- Scam
Community report for 02 7241 5357 (0272415357): Robocall voicemail in English and Chinese claiming parcel delivery failure, requesting callback.
Robocall Delivery Scam Reports for 02 7241 5357
One contributor has reported receiving a robocall voicemail from 02 7241 5357 (also written as 0272415357) claiming to be unable to deliver a parcel. The voicemail was left in both English and Chinese, a common tactic used in delivery-themed scams targeting multiple language communities across Australia.
The message explicitly requested the recipient to call back, which is a hallmark of callback request scams. These operations use robocalls to cast a wide net with minimal cost, banking on recipients returning the call out of concern about an undelivered package.
What Callers from 02 7241 5357 Say
The robocall from 0272415357 mentions a failed parcel delivery and directs the recipient to return the call. By providing a voicemail message rather than speaking directly, the scammer avoids immediate detection and increases the likelihood that busy recipients will call back at their convenience.
The bilingual approach used by 02 7241 5357 suggests this number may be part of a campaign targeting both English and Chinese-speaking Australians, a strategy that widens the potential victim pool while maintaining a sense of legitimacy through localised messaging.
Callback Request Risk
The specific request to call back from 02 7241 5357 is critical to the scam mechanics. Once you return the call to 0272415357, you may be connected to someone claiming to represent a delivery service or customs authority, asking for personal information, payment details, or access to your device to "verify your identity" or "arrange redelivery".
Legitimate delivery companies and customs agencies do not request callbacks via robocalls leaving voicemail messages. Actual parcel notifications come through official tracking links in SMS or email, or via direct contact from known delivery services.
What to Do If You Receive a Call from 02 7241 5357
If 02 7241 5357 calls you:
- Do not: Return the call, click any links in accompanying SMS messages, or provide personal or financial information
- Do: Let the call go to voicemail, block the number immediately, and verify any parcel status through official channels by visiting the delivery company's website directly or calling their published customer service number
- Do: Check your parcel status independently if you are expecting a delivery, rather than relying on unsolicited calls or voicemails from 0272415357
- Do: Be aware that legitimate Australian delivery services (Australia Post, Startrack, etc.) do not request callbacks via robocalls to finalise deliveries
How to Report 02 7241 5357
Report this robocall to the following Australian government resources:
- ACMA (Australian Communications and Media Authority) - Report the robocall and callback scam at acma.gov.au. ACMA tracks patterns of illegal robocalling across Australia.
- Scamwatch - Log the delivery scam report at scamwatch.gov.au. Scamwatch maintains records of active scam campaigns and provides alerts to Australians.
- ReportCyber - If you clicked any links or provided information, report the incident at cyber.gov.au for further assistance.
- Block the number - Add 02 7241 5357 to your phone's blocked list to prevent future calls from 0272415357.
- Contribute to Reverseau - Report your experience with this number on Reverseau to help other Australians identify and avoid the same scam.
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What Our Users Reviewed
voicemail in English and Chinese about a parcel they can't deliver, asking me to call back, sounds like a scam
Help others by sharing your experience with (02) 7241 5357!
WRITE A REVIEWFrequently Asked Questions
Why is 02 7241 5357 calling me about a parcel I didn't order?
Scammers using 02 7241 5357 (0272415357) employ a numbers game strategy-they send robocalls mentioning failed parcels to thousands of people, knowing that a percentage will have actually ordered something recently. Even if you haven't ordered a parcel, the voicemail from 0272415357 relies on creating urgency and concern that makes you call back without thinking.
Should I call back the number 02 7241 5357 to check on my parcel?
No. If you are genuinely expecting a parcel, never call back 02 7241 5357 based on a robocall voicemail. Instead, go directly to the delivery company's official website (Australia Post, Startrack, etc.) and enter your tracking number, or call the delivery company's published customer service line. Legitimate parcel notifications do not come via unsolicited robocalls requesting callbacks to 0272415357.
What happens if I call back 02 7241 5357?
If you return the call to 0272415357, you may reach someone claiming to represent a delivery service or customs authority. They will likely ask for personal identification details, address confirmation, payment information, or access to your device to 'verify your identity.' Any of these requests is a red flag. Do not provide any information and hang up immediately.
Why is the robocall from 02 7241 5357 in both English and Chinese?
Scammers using 0272415357 use multilingual robocalls to target a broader audience across Australia. By leaving messages in both English and Chinese, the campaign reaches both English-speaking Australians and Chinese-speaking residents and migrants, increasing the likelihood of successful callbacks and victim engagement.
Is 02 7241 5357 a real delivery company number?
No. The number 02 7241 5357 (0272415357) is registered as a local service in New South Wales through Symbio Networks, not to any legitimate delivery company. Real delivery services use official phone numbers published on their websites and verified accounts for customer contact. Never trust contact information from unsolicited robocalls.
How do I report the robocall from 02 7241 5357 to authorities?
Report the robocall and callback scam from 0272415357 to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au). Include the date, time, and content of the voicemail. You can also block 02 7241 5357 on your phone and report the number on Reverseau to help warn other Australians about this scam.