Submit a report on Reverseau to help contributors identify this number and strengthen community records
- Consider reporting to your phone provider (in this case, services using Symbio Networks infrastructure) to request number investigation
Help others by sharing your experience with (02) 7241 5425!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Someone claiming to be Australian Border Force, asked to press 1 for English or 2 for Chinese
Automated voice asking to press 1 for English or 2 for Chinese
Help others by sharing your experience with (02) 7241 5425!
WRITE A REVIEWFrequently Asked Questions
Is 02 7241 5425 a legitimate Australian Border Force number?
No. The Australian Border Force does not initiate contact via unsolicited robocalls with automated language selection prompts. Legitimate ABF communications come from official channels or follow-up to applications you've submitted. If you need to contact ABF, call 131 881 directly using an official number you can verify, not a number from an incoming call. The 0272415425 robocall is a scam impersonating the government agency.
Why do scammers use the language selection prompt on 02 7241 5425?
When you press 1 or 2 in response to the language prompt on 0272415425, you confirm to scammers that a human answered and is responsive. This makes your number valuable for resale to other scam networks or for targeted follow-up attempts. The 02 7241 5425 robocall is designed to harvest active phone numbers rather than immediately attempt a scam.
What should I do if I already pressed a key on the 02 7241 5425 robocall?
Do not panic, but remain vigilant. If you pressed 1 or 2 on 0272415425, your number is now flagged as active in their system. Block 02 7241 5425 immediately to prevent follow-up calls. Monitor your phone for suspicious calls claiming to be from ABF, banks, or other government agencies. Consider registering with the Do Not Call Register at donotcall.gov.au, though scammers often ignore it. Report the 0272415425 call to Scamwatch.
Can I report 02 7241 5425 to stop the calls?
Yes. Report 0272415425 to ACMA (acma.gov.au) to flag it as an illegal robocall. Report to Scamwatch (scamwatch.gov.au) to document the government impersonation. Report on Reverseau to help warn other Australians. Each report strengthens enforcement action. However, scammers may use different spoofed numbers for follow-up, so blocking 02 7241 5425 on your phone is the most immediate protection.
What if someone claiming to be from Australian Border Force calls me from a different number?
Any unsolicited call claiming to be from ABF is likely a scam. Legitimate government agencies do not call randomly. If you have a genuine ABF matter, contact them directly at 131 881 or through the official website abf.gov.au. Do not trust caller ID for incoming calls - scammers can spoof any number, including 02 7241 5425 or other government lines. Always hang up and call the agency directly using a known official number.
Why is 02 7241 5425 allocated to Symbio Networks if it's a scam number?
The allocation to Symbio Networks indicates the number was issued by a legitimate provider, but scammers can acquire, spoof, or compromise phone numbers through various means. Service providers issue numbers for legitimate purposes, but numbers can later be used for fraud. The 0272415425 allocation doesn't mean Symbio Networks is involved in the scam - rather, the number itself has been reported for scam activity. Report to both Scamwatch and ACMA so authorities can investigate the source.